White Rose Removals Reviews 287

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making the entire process smooth and stress-free. The service is frequently highlighted as excellent, with many people appreciating the efficiency and careful handling of their belongings. Reviewers also commend the exceptional customer service and communication, noting prompt responses and clear guidance throughout their experience. The delivery service is often described as timely and efficient, with teams working hard to ensure everything goes as planned.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the... See more

Customer communications

Customers consistently note positive experiences with contact. Reviewers highlight excellent communication... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the delivery teams,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We moved house yesterday and chose White Rose removals as they were local to where i lived. From making that first phone call, Paul and the team were absolutely fantastic. Nothing was too much trouble... See more

Rated 5 out of 5 stars

Excellent service, arrived on time, loaded van quickly, valuable items packaged securely and everything moved into storage efficiently. Team very friendly throughout. Storage costs very reasonable and... See more

Rated 5 out of 5 stars

The whole move process by White Rose Removals was brilliant, the only thing in the whole house sale/purchase process that went exactly as planned. Paul was helpful and patient and his communication wa... See more

Rated 5 out of 5 stars

Fantastic service from White Rose Removals. They moved a full office setup for us and made what could have been a stressful day feel very straightforward. The team were friendly, organised and wo... See more


Company details

  1. Moving and Storage Service
  2. Storage Facility

Written by the company

Formed in 2010, we're a family owned removals company providing high standard removals services to homes and businesses all over the UK.


Contact info

5.0

Excellent

TrustScore 5 out of 5

287 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Would highly recommend

After being let down by a very unprofessional company who charged me extortionate prices for removals from an address to a storage facility, I was looking for another company to complete an extensive and emotional move. From my initial conversation with White Rose I was made to feel at ease that this was a friendly and reputable company who live by morals and standards. Communication was great and all my questions were answered immediately. The move itself was seamless, the lads were friendly and professional and insured all my belongings were safely offloaded. I would 100% recommend White Rose for removals - thank you Paul and team.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Stress-free move!

I couldn’t recommend White Rose Removals highly enough! They helped me move today and were absolutely amazing from start to finish. The team were friendly, hardworking, and professional throughout, and nothing was too much trouble for them.

They made what is usually a stressful experience feel so easy and completely hassle-free. Everything was handled with care and efficiency, and they worked brilliantly as a team. On top of that, they were a great bunch of lads and we even had a good laugh along the way, which really helped put me at ease.

I’m genuinely so happy with the service and would definitely use them again. Thank you for making my move completely stress-free!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Very professional encounter when I made…

Very professional encounter when I made enquiry and I felt safe booking them and felt was a very competitive price. The men who arrived to move us were brilliant, very polite , professional, careful and unbelievably helpful. I highly recommend this company

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Movers!

The communication and planning was nice and easy, and the move went very smoothly, couldn’t have asked for much more. Thanks!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Start to Finish – Highly Recommend White Rose Removals

I recently used White Rose Removals and had a really positive experience from start to finish.

Joe handled the initial consultation and was excellent—professional, clear, and reassuring, which made a big difference early on.

On moving day, Grahame and Jordan led the packing, disassembling, and reassembling. They worked efficiently and carefully, making sure everything was handled properly while keeping things moving at a great pace.

Paul oversaw the whole operation, and it was clear everything was well organised and under control throughout.

All of the team were professional, efficient, and very considerate, especially given the natural stresses of moving day. They really helped take the pressure off and made the whole process far smoother than expected.

Highly recommend White Rose Removals—great team and a great service.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish!

White Rose Removals were excellent from start to finish. Communication was quick and helpful, the work was carried out to a high standard, and everything was left neat and tidy. The team were polite, friendly and professional throughout, making the whole process much less stressful. We also used their storage facilities, and the admin team were very accommodating once our moving date was confirmed. I would highly recommend!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend!

Would highly recommend. Really easy to deal with from start to finish. Paul is really helpful and responded to any questions I had almost immediately before the moving day.
The guys who actually completed the removals arrived bang on time, put down sheeting to protect the carpets and were really helpful and courteous. Nothing was too much trouble and they actually took a few extra bits I'd forgotten about with no hesitation.
Not that I'm in any rush to move again but when I do I'll definitely be using White Rose again!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Business

We are incredibly thankful to White Rose Removals for the help they gave us yesterday. What started as a simple visit to discuss a removal for a local children’s community group turned into something truly overwhelming and in the best possible way.

They went completely out of their way, not only moving the items but also helping us pack everything up and amazingly waived costs to support our group. Their kindness and willingness to help took a huge amount of stress off our shoulders, and it honestly meant so much.

On a professional level, their service was excellent. They handled everything with great care and attention, ensuring all items were moved safely and efficiently.

We are extremely grateful for the generosity, kindness, and professionalism shown. Thank you again, your support made a real difference!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend, friendly & efficient

Fantastic service from White Rose Removals. They moved a house with over 40 years’ worth of “stuff”, packing it up the day before the move and turning up with it as planned on the move day. The team were friendly, efficient, well organised, flexible and professional and they made what could have been much more stressful, much easier than I expected. Highly recommended.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely, brilliant.

Paul and his team were brilliant! Paul kept in touch regularly up to and during the move. A big bonus was the fact that they supplied us with as many boxes as we needed as we packed ourselves. The team were cheerful and very helpful, moving after fifty years was, to us, a complicated job, as we had so much stuff, but they took it in their stride. Couldn't recommend highly enough.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

We’ve moved house 4 times over the years and this has to be the easiest and least stressful experience we’ve ever had! With White Rose Removals the service has been exceptional. Communication from enquiry to completion has been first class with all queries answered swiftly either through email or WhatsApp from Paul or his team..
Ben and Curtis arrived earlier than the 8am appointment, introduced themselves then very quickly and very efficiently got stuck into the job in hand. Nothing was too much trouble for them.
They were mindful of fixtures and fittings, using protective coverings where necessary. At the new house, they continued their good work, placing labelled boxes exactly where they needed to go and asking where each piece of furniture should go, even advising where to put furniture we’d not be using while doing renovations.
All in all, a great job. We strongly recommend using White Rose Removals for your move!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional and reliable

Just moved with White Rose and the team were brilliant, Mike, Brent and Sammy did a great job. Really professional team and took the stress out of a hectic day! 🐷

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Definitely recommend :)

We were recommended this firm and we have been very happy with the service. Great customer service, and on the day the team showed up, they were really professional and friendly. Would definitely recommend.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience - thank you!

From arranging the quote, to moving us out, storing our belongings and moving us in (twice) the service was amazing.

A great team that do a great job and excellent value for money. Not planning to move again, but if we do, White Rose will be our first choice!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, everyone was so helpful from start to finish and couldn’t do enough for us. The process was smooth and timely. Highly recommend.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Very professional from start to finish

Very professional from start to finish. Able to provide storage services at reasonable prices for when I needed to store furniture in between house moves. Great guys came round to do the packing and removing, and then again for the delivering of my things at the new address.
Would 100% recommend.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

A great help in recent removals

I've used this company 3 times in recent months and they will be my go to contact for future removals. The Team are reliable, friendly and professional in thier work. Many thanks for your help.

4 March 2026
Unprompted review

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