I ordered a paper cutter from Whitaker Brothers. The staff emailed shortly after asking specifics on shipping and tge company where the equipment would be delivered. All in all I have received 3/4 ema... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We purchased the the HSM Profipack C400 Cardboard Shredder for our e-commerce business to start using our old cardboard as filler material instead of purchasing paper and foam. It was shipped quick o... See more
Customer service was initially great; however, when I emailed and called to follow up regarding an order I placed there was confusion and lack of communication. My order was shipped via ground without... See more
The folding machine we ordered arrived very quickly and seems to be working well so far. We were supposed to receive a free cleaning kit with our purchase. The manufacturer stopped sending them ap... See more
Company details
- Data Destruction Equipment Store
- Business to Business Service
- Manufacturer
- Office Supplies Store
- Office Equipment Repair Service
- Office Equipment Supplier
Written by the company
Established in 1945, Whitaker Brothers is a trusted supplier of data destruction solutions, paper handling & print finishing machines, and mailroom essentials. Their product range spans shredders, degaussers, disintegrators, paper folding machines, paper cutters & trimmers, and paper joggers, and cater to government agencies, military installations and commercial entities of all sizes. Based in the Washington, D.C. metro area, and veteran-owned, Whitaker Brothers offers competitive prices, excellent service from their tenured and knowledgeable staff, and advice from their experienced product experts that surpasses any of their competitors. They pride ourselves on their ability to provide steadfast customer support long after the initial sale.
Contact info
3 Taft Court, 20850, Rockville, United States
- 800-243-9226
- satisfaction@whitakerbrothers.com
- whitakerbrothers.com
4.2
Great
873 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ALWAYS get such great service and…
I ALWAYS get such great service and great products!!!
5 April 2021
The product was received fast and in…
The product was received fast and in good condition.
5 April 2021
I purchased the Destroyit 2604 CC…
I purchased the Destroyit 2604 CC Outstanding product and great delivery. Order more bags and one extra shredder quart bottle of oil.
1 April 2021
Ordering was easy.
Ordering was easy and the price for the letter opening device was in my budget; less expensive than Amazon. Thank you.
30 March 2021
Good overall
The product is as expected. My interaction with the company is overall a positive one.
24 March 2021
I ordered some cutting sticks from the…
I ordered some cutting sticks from the main website, items arrived less than a week after placing the order, and cheaper than other places.
24 March 2021
Witaker Autofolder
Order process was quick and easy. Delivery was about two weeks after the order date. The Witaker installer communicated with us on the place and time for the delivery. He was punctual, courteous, knowledgeable and helpful. He answered all our questions and was very efficient.
22 March 2021
Very good company
Very good company. I like how they operate and you can tell they like and care about what they are selling. Shout out to Kyle and Abraham. Thank you for your help. Yes, I would recommend this company!
17 March 2021
great product and shipped on time
15 March 2021
I am still waiting for a tracking…
I am still waiting for a tracking number.
Over a week later
10 March 2021
When no else could get me the product…
When no else could get me the product Whitaker came thru.
10 March 2021
Shredder is great and arrived promptly
Shredder is great and arrived promptly. I wish they had scheduled a delivery time in advance, like I had requested, but nothing wrong with the unit.
22 February 2021
Professional service
Professional service! My cutter is awesome and Old Dominion truck lines was very helpful! You can depend on Whitaker Brothers!!
21 February 2021
Three weeks and still haven't shipped
Ordered on the 9th. Item still said processing on the 19th. I emailed asking when it was going to ship. They say there's a "small" backorder and it should ship out at the end of the month.
19 February 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.