I saw some phishing emails and called WHC, got connected with Nicolas who was a gentleman and quickly analyzed all of my domains (there are a lot) and found some issues which he fixed for me very quic... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We recently migrated our website from another website hosting provider to WHC. The move could not have been more seamless! The support team at WHC is exceptionally responsive, and no question or conc... See more
Company replied
WHC is the best web hoster I've ever dealt with, and I've dealt with several. Servers are rarely if ever down in my memory. Support for technical issues is stellar: authoritative answers in a day or t... See more
Company replied
I have nothing but great things to say about WHC !!! From my first contact with Syrine in sales to Joseph in tech support who made migrating my websites smooth, quick and painless. It seems ev... See more
Company replied
Company details
Written by the company
A web host that's both local and reliable... AND runs on green energy? Yes, please! Based in Montreal's Little Italy, WHC is Canada’s friendliest web host, domain registrar, and domain name backorder platform. We're here to help Canadians succeed online since 2003. Oh, and did we mention you can count on bilingual tech support, available 24/7. Parce que oui, bien sur, on parle français! 😉 Hosting your website on servers right here in Canada is great for your local SEO and for the Canadian economy. It also means your web hosting provider understands the best practices (and many challenges) of running a small business in Canada. Plus, it just feels right, doesn’t it? Need a domain or web hosting for your online project? We're trusted by tens of thousands Canadians. Visit us at whc.ca
Contact info
7250 Clark Street #301, H2R 2Y3, Montreal, Canada
- 514-504-2113
- feedback@whc.ca
- whc.ca
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The agent was very helpful
The agent was very helpful, courteous, and timely. I have no idea what I am doing, the staff here helps me learn and become better at setting my sites in order.
1 May 2026
Unprompted review
Reply from Web Hosting Canada
Thanks David it really means a lot.
Getting started can feel overwhelming, so it’s great to hear our team was able to guide you and make things clearer along the way.
We’re always here whenever you need a hand 🚀
Excellent customer service and support
WHC associates have always been courteous and professional. They are patient and detailed in addressing customer requests. I had the pleasure of being served by Ahmed and Dorsaf.
29 April 2026
Unprompted review
Reply from Web Hosting Canada
Thank you for your kind words Allen! We’re glad to hear you had a positive experience with our team. Providing courteous and detailed support is what we strive for every day.
This is for NADA who helped me fix the…
This is for NADA who helped me fix the nameserver issues rapidly. Thank you !!!
27 April 2026
Unprompted review
Reply from Web Hosting Canada
Thanks for your kind words Rajeev! We’re really glad the issue was fixed rapidly. We’ll be sure to pass along your feedback 😊 If you ever need anything else, we’re here for you!
Rapid response to all my questions.
24 April 2026
Unprompted review
Reply from Web Hosting Canada
Thank you for your feedback Chirsti! We’re really glad our team could respond quickly and help with your questions, don’t hesitate to reach out anytime 😊
Wow! These guys are amazing!
Wow! these guys are amazing! I came to them with a problem that had to be dealt with quickly. Within 2 days they had me all setup and transferred to their system. No glitches, no issues. All my sites back up and running faster than ever. I have already recommended them to a number of my colleagues.
21 April 2026
Unprompted review
Reply from Web Hosting Canada
We really appreciate this Pat!
glad we could get everything moved over quickly and running smoothly. Thanks as well for the recommendations, that means a lot.
Great support
Great support! Had my hosting down for a few months and they helped me restore everything quickly.
22 April 2026
Unprompted review
Reply from Web Hosting Canada
Thanks so much Stuart! Glad we could help get everything back up and running quickly 🚀
Domain purchase process were far too complicated
whc.ca customer service and domain purchase process were far too complicated for me. As a result, I have decided not to use this account again and will be purchasing my domains elsewhere. I would like my account to be permanently deleted.
20 April 2026
Unprompted review
Reply from Web Hosting Canada
We’re sorry to hear that your experience didn’t meet expectations, especially with the domain purchase process. That’s not the experience we aim to provide.
Your feedback is truly appreciated and will help us improve. We’re sorry to see you go and wish you all the best moving forward.
Top Notch1
The staff have always been fantastic and wonderful to deal with everytime I have had the opportunity!
Amazing service all around, quick resolution to issues, and fast answers to questions you may have, absolutely fantastic!
17 April 2026
Unprompted review
Reply from Web Hosting Canada
Thank you so much for your kind words Troy! We’re glad our team could help and provide quick support, always here for you 😊
Customer support was flexible and quick to access
Customer support was quick to access. The chat bot quickly identified that my request was beyond its means, and connected me to a real person surprisingly quickly. The agent was very flexible and managed to support me without any complications. Very happy with how it turned out. I've rarely needed to speak with support, but each time they've been a dream to work with.
