I had a mixed experience with Wheels4Sure. While things started smoothly, issues arose due to payment schedule errors and lack of professionalism from the staff. Communication was unhelpful, and my co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
020 3201 8000 this is the contact number to contact them via FCA. I got a car from them & then their companys gone down hill or foreclosure whatever! Absolute rubbish company, they should pay everyone... See more
All round excellent experience with Wheels4sure and in particular Marcus From initial enquiry to having a brand new Hyundai i30 in less than 2 weeks Every detail was explained and Marcus kept in... See more
Company replied
After being messed about by numerous finance company's with their extorniate interest rates, I approached Wheels4Sure. I applied, was emailed and called by Micheal, sent all my paperwork over as reque... See more
Company replied
Company details
Information provided by various external sources
Do you need a reliable new car? If you're been refused car finance you could still drive a BRAND NEW car from us. All our cars come with full 3yr manufacturers warranty, full servicing and breakdown cover (1st year). As long as you're working full-time, can afford the monthly payments, can provide proof of ID and your address, why shouldn’t you have a new car? We say ‘yes’ to 95% of applicants.
Contact info
Harts Lane, RH9 8LZ, South Godstone, United Kingdom
- 0203 823 1010
- info@wheels4sure.com
- wheels4sure.com
3.3
Average
287 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been with Wheels4sure for over 4…
I have been with Wheels4sure for over 4 years now and unfortunately a change in circumstances has meant I have to end my relationship early what an amazing team and very understanding I would like to thank all at Wheels4sure for sure for their support and I would like to personally thank Marcus and Colette
13 October 2020
Unprompted review
Was all good up to now
Was all good up to here. They didn’t attempt my direct debit and sent me the wrong payment schedule so everything messed up. The thing that made this worse was the rude manager I spoke to ‘Collette’ she was so arrogant I’ve never experienced customer service like it! Completely ignoring my argument and telling me she will get my contract terminated after I’ve paid almost £500 upfront for delivery and my first month? Starting to really regret this decision
8 October 2020
Unprompted review
I cannot express how happy I am with my…
I cannot express how happy I am with my car from Wheels 4 sure.Robert Green who dealt with my enquiry to start with, right through to receiving my car was outstanding, very helpful nothing to much trouble,100% would recommend using this company and dealing with Robert.
6 October 2020
Unprompted review
Amazing ... go Rob
The experience was fantastic . Rob Green who was dealing with my car was amazing . Nothing was too much trouble and got follow up messages . Overall I would highly recommend wheels 4 you
5 October 2020
Unprompted review
What can I say tried all the rest and…
What can I say tried all the rest and no one could help child wheels for sure got me sorted no hassle Robert Green the consultant was absolutely amazing got us financing a brand-new Hyundai And he kept us updated all the way love the car Without Robert I don’t know where we would be probably in an old banger still lol thank you so much rob super star
5 October 2020
Unprompted review
So far so good
Yet to choose my vehicle , but so far so good, Michael has been excellent to date. Very impressive service thank you
2 October 2020
Unprompted review
Reply from Wheels4Sure
Hi Chris,
Thank you for your vote of confidence and your comment about Michael. You are in good company and good hands it shall all work out as you expect.
Regards,
Reginald.
CEO.
Excellent service
Faultless service. Didn't think I would be accepted as poor credit score. Very efficient quick decision friendly professional service from Michael. Now driving a brand new Renault clio and I love it. Highly recommend wheels4sure...
2 October 2020
Unprompted review
Reply from Wheels4Sure
Hi there,
Many thanks for your custom and thank you for the work you do in the NHS especially at this time. Please share the news about Wheels4Sure with your fellow NHS staff members, we can help. Stay save and enjoy your Clio.
Regards,
Reginald.
CEO.
What a fantastic service
What a fantastic service , can’t recommend them highly enough , fantastic from start to finish and Rob was excellent and walked me through everything making it stress free , will be using these guys again ,amazing car , amazing staff , you have one happy customer , keep it up guys
29 September 2020
Unprompted review
5 star great service from start to…
5 star great service from start to finish. Marcus was fantastic making the whole process run smooth and always on hand with updates and to answer any questions. Would highly recommend to any key workers looking to get a new vehicle and I could not be happier with my Renault captur which was delivered last week.
25 September 2020
Unprompted review
Reply from Wheels4Sure
Hi Anthony,
Thank you very much for your great feedback about our company and your experience with Marcus. Yes we created this business with Key workers in mind so thank you for take advantage of our offer. Spread the word and enjoy your new car.
Regards,
Reginald.
CEO.
Excellent service from marcus
From the 1st time I spoke to Marcus to getting the car delivered marcus was amazing. He kept me updated throughout the whole process, and made things really easy. I recommend anyone who wants to lease a car to use wheels4sure. Thankyou for an outstanding service and I will definitely be using wheels4sure in the furure for my next car
24 September 2020
Unprompted review
Reply from Wheels4Sure
Hi Darren,
Thank you so much for your kind words about the service you experienced from Wheels4sure via Marcus who is one of our top lease consultants. We look forward to serving you again, in the meantime please do no forget to tell others about Wheels4Sure. Stay safe and enjoy your new car.
