White Rose Finance Reviews 33

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Matthew Penszor was patient and methodical when looking at my mixture of incomes including some rental income and earnings from my small limited company. He was able to build an accurate snapshot tha... See more

Company replied

Rated 5 out of 5 stars

Matt at White Rose Finance helped me remortgage a portfolio of Buy To Let mortgages. I’m a former mortgage broker and I knew I was presenting Matt with a complex scenario. In a calm and methodical wa... See more

Rated 1 out of 5 stars

Poor Service, went to John for help after a recommendation, Very rude!

Company replied

Rated 5 out of 5 stars

We had previously used White Rose for another product so had no problem in using their services again. Matt was fantastic from start to finish, clearly explaining the process, what he needed from us a... See more

Company replied

Company details

  1. Finance Broker
  2. Insurance Broker
  3. Mortgage Broker

Written by the company

Finance brokerage based in Garforth, Leeds


Contact info

4.1

Great

TrustScore 4 out of 5

33 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Poor Service

Poor Service, went to John for help after a recommendation, Very rude!

11 December 2025
Unprompted review
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Reply from White Rose Finance

Good Afternoon Josh. Thanks for leaving a review. As the owner and MD of the business I am the only John at White Rose Finance and haven't had any contact with you. If you would like some help, please feel free to drop me an email jkent@whiterosefinance.com and I will respond. ps I certainly won't be rude! I hope to hear from you at your convenience.

Rated 5 out of 5 stars

Matthew Penszor was patient and…

Matthew Penszor was patient and methodical when looking at my mixture of incomes including some rental income and earnings from my small limited company. He was able to build an accurate snapshot that lenders could easily understand. He also came up with a great option, and was very flexible when I needed to switch track slightly towards the end of our process.

20 October 2025
Unprompted review
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Reply from White Rose Finance

Thank you very much for your kind review! Your feedback has been shared with Matthew & the team :)

Rated 5 out of 5 stars

5 stars

5 stars
Matt was exceptional in helping us secure the mortgage for our second home. He guided us through the entire process with professionalism and expertise, making what could have been a stressful experience surprisingly smooth. Matt was always responsive to our questions, clearly explained all our options, and worked diligently to get us the best rates possible. His attention to detail and proactive communication kept everything on track from application to closing. We couldn't have asked for better service and would definitely recommend Matt to anyone looking for mortgage assistance.

23 August 2025
Unprompted review
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Reply from White Rose Finance

Many thanks for your kind review! Your feedback has been shared with Matt :)

Rated 5 out of 5 stars

Where to go if you need a BTL mortgage

Matt at White Rose Finance helped me remortgage a portfolio of Buy To Let mortgages.
I’m a former mortgage broker and I knew I was presenting Matt with a complex scenario. In a calm and methodical way he worked his way though endless criteria checks to source the right products. His communication was excellent and he was extremely tenacious and patient. I cannot praise him enough :)

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, Matthew handled our mortgage application professionally from start to finish. Would recommend and would use again

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Great company and training

Great company, I joined the brokerplan and they have been brilliant. Useful training appreciate it!

11 December 2024
Unprompted review
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Reply from White Rose Finance

Many thanks for your review Patrick!

Rated 5 out of 5 stars

Made our mortgage criteria viable.

We primarily dealt with an advisor to discuss bridging loans and mortgages.
Matt, was very professional and personable, he explained why he selected the mortgage product and addressed my questions in a thorough and timely manner.

I had previously approached other brokers who were pushy and then passed me over. Matt was there from start to finish and gave you time to consider and digest the product information he presented.

He was able to make our mortgage criteria viable, to the point where we could make an offer in confidence.

I would highly recommend his service and look forward to dealing with him again.

