WhiteboxGo Reviews 

48
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've used WhiteboxGo for quite a while now and they're always super helpful. Chaz is always doing everything he can to meet our crazy deadlines and if there is ever an issue with our products, they'... See more

Rated 5 out of 5 stars

Great service and support from the team at WhiteBoxGo. They've accommodated our requests really well on time, despite our last minute order. Chaz was super helpful in explaining everything and re... See more

Rated 5 out of 5 stars

WhiteboxGo were brilliant with helping us create our lovely curved LED display stands, which have since gained a huge amount of attention at exhibitions. Lawrence and Chaz were great to work with,... See more

Rated 5 out of 5 stars

Great service and support from the team at WhiteBoxGo. They've accommodated our requests really well and delivered ahead of schedule. The products are great quality and help us to really stand out amo... See more

Company replied

Company details

  1. Display Stand Manufacturer
  2. Banner Store

Written by the company

The UK's leading provider of portable, self-build lightbox display stands for events and exhibitions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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4.8

All reviews

(48)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

3 years and going strong!

We have worked with Lawrence and the team over the last 3 years of Exhibitions with numerous stand changes, reprints and redesigns.
Pleasure to work with, quality product and prompt delivery.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Service & Product!!

We needed something that was going to suit our industry & presence but also make an impact. WhiteboxGo was a massive help in achieving this. Lawrence & Charles was very helpful. We ordered the u shape lightbox with the counter & so glad we did and it was the perfect fit!! Highly recommend.

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Poor service Poor management

Poor service. Not recommended at all

6 September 2024
WhiteboxGo logo

Reply from WhiteboxGo

Hi Ahmad,

Thank you for the feedback on your experience with WhiteboxGo.

As it clearly states on the website and in our Terms and Conditions, our lead time is 5-7 working days from the receipt of artwork. When you supplied artwork to us 2 working days before you required delivery, we communicated that we could not guarantee delivery on time and you was willing to take the risk.

We want to make sure that we provide an exemplary customer service, so could you please get in touch with orders@whiteboxgo.com to see how we can support you further.

Thank you,

Rated 5 out of 5 stars

No fuss, just good service

We needed a wheelable case quickly for a project, Lawrence and his team made sure it was delivered next day with no nonsense - great company to deal with.

23 August 2024
Unprompted review
WhiteboxGo logo

Reply from WhiteboxGo

Thank you for your review, Will!

Rated 5 out of 5 stars

Super happy with our white boxes

Super happy with our white boxes. Everyone always asks us where they came from We've bought another set since our first ones. Customer support is also excellent. They overnighted a missing cable to us for an exhibition (we had lost the original).

3 June 2024
WhiteboxGo logo

Reply from WhiteboxGo

Thank you for your positive review, Marie!

Rated 5 out of 5 stars

New banners

We ordered new banners for our career fairs and they are excellent! Designed, produced and shipped in fab time. Can't recommend them enough. Customer service is amazing every step of the way.

3 June 2024
WhiteboxGo logo

Reply from WhiteboxGo

Thank you for the review 😊

Rated 5 out of 5 stars

100% recommended

We're impressed with the quality of the work by whiteboxgo. Chaz has been great help throughout the whole experience and we would definitely work with them again!

31 May 2024
Unprompted review
Rated 5 out of 5 stars

I simply love working with Lawrence and…

I simply love working with Lawrence and his Team. We have been working together for almost two years now and I have already recommended them to many other companies who often admire our Lightbox stand at exhibitions and conferences.
The service is fantastic, the team is extremely professional and everything is always smooth and of top quality.
Thank you, Team!

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased and happy…

Very pleased and happy with the great looking quality product. The customer service provided was exceptional, especially as there was one item that was broken in the kit we received. The team jumped onto it straight away and found a solution to ensure it didn't effect the event we were exhibiting at.

21 March 2024
Rated 5 out of 5 stars

Very satisfied customers

We were every impressed by the professional appearance of the lightboxes, their ease of assembly and the quality of the printing. Whiteboxgo turned the order around quickly and were helpful throughout.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

I purchased some LED Display Units

I purchased some LED Display Units from 'WhiteboxGo' for an exhibition in May 2024. Amazing customer service from the team and the large order was placed and sent to us within the timeframe of our Exhibition.

One of the units I received seemed to be an older version, and the team are now replacing it and letting us keep this older unit to give to a charity or use in our reception area.

That's what I call amazing customer service at its best. Thank you to Lawrence and Charles at WhiteboxGo.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

I always get compliments

I always get compliments
I've now been to multiple events with these lightboxes and always get compliements from other exhibitors. I had 4 people come up to me this week asking where I got them!

Also the turn around in getting new covers is really fast, I get great customer service. Overall very happy!

2 February 2024
Rated 5 out of 5 stars

Problem solvers.

The order was messed up, but then rectified in record time without any extra charge to me.
Also a great product.

18 January 2024

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