Belong, By James White Reviews 

224
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, friendly, and supportive approach, often noting how they go the extra mile to ensure a seamless process. People highlight the exceptional service provided, which is described as efficient, informative, and making potentially stressful situations feel well-managed. Reviewers frequently commend the excellent communication, with many appreciating being kept informed and receiving prompt updates throughout their dealings. Customers consistently found the team responsive to queries, ensuring a smooth and stress-free experience from initial contact to completion.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising the team for providing outstanding,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the team's proactive,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting their proactive,... See more

Response time

Users describe positive interactions with response times, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James, Helen, and the team provided an outstanding and faultless service from start to finish. They were proactive, responsive, professional and friendly, making what can often be a stressful process... See more

Rated 5 out of 5 stars

We are so grateful to Helen, James and all the team at Belong and would have no hesitation recommending them. They truly care about the service they provide which has always been helpful, informativ... See more

Rated 5 out of 5 stars

BEST ESTATE AGENT IN THE AREA!! So good we came back (second time of using Belong). Seamless perfection throughout the selling process. They provided professional photography, priced the property... See more

Rated 5 out of 5 stars

Belong provided excellent service and support throughout the entire selling process. The whole team kept us informed every step of the way providing regular communication about the sale. Selling a hou... See more

Company replied


Company details

  1. Real Estate Agents

Written by the company

Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

224 reviews

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No recent history of asking for reviews

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4.9

All reviews

(224)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I changed from a well known green sign…

I changed from a well known green sign in Huddersfield who I would not recommend to anyone.
Belong have a Top polite service by all with a no messing attitude no strange stories no blaming Brexit and keep you informed all the way unlike the local green sign agents.

A five from me 👍👍

20 January 2020
Unprompted review
Rated 4 out of 5 stars

I can not fault the service we have…

I can not fault the service we have received from Belong, Katie in particular. They were always on hand to offer advice and chase answers from other parties. They always returned calls promptly and made everything clear and simple.

3 December 2019
Unprompted review
Rated 5 out of 5 stars

Great ethos and amazing service

I was impressed by James White and the ethos of Belong which was why I chose them to sell my house. I was not disappointed. I felt valued as a client. Katie Lawrence was amazing. Always there for me especially when frustrated by solicitor delays. I would highly recommend Belong Estate Agency

26 November 2019
Unprompted review
Rated 5 out of 5 stars

A great experience, despite the stress!

A great experience, despite the setbacks. Moving house is always stressful. Putting your house on the market, looking for a new one, jumping through all the legal hoops, all add to the stress. James White and his staff have been friendly, helpful and supportive all the way through. A locally based business that knows the area and provides a great service. I thoroughly recommend them.

26 November 2019
Unprompted review
Rated 5 out of 5 stars

Twice I’ve sold my house with belong…

Twice I’ve sold my house with belong and both times within a month at very close to asking price. The staff are amazing and lovely, and have had to be to put up with me! I wouldn’t sell with anyone else. They just do MORE than other estate agents. They go the extra mile and really get to know you and what you need at this stressful time. I will miss Katie! Spoke to her so much she’s got me through it (again). Thank you to everyone there.

26 November 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to finish

Nothing but positives to say about James and his team. I have moved on several occasions and I have never come across an estate agent offering the personal touch as I experienced. Including updates left post each viewing, the ability to contact James for an update at anytime on any day and also the virtual reality offering to showcase your property! I also cannot thank James enough for going the extra mile time and time again to help in areas which he didn’t need to including contacting solicitors to chase and speedup exchange.

Thanks again I wouldn’t use anyone again!

2 September 2019
Unprompted review
Rated 5 out of 5 stars

I never usually write reviews but…

I never usually write reviews but myself and my husband were very impressed with Belong when we sold with them earlier this year.
We have used many local estate agents in the past and have not experienced anything like the level of service we got from James and his staff. The service given was friendly, yet very professional, and not in any way 'pushy'. We felt as if we got a real 'personal' service in all aspects. It is the only time we have paid an estate agent and thought 'it was worth the money', in the past we have been left with the feeling of 'what the hell did they do for that fee'.
Would definitely recommend Belong to all !!!!

31 August 2019
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Making the decision to list our house for sale with Belong was 100% the correct decision. Their marketing and branding is so appealing, our house sold so much quicker than we had imagined. But the main reason I will sing their praises is that they were professional, organised, warm and friendly and extremely good at communicating with us. Don’t hesitate to sell, buy or let a property with them!

16 August 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

A wonderful review thank you Mrs Harrison. Thank you for using us and good luck in your new home.

Rated 5 out of 5 stars

Would highly recommend belong

Would highly recommend belong. Very pro active company and good customer service.

16 August 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you for your kind words Mr Cox. We hope you enjoy your new home.

Rated 5 out of 5 stars

Great customer service

Great customer service, felt my house sale was in very safe hands.

8 August 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you so much for using us Janet. Much appreciated.

Rated 5 out of 5 stars

An excellent service from Belong and…

An excellent service from Belong and all the staff there.
Very professional friendly and helpful all the way through the process.
Highly recommend.

6 August 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thanks Anne. Good luck in your new home.

Rated 5 out of 5 stars

James was excellent from start to…

James was excellent from start to finish. He went out of his way to make purchasing my new home as easy as can be. Would highly recommend.

13 July 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you for your kind words. Much appreciated.

Rated 5 out of 5 stars

James White and all the staff at Belong…

James White and all the staff at Belong were first rate from beginning to the end of the process of buying and selling our houses. Jame sin particular frequently went above and beyond in his efforts to assist. Thank you James and thank you to all at Belong for your help and assistance.

27 June 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Mark, it has been a pleasure acting for you. Good luck in your new home.

Rated 5 out of 5 stars

Brilliant communication and so helpful!

What a fabulous team they have at Belong, I honestly couldn’t fault them! We needed to sell our house quickly and they were so efficient. Their communication is fabulous and nothing is too much trouble. Would highly recommend.

21 June 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Genna, I am glad it all came together at the end. Good luck and thanks again; James.

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