6 September 2024
Unprompted review
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Reply from White Rose Finance

Thank you so much for taking the time to leave us a review Holly - Your feedback has been shared with Matt! :)

Rated 5 out of 5 stars

Helpful broker

I recently worked with Matthew to secure a BTL remortgage, and the experience was great from start to finish! He made the whole process easy. He walked me through all my options and helped me find the best deal that fit my budget. Communication was always clear, and he were quick to respond to any questions I had.

Highly recommend Matthew Penszor for anyone looking for a reliable and friendly mortgage broker!

11 September 2024
Unprompted review
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Reply from White Rose Finance

Thank you so much for your review Andre, your feedback has been shared with Matthew!

Rated 5 out of 5 stars

Kieran Everard is a total legend!!

Kieran Everard is a total legend…helped no end and been totally patient with the array of problems we have come up against!!! His patience, communication skills, help and friendly approach throughout the whole journey has been second to none!! We would recommend him in a heart beat…thank you Kieran!!!!

20 May 2024
Unprompted review
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Reply from White Rose Finance

Thank you for your review Katy! Your feedback has been shared with Kieran and the team :)

Rated 5 out of 5 stars

Matt Penszor… I cant thank you enough

I am working on a case where Matt Penszor is the Financial Advisor and I can't thank him enough for his friendly and proactive approach. Matt has been continually on the ball in chasing not the most forthcoming of solicitors and his assistance with this transaction has been invaluable. Thanks Matt, I hope we work together in the future.

19 April 2024
Unprompted review
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Reply from White Rose Finance

Thank you for your review Sue! Your feedback has been shared with Matt :)

Rated 5 out of 5 stars

Excellent advocate of business…

Excellent advocate of business financial training provider. Brilliant company to be part of and associate off.

27 February 2024
Unprompted review
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Reply from White Rose Finance

Thank you for your review Imran, much appreciated!

Rated 5 out of 5 stars

Mathew Penszor was very helpful

Mathew Penszor was very helpful. He provided options and alternatives so I could compare which mortgage was the best one for me. He was quick to respond to questions and in plenty of detail. I would recommend him.

16 March 2023
Unprompted review
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Reply from White Rose Finance

Thank you for your review Ian! Your feedback has been shared with Matt.

Rated 5 out of 5 stars

Mortgage Application

We had previously used White Rose for another product so had no problem in using their services again. Matt was fantastic from start to finish, clearly explaining the process, what he needed from us and when and just made the whole experience so much easier. He was available to speak to whenever we needed him and when he wasn't, always came straight back to us. Could not speak highly enough of Matt and everything he did for us.

1 August 2023
Unprompted review
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Reply from White Rose Finance

Many thanks for your kind review James! Your feedback has been shared with Matt :)

Rated 5 out of 5 stars

Matthew was brilliant

Matthew was brilliant, my purchase was anything but smooth and there were times I most likely drove him crazy but he remained professional and calm from start to finish. I will definitely use a Matthew again (if he’ll have me)!!

4 January 2024
Unprompted review
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Reply from White Rose Finance

Many thanks for your kind review Nina! Your feedback has been shared with Matt :)

Rated 5 out of 5 stars

Matthew Penszor Helped me close a…

Matthew Penszor Helped me close a bridging loan for a refurbishment I carried out. Helpful, proactive, always on the end of the phone or email.
Great service.
Highly recommended.

19 December 2023
Unprompted review
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Reply from White Rose Finance

Thank you for your review Nik, your feedback has been shared with Matthew! :)

Rated 5 out of 5 stars

Very informative

Very informative course over the 3 days. Andy is very good and personable.

17 October 2023
Unprompted review
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Reply from White Rose Finance

Thank you for your kind review Max!

Rated 5 out of 5 stars

Matt goes out of his way to help

Matt Penzor was very helpful and went more than out of his way to help with my mortgage application and buying the property. He really helped to reduce the stress of the process particularly when things were difficult. His knowledge and professionalism were outstanding.

26 September 2023
Unprompted review
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Reply from White Rose Finance

Many thanks for your kind review Rod! Your feedback has been shared with Matt :)

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