Widecalfbootsstore Reviews 

108
•
TrustScore 3 out of 5

3.0

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Rated 3 out of 5 stars

The quality of the boots is great but unfortunately they didn't fit. I'm having real trouble trying to return them as UPS require a phone number, which isn't available. I wouldn't buy from here again,... See more

Rated 3 out of 5 stars

Wonderful boots but a pain importing them, it would normally be fine except UPS took the import tax out of my account four times. This is a stressful situation especially when I am sat at home ill wit... See more

Rated 1 out of 5 stars

So I measured my calves carefully and my husband checked them. I was very excited about these boots as they were a 50th birthday present. So when they arrived I was totally disappointed that they didn... See more

Company replied

Rated 2 out of 5 stars

Lovely boots, though a little smaller on the calf than I measured for on the site which is a little annoying as that was literally the point. Would suggest anyone from the UK reconsider the purcha... See more

Company replied

3.0

Average

TrustScore 3 out of 5

108 reviews

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3.0

All reviews

(108)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve always had trouble getting boots…

I’ve always had trouble getting boots to fit my big calf and the embarrassment in the shops not being able to do the zipper up . But after finding this website I was over the moon . I’ve got some lovely looking country boots, so much so I’ve been telling everyone at my work place about the website and what great choice of boots to choose from .

22 July 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful boots

Beautiful boots, luxurious leather and a perfect fit.
I have struggled to find good quality boots which fit well, until now that is.
I will certainly be using this company again and sharing the website with my friends.
I can’t tell you just how wonderful it was to put on these lovely boots and find the fit was perfect. Super with jeans and stunning with a dress.
Well worth the price tag 😀😀

24 June 2020
Unprompted review
Rated 2 out of 5 stars

I had problems in using the website to…

I had problems in using the website to return the boots. Because the boots were faulty I had to upload photos so they could contact the manufacturer. Not really my problem but this feature wasn't working and so it was frustrating. Customer services said I had to use the faulty goods return despite there being a guaranteed returns policy anyway. In the end I just did a ordinary return - hope this means doesn't mean someone else gets the boots that had clearly been worn.

9 December 2019
Unprompted review
Rated 5 out of 5 stars

I have never been able to find boots…

I have never been able to find boots wide enough around the calf, but with these I can even wear jeans inside. Was so pleased I have purchased another pair in a different colour. The leather is beautiful and the zipper good quality. Your products have made a 71 year old very happy to be as fashionable as any 21 year old, for the first time in my life. Thank you. Can anything be improved, I don’t think so.

29 November 2019
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, super fast delivery, excellent service all round.
I would definitely recommend to try the website. Boots are a perfect fit. Really pleased with the service and items.

3 October 2019
Unprompted review
Rated 1 out of 5 stars

Would NOT recommend

First time using this website / store

Firstly the company it is not in the UK

I made 4 calls to the customer service for advice before ordering to avoid a return but still received wrong sized boots

The customer service team in my opinion do not have an understanding of the boots sizing and I state this with confidence after speaking to 4 different employees

Would not recommend this site

Jilsen Boots / Duo Boots both outstanding

17 September 2019
Unprompted review
Widecalfbootsstore logo

Reply from Widecalfbootsstore

Dear Elaine,

First of all, we are sorry to hear that you are so disappointed by your experience with our company and if you were informed that we were based in the UK. In our 'about us' section on our website, we clearly state that we are not UK-based.

We would also like to apologise for the boots you ordered did not fitting quite right, which I can see has been communicated to our customer service team. We of course understand the frustration of ordering a product online and then it not fitting quite right, though this is of course always a small risk when ordering online. We will be looking into the matter with our supplier, who provides us with all of our sizing information, to ensure that everything is up to date and correct.

Once again, our sincerest apologies that the boots didn't fit as expected. If you have any questions, please do not hesitate to contact our customer service team at customerservice@etrias.co.uk.

Kind regards,
Etrias Customer Service

Rated 5 out of 5 stars

Absolutely lovely boot

Absolutely lovely boot, well made, good quality and very versatile.
A boot that caters for an extra large calf but standard foot!
The service was great, easy to other and kept me informed of delivery which arrived when they said! Perfect

28 November 2018
Unprompted review
Rated 5 out of 5 stars

I cannot praise this company enough!

I cannot praise this company enough! I have always wanted a pair of knee length boots but have never managed to get any to fit my large calves. Searching on the internet I discovered this company and was over the moon. Such a range for me to choose from. I ordered my boots on a Friday and received them on Monday - all the way from Holland! The boots are a delight to wear and superb quality and lovely leather. Thank you so much .

26 October 2018
Unprompted review
Rated 5 out of 5 stars

Very happy with it

I struggle with getting wider calf boots that at the same time are excellent quality and look stylish. A friend recommended this website. Normally wider calf boots are chunky riding boots, but not on this website - so many choices of styles and colours. You put in your actual measurements, it calculates the size for you, and voila. I ordered high leg heeled Jilsen pair, for the price, they are an excellent choice, as it is minimum half of the made to measure boots here in London. I am very happy with the ease of the website, the breadth of the choices, amazing speed with which I received the goods, literally 2 days and they were here, excellently packed, at that. Will definitely use again.

22 October 2018
Unprompted review
Rated 5 out of 5 stars

Really great

Really great, clear easy to use website, boots terrific quality - absolutely delighted with purchase!

8 October 2018
Unprompted review

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