Who Gives A Crap is such a refreshing company. They’ve taken a simple idea, marketed it brilliantly and just do it well. I’ve been a customer for years, never had any issues, guiltily had a hu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using this for about 3 years now - I was a little sceptical at first and the recycled stuff didn’t really work for me but the bamboo version is a game changer - it lasts soooo long and hav... See more
Company replied
We decided to try who gives a crap after staying at a friend's house who used their toilet paper. So glad we did, it's better quality (we get the bamboo) and lasts for ages! We set our order based on... See more
Company replied
After initially purchasing one box of the bamboo t.p., I liked it, but wasn't bowled over. The fact that each roll is wrapped is a plus because I have several rolls in a vertical holder in the powder... See more
Company replied
Company details
Information provided by various external sources
Feel good toilet paper that uses 50% of its profits to build toilets in the developing world. 100% recycled. Free delivery! Order from whogivesacrap.org
Contact info
Melbourne, Australia
- wedo@whogivesacrap.org
- whogivesacrap.org
4.1
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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I’ve been a customer for 4 years now…
I’ve been a customer for 4 years now and will never go back to buying grocery store TP. I love that I always have a supply handy and it’s made from bamboo. Traditional recycled TPs have high levels of BPA and PFAS. Plus, I know they’re doing good in the world. What more could you want from a TP?!
18 June 2026
Unprompted review
Reply from Who Gives A Crap
Thanks so much for rolling with us over the last 4 years Megan! Knowing that we've been part of your household for that long and that you feel good about supporting supporting us means everything! We look forward to many more years together!
The big box last for ages
The big box last for ages - we are only 2 bumbs in our household -. Somehow I like unpacking each roll, I know sounds crazy.
We our just happy with the product and that's all what counts in my opinion. And thanks for the good work you're doing
19 June 2026
Unprompted review
Reply from Who Gives A Crap
We're thrilled that the big box is lasting so well for your household and that you're enjoying the product Uschi. There's nothing crazy about enjoying the unpacking experience, we love that it's bringing you joy! Thanks a bunch for all your support!
Great TP with a sense of humor that does good in the world
I love a company that has a sense of humor, does real good in the world and also makes a great roll of toilet paper! Who thought buying toilet paper would be fun! It's important to me to buy products that are high quality and making the world a better place. It's a win win! Your bum and your heart will thank you!
18 June 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for such an awesome review, Kathleen! We love that we can bring a little bit of fun to something as ordinary as buying toilet paper, and we're so glad you're enjoying the quality of the rolls. Knowing that you're on board with our mission to give back means the world to us. Thanks so much for your support!
Ease of ordering
Ease of ordering . Delivered on time . Excellent value for money 🙂
18 June 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for the wonderful review, Mrs Buckmaster. We are glad to know that your experience with ordering was easy and your rolls arrived right on time! Thanks for rolling with us, and we hope your next delivery is just as smooth!
Stop deliberating; buy!
Great products, packaging, and customer service! The decision to use profits to help establish safe waste and drinking water while also creating an eco-conscious product is very much worth the investment!
1 May 2026
Unprompted review
Reply from Who Gives A Crap
Aww shucks! Thanks a buttload for the awesome review Grace!
So chuffed to hear that you're loving everything from the products to the service. We're so happy you're a part of the fold!
Surprisingly amazing
Great product, it's really cool that each products packaging has interesting things printed on it. While some do repeat there's a lot of variety plus the fact they donate 50% of the proceeds is even better. Definitely will keep buying their products.
P.s. if you buy the toilet paper there a little surprise at the end of the roll..... Lots of entertainment there
5 June 2026
Unprompted review
Reply from Who Gives A Crap
We really appreciate you sharing your review with us Dalton. We're happy to hear that the packaging is giving lots of interesting facts as well as entertainment you while you're in the loo!
Thanks a bunch for all your support for our products and for our mission.
