Wiggly Wigglers Reviews 126

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I was very disappointed with my order of worms, they were very limp & weak having very little life in them. I held them in my hand to warm up, but they didn’t improve in there movement or vitality.... See more

Rated 5 out of 5 stars

I’ve ordered a few times from Wiggly Wigglers and never had an issue, but on my last order, the bokashi bran turned mouldy within a couple of months despite being stored in a cool dry place. Emailed... See more

Rated 5 out of 5 stars

Great company for all things bird food & home composting, even British fresh & dried flowers (gorgeously stylish dried Xmas wreaths etc). My garden birds particularly like their huskless bird seed, &... See more

Company replied

Rated 5 out of 5 stars

Wiggly Wigglers may not be the cheapest, but quality is always fresh, bird food variety is excellent. Fat suet pellets are appreciated by birds all year round. Although I live in Scotland and pay high... See more

Company replied

Company details

  1. Garden Center
  2. Furniture Store

Information provided by various external sources

The award-winning natural gardening supplies company.


Contact info

3.9

Great

TrustScore 4 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Big fan of their bokashi bran

Big fan of their bokashi bran, especially that it comes in paper not plastic. I've just replaced my cheap bokashi bins with this company's and I can already see an improvement in quality and function. I'm looking forward to boosting the soil health in my garden space throughout winter and into planting in spring!

12 October 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Excellent communication

Excellent communication, fast delivery, first class product. My wiggly worms are now very happy in their new home in my flower bed. Definitely recommend

9 October 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Never thought I would be searching…

Never thought I would be searching worms to buy on google, found this company, excellent website, very informative with clear guides. Bought 200 worms, arrived within specified time, well packaged and again clear instructions. All worms healthy and hopefully now happy in a new home, will use again.

5 October 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Coir fibre blocks: always brilliant

Wiggly Wiggler's coir fibre blocks are always brilliant to have, for turning into multipurpose peat-free compost. I generally add equal quantities of sieved garden soil, mature compost from my compost bins, and some branded bought-in compost, and add in some blood/fish/bone. The box arrived promptly, and the only down-side was that it was leaking powdered coir fibre onto wherever I put the box: box not totally sealed because not quite big enough to hold all the blocks, which were bulging out through the parcel tape.

20 July 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Excellent service is hard to come by…

Excellent service is hard to come by these days, but the folk at Wiggly Wigglers have excelled indeed. I ordered my wormary and bokashi composter in the middle of our heatwave this summer, and they dropped me a note immediately to say my wriggly packet of worms couldn't be sent in the hot weather, but would be wrigglying their way to me as soon as it cooled down. The package arrived about a week after order because of the hot weather, and i'm loving my wormery and composter. Thanks guys

17 August 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

A wonderful company

A wonderful company. I ordered my items at 2.45pm and less than 24 hours later I was setting up my new worms.

4 August 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 4 out of 5 stars

Happy

Ordering process & delivery excellent. I had a potential issue with the 2nd pack of worms in that they didn't seem to be moving at all (less than 24 hours since I received them) so mailed on Friday for some advice (not complaining, just asking for advice). 5 days later, 3 chaser mails and no reply. No phone number, no live chat so no other option than to come on here and give a negative review for the total lack of customer support.

@Rob - I replied to your 1st email at 9:14 and the 2nd one just now. I appreciate that my issue has been sorted out so quickly, but would like to understand why my mail from 22nd, and possibly the reply at 9:14 don't seem to be getting through to you. I'm sure that you would too as I'd never have posted this review if you had seen it on Friday.

The issue was that my emails were going to spam folder as shopify were routing it via the US (maybe CDN problem). Replacement worms arrived yesterday. Thanks for getting to the bottom of this Rob

27 July 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Hi Stevie,

I'm really sorry to hear this - we check our emails all the time and would, of course, have a replacement order sent out for these asap.

Thanks for providing us with more information, I have emailled you about this order now, please check as it might have gone in your spam.

We've searched through our emails and can't see any emails from yourself. Could you also check that you sent the email to wiggly@wigglywigglers.co.uk as this might be the issue.

