My experience with Wholescale has been concerning, at best.
Our experience with Wholescale has been extremely disappointing, especially given that we’ve been a paying client for over three years.
I reached out to discuss contract terms and billing inconsistencies, as well as our intention to transition to another provider that better meets our needs in both performance and cost.
What followed was completely unacceptable.
During the call, David Rapps (Founder & CEO) reacted aggressively to our intent to cancel. The tone quickly became confrontational and unprofessional, and I felt spoken down to and disrespected throughout the conversation. It crossed the line from a difficult business discussion into behavior that felt intimidating and inappropriate.
I’ve handled countless vendor relationships over the years, and I’ve never felt the need to record a conversation for my own sense of security—but I did here.
Regardless of the product itself, how a company treats its clients—especially long-term ones—matters. This experience alone would prevent me from ever recommending or working with Wholescale again.
If you’re considering them as a partner, I would strongly encourage you to evaluate not just the offering, but how they handle client relationships when things don’t go their way.