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Wicked Brick Reviews 1,097

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TrustScore 3.5 out of 5

3.5

Toy Manufacturer
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Review summary

Created with AI, based on recent reviews

Considering 443 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of the products, noting that items like display cases are well-made, look great, and are often considered top-tier. Many find the designs beautiful and stylish, and the products are seen as effective for keeping special sets dust-free. However, opinions on product and customer service are mixed, with high disagreement among reviewers. Some people were dissatisfied with the response times, reporting long waits for replies to inquiries and issues. There are also mentions of problems with orders, such as missing screws, damaged panels, or incorrect parts, leading to frustration and extended waiting periods for replacements.

What people talk about most

Product

Users describe ambiguous interactions with product. While many consumers praise the quality and design of the... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers express frustration over long waits... See more

Order

Consumers find order experiences to be ambiguous. Many customers express significant frustration with long... See more

Quality

People report positive experiences with quality. Many customers praise the products as well-made, amazing,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers express significant frustration... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good service but should not have been necessary. After waiting a month to hear back from WickedBrick after complaining about missing/wrong parts for two stands, I finally scoured the web to find their... See more

Rated 5 out of 5 stars

Had a great conversation via web chat today with Wicked Brick. I really cannot recommend these guys highly enough, and their customer service team are second to none. No question or query is t... See more

Rated 5 out of 5 stars

Wicked brick has a great product line and with that a great staff as well I’ve never had a problem with either. When a problem did arise it was from the shipping company and wicked brick staff has alw... See more

Rated 5 out of 5 stars

I received a display case with panels that arrived cracked. I contacted WickedBrick, and they replied immediately to my report. They quickly arranged to resend all the damaged panels without any issu... See more

Company details

  1. Toy Manufacturer

Written by the company

The world's leading provider of display solutions for Pop Culture collectables!

Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

Replied to 26% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Awesome displays, good service!

Wicked Brick has some really cool displays for your Lego and other collections. The designs are beautiful and stylish. The service is excellent: they answer emails promptly and provide excellent service.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

I received a display case with panels that arrived cracked. I contacted WickedBrick, and they replied immediately to my report. They quickly arranged to resend all the damaged panels without any issue.
The support was excellent, fast, and truly customer‑focused. I’m very satisfied with how they handled the situation.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Must buy if you have the falcon

At first I thought this stand was a bit too pricey but decided to go ahead since I’ve been wanted a good quality stand to prop the falcon on top of. Definitely blew my expectations, the stand makes the falcon stand out in any room and the quality of the stand justifies the price.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Update on my order

I love Wicked Bricks there display cases are very well made and easy to put together and of course look great.
I emailed regarding my order i was emailed back within a couple of hours with a response to my question and an approximate time for my order to arrive, they were very re-assuring.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast and friendly conversation

Fast and friendly conversation. Customer friendly solutions. A good company result not only with good products. The customer service is an important part of the success. Wicked Bricks do it well. Nice quality products and customer service on a high level.

6 January 2026
Unprompted review

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