Job required was to empty a septic tank. Totally impressed with this company! Efficient service from initial telephone call with Rachel to the job being carried out the very next day by Robert!... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing service, called at 8pm with a situation, full tank and backed up. Were out within the hour and sorted the issue. Excellent operative who really knew his stuff. Impressed all round to be hon... See more
Company replied
First class service. Driver was punctual, cheerful and informative. Also very thorough, checking the secondary cover to ensure all was well. I’ll always use Whitkirk as I have in the past.
Company replied
First time I have used your company and hats off to Rob. His attention to detail was first class an excellent service so will definitely be using you again. Many thanks Bernard
Company replied
Company details
Information provided by various external sources
Septic tank emptying service. Blocked drain jetting, CCTV surveys,Drain Repairs, Gully and culvert clearance Members of the Drain Jetting Association We are a Local Authority Approved and Preferred Supplier
Contact info
Stillington Road, YO61 3ET, YORK, United Kingdom
- 01347 825637
- sales@whitkirkwaste.co.uk
- whitkirkwaste.co.uk
4.9
Excellent
325 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good professional service
The actual empty and wash down of our treatment plant was carried out by two operatives very professionally. They took care over manoeuvring their 20T vehicles and were clearly experienced in how to carefully refill the tank with water after emptying and cleaning it without damaging the compartment walls. I would have given the company 5 stars but for a slight delay in being able to get a quote for the work after I had made the initial enquiry. I had to chase up twice. After receiving the quote the administration was carried out very efficiently.
21 May 2023
Reply from Whitkirk Waste Solutions
Thank you for leaving us a review. We apologise for any delay you experienced.
Whitkirk Waste
Reply from Whitkirk Waste Solutions
Thank you for the review. It is very much appreciated.
Whitkirk Waste
Reply from Whitkirk Waste Solutions
Thank you, we are glad you are happy with the service we provide.
Whitkirk Waste
The driver made a good job getting the…
The driver made a good job getting the lorry into a very tight access. He also helped me with closing the tank lid, which was much appreciated.
3 May 2023
Reply from Whitkirk Waste Solutions
Thank you for the kind review. We will pass on the lovely feedback to the driver.
Whitkirk Waste
Carter was very helpfull
2 May 2023
Reply from Whitkirk Waste Solutions
Thank you for the kind words about the driver, we will be sure to pass it on.
Whitkirk Waste
Reply from Whitkirk Waste Solutions
Thank you for leaving a review!
Quick and professional service
Quick and professional service. Left area clean and tidy.
25 April 2023
Excellent
This company visited my property for the third time today. Once again they were prompt and courteous. Cannot fault them.
19 April 2023
All done within 24 hours of our call for help
We had a problem which needed urgent solution and Whitkirk resolved it within 24 hours.
16 March 2023
Polite and efficient at all times.
22 February 2023
Excellent Service.
Excellent Service.
The young man today doing his job was excellent.
He was kind, happy in his work. most importantly very thorough in his job & tiding up after him .
Credit to the Company.
Many Thanks
22 February 2023
Excellent prompt service
10 February 2023
Carter Wilson was helpful
Carter Wilson was helpful, polite and did his job professionally.
23 January 2023
First class service
Absolute gentleman that came to empty the septic tank, a first class service
30 December 2022
Bunch of incompetent people work in…
Bunch of incompetent people work in transport management.
29 September 2022
Unprompted review
Reply from Whitkirk Waste Solutions
We are very sorry to hear that you have been unhappy with the service provided. please could you make direct contact to discuss further and rectify any issue you may of had.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.