I appreciate the efforts made to save…
I appreciate the efforts made to save the trees
17 June 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for your support in helping us do that Ani!
I love this company and what they stand…
I love this company and what they stand for. I am a strong supporter of sustainability and helping people. This company do that. The product is wonderful and delivery is always reliable. Well done.
17 June 2026
Unprompted review
Reply from Who Gives A Crap
We truly appreciate the kind words and support for our products and our mission Patricia. Thanks for rolling with us!
10/10 would recommend
My mum has always used Who Gives a Crap and encouraged me to make my first order. I'm glad she did as now I'm a huge fan of all their products! From loo roll to poo bags - I want it all!
16 June 2026
Unprompted review
Reply from Who Gives A Crap
A huge thank you to your mum for the encouragement Amy! We're so happy you've hopped aboard out TP train and that you're loving our other products too! We truly appreciate all your support for our products and our mission!
Great products, fun packaging, and amazing mission
The only toilet paper, tissues, and paper towel towels I buy. Really like all of them, and above all love what this company stands for, their mission. 50% of profits donated is not for the faint of heart.
2 June 2026
Unprompted review
Reply from Who Gives A Crap
We really appreciate all the love for our products Carla, we're so happy to be a part of your home! Thank you for helping us provide clean water and toilets to millions of people around the world living without. We couldn't have the same impact without people like you rolling with us!
Great product, fast delivery
The shipping was fast, and receipt was numerous at our house when my husband asked in carrying it and said “Neighbors know we are bougie now, getting toilet paper delivered to us” I explained what it was, and why we had it delivered - he just laughed. The paper itself impressed him and the rest of the family though, we use way less of this than we did our club brand toilet paper we were getting, and the girls and I appreciate it for not leaving “pearls” behind!
4 May 2026
Unprompted review
Reply from Who Gives A Crap
Welcome to the fold Michelle! We're thrilled to have your support and beyond happy to hear that the whole family is enjoying the toilet paper. We look forward to rolling with you into the future!
Ethical and efficient
We found it important to find an ethical company, that is trying to make a difference in the world. Such a simple thing to move from paper to bamboo. colour coding toilet rolls so that you know that you’re almost at the end of the box is a master stroke. This gives us the time to re-order and time for the toilet rolls and kitchen rolls to arrive. There is no appreciable difference in quality between paper toilet rolls and bamboo.
15 June 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for the great review John!
We're chuffed you're loving those little details such as the reminder rolls to make sure you're always stocked up. We'll be sure share the love back to our creative crew.
We truly appreciate your support and are thrilled you're rolling with us!
I ordered (like previously) only to…
I ordered (like previously) only to find myself by chance noticing an email in updates which I could easily have missed saying I'd subscribed. I didn't. Not knowingly. It's like dealing with amazon prime. All manipulation and attempts to get you to do so against your knowledge and wishes. No clear way to cancel that I could find as never made an account. Have complained to try to even prevent it. Nothing in my banking to show any direct debit or standing order. Pants. Used to like this company. No longer trust them at all due to sharp £ led practices.
14 June 2026
Unprompted review
Reply from Who Gives A Crap
We're really sorry about the unexpected subscription Alice. We genuinely understand your frustration and never want anyone to feel this way.
We want our customers to make the choice that's right for them and do our best to make it really clear which option you are selecting before you check out. Reminder emails will also be sent prior to the order being built so that adjustments can be made if need be.
Rest assured that our team have cancelled your subscription, so no automatic orders will be processed in the future. We know that this may have made a dent in your trust, but we do hope that you feel comfortable to go back to ordering one-time purchases as you need in the future, just be sure to have this option selected before checking out.
If you need anything else, please don't hesitate to get back in touch.
Great product, great company
Great product, started using during COVID 19 because I didn’t want to fight for toilet paper at the store. I also like that it’s a company that gives back and helps people. Keep up the great job 👏
13 June 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for sharing your experience, Sheila!
They were some crazy times, but we're so glad it brought you our way and that you've been rolling with us ever since. We appreciate you being on board with our mission to give back truly means the world to us. We couldn't do any of it without amazing supporters like you!
