Wheels Motorcycles - Peterborough Reviews 218

I rang a few times asking about a used Honda bike, and general advice on buying a used bike in general.
As a new rider looking to purchase their first motorcycle, the customer service felt a little rude, short, and unhelpful. It did make me feel like I'm wasting their time asking questions that no seasoned riders would.

Despite this, I pulled trigger and purchased the bike due to the price and location and it went extremely smooth. Unlike many other dealers, they didn't attempt to upsell me, or introduce hidden charges not already in the public listing. The communications I receive from initial enquiry up to delivery was clear, informative, and fast. They even sent me a personalised video of the bike pre-delivery.

They were also still very prompt and helpful in replying to my emails post-purchase regarding service history etc.
It has been half a year since, and there's been no issues on the bike, and i've been loving it!

Hi,I am very satisfied for service which I have received buying my next Suzuki Hayabusa.Joe salesman is very professional person …If you will decide buy the bike from there,always first ask about Joe! 100% recommend!

Ive had a great experience with salesman joe scott quick fast and he didn't just wona put me on any bike we looked at a couple and i ended up getting the one that was rite for me i will definitely be coming back in the future thank you .

The best vehicle buying experience I’ve ever had and I’ve had over 50 vehicles in my lifetime, everything was just so easy, Joe Scott in sales was a pleasure to deal with. Can definitely recommend a purchase from Wheels

I recently purchased a Kawasaki Z 900 R/S SE from here. The salesman Will was great. However there were a few problems. I had asked for a battery tender to be attached to the battery it wasn’t . I was told the quick shifter was enabled it had not been. The radiator guard was attached without the rubber cushions so it would eventually damage the radiator. This was discovered at first service. Finally my address was wrong on their system so all documents were delivered to a neighbour .

purchased a motorbike from wheels motorcycles recently,, was dealing with Steven, the experience was faultless from start to finish with a very professional approach throughout the process, would recommend to others.

Bought a GSX S1000 from Joe at Wheels
Very helpful and friendly
Handover was very smooth
Great dealers to visit as so many different models of bikes.

Great service as usual from wheels motorcycles. New bike is amazing .What made this perfect was the service from Joe Scott, 5 star ☆☆☆☆☆

From the minute of walking in to leaving with a brilliant motorcycle the service had been absolutely brilliant , I must thank Joe for this and all the support and guidance through the process.
5 stars for Joe as a perfect example of how a customer wants to be treated.

Absolutely brilliant yet again effortless transaction . Dealt with all finance and fair trade in price. Used a few times and no doubt will use highly recommend speaking to Joe.

Joe Scott was very professional and really easy to talk to highly recommend a purchase from them every thing was so easy and hassle free

Can’t recommend Joe and wheels enough

Just got another bike from Joe at Wheels! Service is always amazing, bike was prepped awesome and the whole process was just as easy as last time! See you in another 2 years when I’m looking for another one!!

Just picked up my Aprilia RSV4 Factory from Wheels Motorcycles and couldn’t be happier with the experience. The whole process was smooth from start to finish, with friendly and knowledgeable staff who made everything easy and stress-free. The bike was presented perfectly on collection and the team kept me well informed throughout.

Absolutely top service – highly recommend!

I’m disappointed to learn that you don't accept Zero motorcycles as a part-exchange, despite being an authorized dealer. As a customer who purchased a Zero from you 18 months ago, this refusal suggests a lack of confidence in the brand's resale value and the product itself. It makes it very difficult to remain loyal to the brand when the trade-in path is blocked by the dealer.

I bought a Ducati m821 through wheels motorcycles and I was dealing with Joe.
The customer service I experienced was second to none.
The communication was prompt, polite and well informed.
Everything I asked for was delivered no questions asked.
Absolutely fantastic and would use again.

So welcoming, helpful, friendly and patient.

I had no real idea what I wanted or what I was after, Joe was so helpful, patient and informative. he spend a huge amount of time helping me figure out what I wanted and was only too happy to let me test drive the bikes I was thinking about. It was such a great experience I returned to Joe to buy another bike. Wheels Peterborough will be the first place I look for a bike in the future

Fantastic service and advice when purchasing a used Aprilia Tuono 660 - Joe in the Peterborough branch was great, he’s your guy! Nice, simple, friendly and hassle free, just what you want when buying a bike! Would recommend and will be back in the future - 10/10.

Many thanks to wheels motorcycles
for the delivery of my new motorbike.
A first class service provided
A huge range of motorbikes on display and a pick up & delivery service provided as well .
A special thanks to Joe for his help
and advice as well

Recently purchased a used bike from Wheels and dealt with Joe in Peterborough. From start to finish the whole process was smooth and straightforward. Great communication, no pushy sales patter. Would definitely buy from Wheels again.

I purchased a bmw r1200r and dealt with joe Scott very easy to deal with and steered my through the transaction with ease have dealt with wheels aka riders for a few bikes over the years and have always found them good to purchase from