While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Retour niet terugbetaald.
21 februari artikel retour gestuurd. Retour eerst aangemeld zoals beschreven op de website. Ettelijke mails verstuurd om vriendelijk te vragen om mijn terugbetaling in orde te brengen en bijna 3 maanden later nog geen terugbetaling ontvangen.
Eerst zou de reden geweest zijn dat ze hun magazijn aan het verhuizen waren en daardoor vertraging hadden bij de verwerking van de retourzendingen,daarna zouden ze mijn retour niet ontvangen hebben terwijl deze wel degelijk is afgeleverd volgens bpost.
Voor mij persoonlijk getuigt dit van wanpraktijken.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