16 April 2026
Unprompted review
Reply from Web Hosting Canada
Thank you for your thoughtful feedback Sachin! We’re glad our team could step in quickly and support you smoothly—exactly the experience we aim to provide every time.
This company offer wide services in…
This company offer wide services in webhosting, and that is why I take this company.
15 April 2026
Unprompted review
Reply from Web Hosting Canada
Thank you for choosing us! We’re glad our range of web hosting services met your needs 😊
Took their time and did a great job.
13 April 2026
Unprompted review
Reply from Web Hosting Canada
Thank you for this 5 stars review Steve! we're glad you had the help you needed 😊
Unacceptable sales process
I went through an incredibly frustrating sales and onboarding experience with VHC and cannot recommend them. After two weeks as a paying customer, I still have not had any practical opportunity to use the service I paid for. That alone is unacceptable.
During the sales phase, I spoke with a live online agent based in South Africa. Since then, I have dealt with five to six different agents via email, seemingly spread across different locations, with no continuity, ownership, or coordination. Throughout the sales process, I clearly stated that a call with a technical specialist responsible for migrating my site from HostGator was essential, as I have several technical dependencies and custom software configurations that must be reviewed before any transfer. That meeting never happened.
Instead, immediately after payment, I received an email from a completely new and unknown WHC agent requesting that I provide full login credentials to my HostGator account. This account contains highly sensitive personal and business data. Being asked to hand over credentials to someone I had never met or been formally introduced to raised serious security and trust concerns. It also caused me to question the legitimacy of the process and briefly worry about potential impersonation or fraud.
Overall, this was a deeply frustrating, unprofessional experience that significantly undermines confidence and credibility!
10 April 2026
Unprompted review
Reply from Web Hosting Canada
We’re very sorry to hear about your experience and understand how frustrating this must have been.
This is not the level of service we aim to provide, especially when it comes to onboarding and handling sensitive information.
Could you please share your details with us via private message so we can have an agent reach out to you as soon as possible and help resolve this situation?
Thank you for bringing this to our attention.
Responsive agents can fix my problem in…
Responsive agents can fix my problem in a short time.
10 April 2026
Unprompted review
Reply from Web Hosting Canada
Thank you for your feedback Joy, we're happy you had the assistance you need 😊
I am always happy with the customer…
I am always happy with the customer service, very efficient, and quick.
9 April 2026
Unprompted review
Reply from Web Hosting Canada
Thank you for your kind words! We’re glad you’re happy with our fast and efficient customer service 😊
Dedicated server customer for 10 years
Dedicated server customer for 10 years. Complete server failure down now for over 48 hours and no end in sight. Feel like I am just getting a runaround, working on it, high priority.. and yet... still down. My company is inoperable because of this. My staff cannot work and my operations are completely down. Thank you WHC for not caring
9 April 2026
Unprompted review
Reply from Web Hosting Canada
We’re truly sorry for the disruption this situation has caused—we understand how critical your services are and the impact this downtime has on your operations.
Our team is actively working on this as a top priority. The issue stems from a failure on the current server that cannot be permanently resolved, and we are in the process of provisioning a new server to restore your services as quickly and reliably as possible. We’re already in direct contact with you to ensure you’re informed every step of the way.
We appreciate your patience and the trust you’ve placed in us over the past 10 years, and we’re committed to getting you back up and running as soon as possible.
I have been working with WHC for the…
I have been working with WHC for the past five years and have consistently been satisfied with the quality of their products and the level of support provided. I highly recommend them.
7 April 2026
Unprompted review
Reply from Web Hosting Canada
Thank you for your trust over the past five years Harvey 👏
We really appreciate it. We’re glad to hear our products and support have consistently delivered, and your recommendation means a lot to us!
Friendly and responsive tech support
Friendly and responsive tech support.
7 April 2026
Unprompted review
Reply from Web Hosting Canada
Thanks for your feedback! We’re glad our support team has been friendly and responsive—that’s exactly the standard we aim to maintain.
Rim B
Rim B. was very helpful in all my requests. I was having trouble with internet connection but Rim was patient and guided me through the process. A+ for patience and effort!
3 April 2026
Unprompted review
Reply from Web Hosting Canada
Happy to hear you had the support you needed 😊
Excellent service and fast every Time
Excellent service and fast every Time
27 March 2026
Unprompted review
Reply from Web Hosting Canada
We’re happy to hear this. Thank you for this 5-star review. 🙌🏼
I called to suspend the hosting because…
I called to suspend the hosting because I need 8 to to 10 months to redevelop my family website. The agent was very understanding and cooperative.
27 March 2026
Unprompted review
Reply from Web Hosting Canada
We're happy to help! Thank you for the review, Leslie.
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