WholeFoodsBox Reviews 

238
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a truly great overall experience with this wonderful company and its online product selection. Customers frequently praise the exceptional quality of the items available and the remarkably fast, reliable delivery service provided by couriers. Many people also deeply appreciate the secure and thoughtful packaging that safely keeps delicate perishable goods completely fresh and cold. Some reviewers were not happy with occasional delivery delays, unexpected tracking difficulties, and missing items that were discovered inside their parcels. A few customers additionally noted experiencing frustrating problems such as receiving spoiled fresh produce, damaged goods, or completely incorrect orders.

What people talk about most

Product

Clients share positive opinions on product, highlighting the great selection and delicious taste. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, frequently praising the fast shipping speeds and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the taste and freshness... See more

Order

Consumers find order to be positive, highlighting that the process is easy and communication is clear. Many... See more

Service

People report positive experiences with service, highlighting great products, good communication, and fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more

Rated 5 out of 5 stars

Prompt delivery and the ice cream arrived fully frozen which I was prepared to be disappointed over. As it's the only place I can buy these vegan items I will definitely be back.

Rated 5 out of 5 stars

Wow! First order from Wholefoodsbox, and simply cannot fault these guys. Beautiful quality Organic Ginger Root and delivery was spot on. Congratulations guys, exceptional service, make no mistake you... See more


Company details

  1. Health Food Store
  2. Natural Foods Store
  3. Organic Food Store

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(238)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was my third time ordering from…

This was my third time ordering from WholeFoodBox, and they continue to impress me. They offer a great selection of items that are hard to find in regular supermarkets. Each time, my order has arrived promptly and been impeccably packed. Initially, I was a bit worried about how well the chilled or frozen items would hold up during delivery, but their specialized packaging kept everything perfectly fresh and at the right temperatures.

9 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Thank you very much for your prompt and efficient service. My order arrived very quickly and was great value.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Great produce, prompt service. Give them a try

In all honesty I found the site by chance. I was looking for a specific item, and this was the only site that came up with the item I was looking for.

I browsed through the other produce and chose to make an order. I'm very glad I did. My first order arrived on time and the produce was very good and well worth the price I paid.

The service was excellent. I was informed when it had been dispatched, and when the courier was on the way.

I was contacted a number of time by the staff each time expressing their thanks for choosing them to supply the items I required. They were very friendly and very polite.

I have since made 3 other orders from them. I know I could get similar produce locally, but that would mean shopping around, and personally I prefer to get everything I require from one supplier as long as the produce is worth it.

And from WholeFoodsBox it really is great value for money. The products they sell are excellent. They are fresh, very good quality. Extremely well packaged so the is no damage to whatever is in the box.

The staff, in all the emails I have had with them are extremely polite and friendly. I have no problem recommending them to anyone. At the very least give them a try, you won't be disappointed.

I am a very satisfied customer and will continue to support Yusaf (I apologise if I have misspelt your name) and his team in the future. Keep up the good work.

Kindest regards. Wayne.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Finally some Wholesome bread!

I received the package in good time. It was well-packed and still frozen, even though it had been sitting on the shelf for a little while. I found a surprise: a complimentary present, which was a delight to receive. Thank you. Michele in York

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I discovered this company quite by chance whilst searching for particular products. I was pleased with the service, delivery and tally of the products that I have continued to order from them.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

It’s first time buying anything on…

It’s first time buying anything on whole foods box. It was the best experience I’ve had, from easy to navigate website to the easy tracking of your orders to the packaging and to the delivery service. My order was packed safely and even though it was a perishable good, I was able to get it still in tact and frozen. I wasn’t around at the time it was delivered and got back in the night to get it and it blew my mind that it wasn’t melted. I love everything about the delivery and will be buying more things in the future.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

WholefoodsBox Vegan Cheese

WholeFoodsBox is a great company. The choice of Vegan cheese is fantastic. The artisan cheese is first class and I will most definitely be making many more purchases here. The delivery time is very quick too.

22 February 2025
Unprompted review
Rated 5 out of 5 stars

Go to online store!

Always a great store online for finding those really hard to find yummies! I’ve been purchasing their purple potatoes for a long time now. As well as excellent freezer choices. Always excellently packaged and arrives in good shape. Thanks also for the little freebie in the last order, so kind!

13 February 2025
Unprompted review
Rated 5 out of 5 stars

I loved the range of products

I loved the range of products. The quality of it is great and it arrived in due time. My only slight criticism is that the item that wasn’t available wasn’t communicated to me and refunded to me until after my package was received. That is only a minor thing as it was done automatically without me prompting.

18 February 2025
Unprompted review
Rated 4 out of 5 stars

Happy with my ice cream orders

I've placed two ice cream orders with WholeFoodsBox recently and I'm overall happy with how they went. Some items were flagged as out-of-stock after order placement but they were refunded. There were a few item labelling issues which were also easily resolved after I reached out to their team. The delivery itself was great - securely packaged ice cream in cold packaging, and promptly delivered.

10 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look