weunblockdrains.com Reviews 241

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

They unblocked mine. A defective macerator was dangerously backed up with what looked like uncooked chocolate fudge brownie mix. I had visions of a dirty protest over every wall but was pleasantly sur... See more

Company replied

Rated 5 out of 5 stars

All booked online, arrived in 1 hour same day. Nice guy, very personable, unblocked the drain with rod quite quickly (I thought that's annoying, could have done that myself) but he didn't just leave,... See more

Company replied

Rated 5 out of 5 stars

We had a clogged outside drain that wouldn't clear. Booked a slot online mid-afternoon for a couple of hours later. Mark called ahead of his punctual arrival. He came across as friendly and profession... See more

Company replied

Rated 5 out of 5 stars

Very professional. Appointment made - same day within 2 hours. Phone call to let us know they were on the way. Blockage cleared - took approx 20 mins. Very polite, kept us informed about the probl... See more

Company replied

Company details

  1. Drainage Service

Written by the company

When you have drainage issues or flooding in your home, the last thing you need is a complicated booking procedure. weunblockdrains.com are a local business based within Essex & Suffolk. We deal with all drainage issues, from unblocking to repairs to CCTV surveys.


Contact info

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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Rated 5 out of 5 stars

Mark did a fantastic job in clearing my…

Mark did a fantastic job in clearing my drains in an emergency. Quick response time and a very professional service! Would highly recommend!!!

3 May 2023
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Reply from weunblockdrains.com

Hi Jo. Thanks so much for sharing your fantastic feedback about our service and Mark - we will pass your comments along. We really appreciate your review. So happy we solved the problem!

Rated 5 out of 5 stars

Really amazing service

Really amazing service, I will use them again and recommend to others. Very experience person, polite and friendly.

3 May 2023
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Reply from weunblockdrains.com

Hi Srinivasan. Thank you for your valuable feedback. We are thrilled that our company was able to help you to get your drainage problem resolved swiftly. We take great pride in our work. Thanks again for your kind words and for being a fantastic customer.

Rated 5 out of 5 stars

Great service from Mark and team

Great service from Mark - plenty of notice, very polite, very easy booking service! Better yet, unknowingly sorted my boiler issue due to a blocked condensate pipe, saving me a fortune! Best £120 I have ever spent. I wouldn’t hesitate to recommend this company

2 May 2023
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Reply from weunblockdrains.com

Hi Martin. Thank you for your wonderful feedback. We are thrilled that our company was able to help you to get your problem resolved! We take great pride in our work. Thanks again for your kind words and for being a fantastic customer.

Rated 5 out of 5 stars

Booked at 7.30 on site by 10.30 was…

Booked at 7.30 on site by 10.30 was sceptical about the set price of £120 ,guy was polite kept me informed throughout the visit, was waiting for the to do this its extra, never happened kept to the advertised garenteed price would highly recommend this company.

2 May 2023
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Reply from weunblockdrains.com

Hi Paul. Thank you so much for taking the time to leave us feedback. Happy to hear you had such a positive experience with us!

Rated 5 out of 5 stars

Excellent

Kyran arrived the same day we rang. He had all the right kit and quickly solved the problem. Clearly a highly competent and experienced drain engineer, I highly recommend his services.

25 April 2023
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Reply from weunblockdrains.com

Hey there Jonathan. It’s great to hear that you had a positive experience with weunblockdrains.com. Thanks so much for sharing your feedback. We will pass your wonderful comments along to Kyran. Have a great day! 😁

Rated 5 out of 5 stars

Would definitely use again ... .

Company had technological issues and were very apologetic for missing the appointment time. They arrived later and were very friendly. Would definitely recommend them for any drainage issues.

27 April 2023
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Reply from weunblockdrains.com

Hi Robert. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again for the review!

Rated 5 out of 5 stars

Would definitely recommend this…

Would definitely recommend this company. Easy to book and offered same-day visit. Engineer contacted us with confirmation of time and arrived on time. Problem identified and rectified within an hour.
Big thank you to Mark for a great job.

27 April 2023
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Reply from weunblockdrains.com

We’re so grateful that you took the time out of your day to share your review with us. You don’t know how much your fantastic feedback means to us here at weunblockdrains.com! So happy that we managed to solve the problem and we will pass along your comments to Mark 😁👏

Rated 5 out of 5 stars

A very satisfied customer

Very knowledgeable, quick service, very pleasant. They came out and sorted everything the same day I contacted them. Really pleased with the result. Didn't make the visit spread over into another hour so kept the price down. 👍

26 April 2023
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Reply from weunblockdrains.com

Hey there Debbie. It’s great to hear that you had a positive experience with weunblockdrains.com. Thanks so much for sharing your feedback. Have a great day! 😁

Rated 5 out of 5 stars

A thoroughly positive experience

A thoroughly positive experience all round. Very helpful in keeping me informed about arrival time. Mark was extremely polite, curtious and explained each procedure that he needed to carry out with simple words! Very interesting to have the camera view too. I think the visit was well worth the money and done and dusted in the same day of making the booking online. I would highly recommend.