Many Thanks
Rob

Rated 5 out of 5 stars

Composting Worms

Easy to order. Worms arrived after a couple of days. Excellently packaged and worms were in great condition when I opened the packaging. This is my second order and I would definitely keep returning to order.

16 June 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Great company

Great company. Buying from them for many years. From nest boxes to huge feeders to live worms. Very reliable and good communication.

23 May 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Happy regular customers

We have been cutomers of bolashi bran for a number of years now after purchasing a bokashi composter from Wiggly Wigglers. The subscription service is easy to use (and to alter delivery frequency), and delivery is straightforward, prompt and arrives when it says it will. The bokashi itself is great - we add all our foodwaste and then add to our compost bin - especially as we don't have a local authority food waste collection service.

2 May 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

I order the live mealworms every year…

I order the live mealworms every year to treat the Robins in my garden who are feeding their babies. As ever , the worms came pretty quickly from order ( so you know to order the worms when you are around to receive them without waiting long periods of time ) Worms are suitable healthy and the robins are loving them . Thanks

2 May 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

We really appreciate the kind review :)

Rated 5 out of 5 stars

Great company super fast delivery!!

Great company super fast delivery!!

I looked everywhere for some garden worms for my raised beds that are built on concrete, stumbled upon these guys at wiggly wigglers, so glad I did! Received my worms today and they are now at work in the beds getting the soil ready for planting!! Would recommend and definitely use again!!

5 April 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Excellent company with good quality products

I've been ordering bird seed and grubs from wiggly wigglers for the past year and have it on subscription which works really well.The orders arrive on time and the birds love it. I recently ordered a lovely Robin feeder which comes with a lifetime guarantee which is brilliant. I feel they're quite a personal company who care about what they do and the quality of their products is excellent.

5 April 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Great company

Just received my order for worm treat and anti acid pellets to keep my wormer in top condition. I’ve had the worm cafe for over 15 years, a fantastic investment for my garden and for the soil so I can grow great produce for my family. Great service and nice company to deal with- highly recommend!!

2 April 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks so much for the kind review :)

Rated 5 out of 5 stars

I'm a happy long-term customer of this fantastic business!

I have been a customer of Wiggly Wigglers for about 15 years. My robins, blackbirds, song thrushes and many others, demand only the best, so only Wiggly live mealworms will do. I have a regular subscription order, the deliveries arrive like clockwork the day after dispatch with a courier. Once my worms arrived in poor condition, probably overheated during transit, and they were immediately replaced when I reported the problem. Otherwise, the worms are fantastic and I have so much pleasure from offering them to my garden birds. They actually sit on the fence and look in at the window or greet me when I arrive in the car, to request that I top up the dish - that's how good they are.
I've had lots of products from Wiggly Wigglers over the years, various seed mixes, suet pellets and blocks, peanuts etc and also different types of feeders, and all has been of a high quality, delivered quickly and in good condition.
I have the strong impression that this business is run by people who are passionate about what they do and that they really do care about their customers. They have just started a loyalty points scheme, which is most welcome, and are currently upgrading the subscription system on their website, showing a clear commitment to customer service.
Thank you Heather, Rob and all you Wiggly folk, you're brilliant!

1 April 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks so much for the kind review :)

Rated 5 out of 5 stars

Ordered one day and received them the…

Ordered one day and received them the next. First class order. Robins are now enjoying the live meal worms as they have paired up and now believe nesting. Well done for first class delivery

31 March 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks so much for the kind review :)

Rated 5 out of 5 stars

Excellent products and rapid delivery.

I have purchased bird foods and other products from Wiggly Wigglers for many years. Always excellent quality and rapid delivery. My most recent purchase (sunflower hearts) was very easy to locate and order on the web site. Highly recommended.

16 January 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks so much for the kind review :)

Rated 5 out of 5 stars

Happy Birds.

Just placed another order with Wiggly Wigglers and looking forward to it's delivery. I've always been very satisfied with the quality of the products that are available, and the ease of using the web site.

7 January 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks so much for the kind review :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look