Partners with Evri…good luck
Uses Evri, so whether I ever receive the product remains to be seen. The parcel has been with them for almost a week and the tracking has shown nothing but “delayed” the entire time.
It’s astonishing that any company would choose to partner with Evri, particularly one that relies on online orders and subscription customers. Your delivery experience is part of your brand, and handing it over to one of the UK’s most notoriously unreliable couriers is a strange decision.
As things stand, I can’t review the product itself because I haven’t received it. I’m simply waiting for Evri to either deliver it or confirm that it has been lost so that a replacement can be sent.
It’s a shame, because the experience has already been poor enough for me to decide to cancel the subscription immediately and not return as a customer. Regardless of the quality of the product, first impressions matter, and this one has been overwhelmingly negative.
12 June 2026
Unprompted review
Reply from Who Gives A Crap
Hi there R, we are really disappointed to hear that you are waiting on your recent order to be delivered. We understand nobody wants to be caught out waiting around for their toilet paper to arrive.
We have sent a request to get some more details about your order so that we can help get to the bottom of where your order is and into your bathroom ASAP.
Please reply when you can so that we can get the ball rolling on our end for you.
Comes apart very easy when being used…
Comes apart very easy when being used wouldn't recommend.
12 June 2026
Unprompted review
Reply from Who Gives A Crap
We appreciate you sharing your feedback with us, Kayleigh. We're really disappointed to hear how your rolls have been performing. Quality is very important to us so we have reached out to request some more information about your order to better understand what's happening and help you out. Please reply to us when you get the chance via Trustpilot. We look forward to hearing from you soon.
Great toilet paper and I love it gets…
Great toilet paper and I love it gets sent every so often just when I need it
12 June 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for the lovely review, Vicky. We're glad to hear the delivery timing is working out perfectly for you and keeping your cupboards stocked just when you need them. We appreciate your support!
I'm absolutely angry at theses toilet…
I'm absolutely angry at theses toilet rolls. Why can't you put something educational on them like a question rather then who gives a Crap. Totally unprofessional.
5 June 2026
Unprompted review
Reply from Who Gives A Crap
We're bummed to hear you're not loving the wrappers, Irene. Having our branding front and centre work wonders because they're eye-catching and shareable, which is really important because the more people that know about us, the more that we can grow and donate to our non-profit partners!
But we hear where you're coming from and really appreciate the suggestion, and will pass it over to our creative team to take into consideration. If you prefer to not have our branding on your rolls, be sure to keep an eye out for our limited edition releases where we do move that to the edge of the wrappers to highlight the artwork from the amazing artists we work with.
Thanks for taking the time to share your feedback with us!
I did use this company a year ago and…
I did use this company a year ago and didn't set up a subscription. I have been notified today that my order is on the way ?? I have been in touch with my bank as the payment was pending, nothing they can do. I have just emailed the above company to no avail as my payment has now gone through. Anyone else had this problem. I will be returning the order I didnt order .
12 June 2026
Unprompted review
Reply from Who Gives A Crap
Hi Lesley, We are so sorry for the surprise renewal and any stress it caused. While we do send out automated email reminders 3 days before a subscription order is processed, we know these can easily get lost in spam or buried in an inbox. We can see that our team has been in touch to explain that a yearly subscription it was set up when you used a specific discount code and placed your order with us last year. We can assure you that they have successfully cancelled the subscription and issued a full refund for this order.
Thank you for your patience while we got to the bottom of this for you.
Great product and fantastic customer…
Great product and fantastic customer service!
12 April 2026
Unprompted review
Reply from Who Gives A Crap
We really appreciate you sharing your review with us, Derek. We're so happy you're loving your products and have had great experiences with our team. Thanks so much for the love!
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