Regards,
Reginald.
CEO.
Very helpful advisor Marcus who made…
Very helpful advisor Marcus who made the process very simple. They gave me a brilliant car exactly what I was looking for.
I would recommend if your looking for hassle free motoring.
22 September 2020
Unprompted review
Reply from Wheels4Sure
Hello Brian,
Thank you for your feedback about Marcus and praise for the service you experienced. Please share the good news with your circle of influence I am sure they will be thankful to you for giving them the chance to experience the same as you have.
Thank you.
Regards.
Reginald.
CEO.
I have received a top class service and…
I have received a top class service and am very happy with my new car. It took a while for me to get the car.but.Michael was amazing in keeping g me up.to date through the process.
22 September 2020
Unprompted review
Reply from Wheels4Sure
Hi,
Thank you very much for your custom and your kind words about Michael. We appreciate your custom. Enjoy your new car and keep safe. Please help spread the word.
Regards,
Reginald.
CEO.
Very thorough and quick service i would…
Very thorough and quick service i would recommend wheels4sure..
22 September 2020
Unprompted review
Reply from Wheels4Sure
Hi Ian,
Thank you very much for your stamp of approval about the service you experienced with Wheels4Sure. Enjoy your new car and stay safe. Do share the good news in your circles.
Regards,
Reginald.
CEO.
Thank you to Wheels4Sure - Marcus
Thank you to Wheels4Sure, being a key worker, we was very thankful to Wheels4Sure.The process from the start to completion was professional and I felt Marcus was there at every step, providing constant updates. We love our car from Wheels4Sure and it definitely makes things easier having 2 cars in the household. We will definitely be renewing our contract at the end of our lease.
14 September 2020
Unprompted review
Reply from Wheels4Sure
Hello Scott,
Thank you very much for your feedback on our business products, service and Marcus. We set up this business to serve Key Workers like you since 2012, so we are enthused by your custom. Please do share your experience with your friends and family.
Regards,
Reginald
CEO.
Been a pleasure
Been. Pleasure to deal with, Michael was on hand for all my questions and within 2 weeks I’m in my new car! Thanks for your help you’ve been fantastic
13 September 2020
Unprompted review
Reply from Wheels4Sure
Hi Leigh,
Thank you very much for your custom and your kind words about the service you received from Michael. Enjoy your new car and please share the great news with your circle of influence, friends and family and work colleagues. Stay safe and keep well.
Regards,
Reginald.
CEO.
Great cars and great service
Great cars and great service. Kept me informed every step of the way and the exchanges were quick and easy.
12 September 2020
Unprompted review
Reply from Wheels4Sure
Hi Ben,
Hope all is well with you, thank you very much for your kind words about the service and the speed at which we delivered. Enjoy your new car and do remember to refer us to your circle of influence.
Many thanks.
Regards,
Reginald.
CEO.
So I’ve tried so many leasing companies…
So I’ve tried so many leasing companies to be turned down thought I’d give these guys a trySpoke to a guy called Robert green guy was amazing super friendly super helpful and got me credit to Lease a car I’m so happy with out Robert I don’t know what I would of done please give him a put on the back got my car today so happy
8 September 2020
Unprompted review
Reply from Wheels4Sure
Hi Barry,
Thank you for your custom and thank you for your kind words about our consultant Robert Green. Enjoy your new car and do refer your friends and family to Wheels4Sure. Have a great time in your new car and do stay safe.
Regards,
Reginald.
CEO.
Excellent customer care from Michael
Excellent customer care from Michael
Attentive and returned my call in a timely manner
Mindful & non- judgemental approaches
Efficient services
Thank you
Arnold
3 September 2020
Unprompted review
Reply from Wheels4Sure
Hello Arnold,
Thank you very much for your custom and for your comment about our long time lease consultant Michael. Keep sharing the good word with your friends and family.
Regards,
Reginald.
CEO.
Excellent service friendly staff helped…
Excellent service friendly staff helped me get in to a new car in weeks 5star service
Highly recommend
2 September 2020
Unprompted review
Reply from Wheels4Sure
Hi Peter,
Thank you very much for your kind comments and your custom. We appreciate your feedback about the service you experienced at Wheels4Sure.
Stay safe.
Regards,
Reginald.
CEO.
Excellent customer service
Excellent customer service, speedy approval and efficient delivery! Highly recommended
31 August 2020
Unprompted review
Reply from Wheels4Sure
Hi Cara,
Thank you very much for your feedback and your stamp of approval about our business. Do share the good news in your circle. Stay safe and enjoy your new car.
Regards,
Reginald.
CEO.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.