Whirlpoolbathandspashop Reviews 25

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The touchpad on my whirlpool bath stopped working. I sent photos to Ryan who identified a new touchpad and sent Derek to fit it. His experience paid off and the bath was working again within an hour... See more

Rated 5 out of 5 stars

Ordered a carron carronite celcius system 3 bath,delivery was on time and pre planned as we arranged to site.Before ordering all the information we asked for was provided with in depth knowledge of th... See more

Rated 5 out of 5 stars

Brilliant Service from Ryan. From start to finish Ryan gave good advice which whirlpool to go for and couldn’t believe how quick the turn around was Will decently recommend to anybody want a whirlp... See more

Rated 5 out of 5 stars

Bought a whirlpool bath last month purchased the Caron quantum double ended with option 3 system and wow it’s fabulous!! Real quality and luxury so pleased and their customer service was spot on!

Company details

  1. Bathroom Supply Store
  2. Manufacturer
  3. Spa
  4. Thermal Baths
  5. Wellness Center
  6. Wellness Program

Written by the company

Manufacturers of high quality bespoke whirlpool baths and spa systems


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The touchpad on my whirlpool bath…

The touchpad on my whirlpool bath stopped working. I sent photos to Ryan who identified a new touchpad and sent Derek to fit it. His experience paid off and the bath was working again within an hour. A excellent service.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Carron Celcius option 3

Ordered a carron carronite celcius system 3 bath,delivery was on time and pre planned as we arranged to site.Before ordering all the information we asked for was provided with in depth knowledge of the product and very prompt.Would highly recommend this company

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Service from Ryan.

Brilliant Service from Ryan.
From start to finish Ryan gave good advice which whirlpool to go for and couldn’t believe how quick the turn around was
Will decently recommend to anybody want a whirlpool bath

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding service and product. Communication was first class. Product spot on when delivered. Tbh there was no negatives.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Friendly,helpful and very professional throughout. Great products. Would highly recommend.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Really happy with my experience at Whirlpool Bath and Spa Shop! The team was super friendly and knew their stuff. Delivery was right on time, and the whole process was super easy — thanks!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service !

Had a whirlpool bath in my property for 8 years now without any issues, also had great advice for my new bathroom about flow rates and heats needed which has been invaluable. Nice to do business with.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

So helpful in providing us information…

So helpful in providing us information to understand the difference between each! Great customer service - responding quickly even when late in the evening! Highly recommend - very happy with our purchase!

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service

We looked online on what was a minefield of companies offering whirlpool baths,but as soon as we looked on the website we knew we had the right offering built in the UK inc free delivery,we went for a carron carronite halcylon D with brushed gold jets finish and the option 4 floor jets system.The peformance of the product is amazing and the sevice inc delivery went very smoothly,we would highly recommend

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy! Brilliant service and really helpful delivered when said they would! Never want to leave the bath

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

Couldn't be more pleased with our new bath! The choice, service and level of expertise provided by them was second-to-none. I would highly recommend The Whirlpool Bath and Spa Shop brand to anyone.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Excellent customer service, great range of products and wonderful aftercare by the team here - would recommend

2 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look