26 April 2023
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Reply from weunblockdrains.com

So happy you had a great experience! Thanks for leaving us a 5-star rating. We sincerely thank you for taking the time to share your thoughts with us. We will pass along your comments to Mark.

Rated 5 out of 5 stars

Highly recommended!

I can highly recommend this company. The engineer (sorry didn't ask for his name!) was very professional, dedicated and friendly! Did his best to resolve the issue with the great final result. Thank you!

26 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hey there Karina. It’s great to hear that you had a positive experience with weunblockdrains.com. Thanks so much for sharing your feedback about our service! Have a great day!

Rated 5 out of 5 stars

AMAZING customer service

My husband called this morning and someone was out to us by the afternoon. Mark who came to our property was very very helpful and polite, we would highly recommend this company and Mark!! Thank you. Fantastic customer service. From the Cracknells at Bawdsey

26 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Courtney. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you, and we’ll make sure that Mark receives the recognition. Thanks again!

Rated 5 out of 5 stars

All round great service

All booked online, arrived in 1 hour same day. Nice guy, very personable, unblocked the drain with rod quite quickly (I thought that's annoying, could have done that myself) but he didn't just leave, he put a camera in the drains to make sure no problems, founds some roots blocking further down, cut them out, checked the neighbours manhole. Found some cracks and advised me on how to take it up with Thames Water before spending any money myself.
Will definitely use them for any drain problems in future!

26 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hello Matt, it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. We sincerely thank you for taking the time to share your thoughts with us.

Rated 5 out of 5 stars

Booked my appointment at 0830 and the…

Booked my appointment at 0830 and the engineer arrived by 1030 on the very same day. Super professional, thorough and cleaned up everything even outside the drain. Couldn’t be more grateful! 5⭐️

25 April 2023
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Reply from weunblockdrains.com

Hi Luke. Thank you for your valuable feedback. We are thrilled with the 5 star review. We take great pride in sticking to our time slots! Happy to hear you had such a positive experience.

Rated 5 out of 5 stars

Efficient, friendly and reasonably priced

Efficient, friendly and v reasonably priced service. Kyran was super helpful and sorted out problems at two different properties.

Can highly recommend.

25 April 2023
Unprompted review
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Reply from weunblockdrains.com

It’s great to hear that you had a positive experience with weunblockdrains.com. Kyran will be happy to hear that his hard work has paid off! Many thanks for the review.

Rated 5 out of 5 stars

Amazing. I can not falut this company

I can not falut this company. I called to speak to someone first and Sean was very helpful, talked me through their process and reassured me. Kyran was the engineer that came out and he was amazing, he listened to the problems I'd had and was very thorough in finding what the problem was. He quickly fixed it, no mess, no drama.
I would recommend this company in an instant.
Very impressed

24 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Julie. Thank you for your valuable feedback. So happy to hear you found me helpful. We are thrilled that Kyran was able to help you to get your drainage problem resolved swiftly. Thanks again for your review. Shaun.

Rated 5 out of 5 stars

Great company definitely recommend

Arrived within 2 hours of online booking. Did excellent and thorough job. They have excellent equipment and were quick and professional. I would definitely recommend this company.

14 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hey there John. It’s great to hear that you had a positive experience with weunblockdrains.com. Thanks so much for sharing your feedback about our service 😁

Rated 5 out of 5 stars

Mark and his team

Mark and his team, including Kieron were amazing, on time, extremely knowledgeable and helpful, we had quite a big job involving neighbours and they were incredibly courteous to all concerned. I couldn’t recommend them more highly, thank you

19 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hey there Ben. It’s great to hear that you had a positive experience with weunblockdrains.com. Thanks so much for sharing your feedback, we will make sure your comments are passed along to the entire team 😁 Have a great day!

Rated 5 out of 5 stars

Stubborn sink bath toilet blockage

The lovely Kyran arrived at my address and resolved my stubborn bathroom sink/bath/toilet blockage on the hour. He was courteous at all times and was extremely clean and tidy. This is the first time I’ve used this company and I would definitely recommend and use them again. Thank you Kyran

20 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hey there Sue. It’s great to hear that you had a positive experience with weunblockdrains.com. Kyran will be happy to hear that his hard work has paid off! We will pass your wonderful comments along to him. Thanks so much for sharing your feedback about our service 😁

Rated 5 out of 5 stars

Quick and efficient service!

Mark was professional, prompt and a good communicator- an absolute pleasure to deal with!! And excellent value of money- Alan T

20 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Amy. Thanks so much for sharing your wonderful feedback about our service. We will pass along your comments to Mark. Many thanks!

Rated 5 out of 5 stars

Super helpful

Great service and reassuring attitude. I can only recommend them.

18 April 2023
Unprompted review
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Reply from weunblockdrains.com

Thanks so much for sharing your experience with us. Happy to be of help.

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