Love the two-tier pricing option (one of which is FREE!) which makes it easier for a Micro Business like ours to use this booking platform. The team behind it all is super helpful. Great Flexibilit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
WeTravel is an all-in-one, cloud-based booking and payment platform designed for multi-day group travel businesses, tour operators, and travel advisors. It simplifies operations by offering tools for itinerary building, instant payment processing, and participant management, helping to reduce booking fees and streamline operations for over 8,000 travel companies.
101 Mission Street Ste 1115, 94105, San Francisco, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had the pleasure of receiving a comprehensive explanation of how "We Travel" operates from Soumaya Bellal, and I must say, it was exceptionally helpful. Soumaya's expertise and clear communication made the intricate workings of the company easily understandable. She patiently walked me through the platform works, elucidating each feature with clarity and precision. What struck me most was her ability to tailor the explanation to my level of understanding, ensuring that I grasped even the most complex concepts.
Thanks to her guidance, I now feel well-informed and confident in utilizing "We Travel" for all my future travel needs. I highly recommend seeking out Soumaya's expertise if you're looking to unlock the full potential of this remarkable company.

Reply from WeTravel
We've been working with We Travel for several years now. The online booking and payment options have made our booking process so much easier. Is it perfect? No system is, but what I love is how responsive everyone at We Travel is to my questions and requests. They listen to their clients, and are always rolling out improvements. It's only gotten better over the years, and I'm looking forward to an even better user experience going forward. Brandon has been my contact there since we started using We Travel, and he checks in regularly to get my feedback and keep me aware of updates.

Reply from WeTravel
WeTravel is incredibly easy to use and the company's support team is very hands-on and responsive. They are also serious about innovation and always improving the product based on our, the clients' collective feedback. That means all enhancements are what we need. We have used WeTravel to automate our processes and grow exponentially.

Reply from WeTravel
Being able to serve our customers, make a safe sale and have support when we have the most doubts is fundamental and this is being fantastic with Wetravel.

Reply from WeTravel
WeTravel made organizing a trip to Tanzania smooth and easy. Collecting payments, organizing the trip, and keeping everyone updated on the itinerary was simple. Highly recommend!!!

Reply from WeTravel
Anders and wetravel have been a huge help to us! They provide awesome functionality for the backend of organizing trips. We travel has helped us streamline our process, and taken quite a burden off our shoulders.

Reply from WeTravel
I’ve had a good experience working with wetravel so far (free version), what I appreciate most is having a designated customer manager for any issues or needs that arise. Thanks Anders for always being helpful and readily available ❤️🙏🏽.

Reply from WeTravel
Do not use this company. Waiting over 6 weeks now for a refund and they continuously ignore questions about it.
Below response is another reason not to use this company - they take absolutely no responsibility.

Reply from WeTravel
Really more easy since i use Wetravel, very simple very efficient and Carolina made herself available and very efficient for installation and help with use. Thank you

Reply from WeTravel
Great service from We Travel! Bruno Guerra was always very helpful in explaining how the platform works. Thanks to everyone involved for making this possible.

Reply from WeTravel
The executive Pedro was very attentive and concerned during the account creation process. However, a potential improvement would be to offer the platform and communication in other languages, such as Portuguese and Spanish.

Reply from WeTravel
We have worked with other payment platforms and chose WeTravel because it allows us to have customer tracking, and we have loved it. Additionally, we can offer additional services, and it is very easy for our clients. Our advisor, Carolina, is amazing; she answers our questions almost immediately. The commission rates are higher than other platforms, and some clients have expressed this, but otherwise, it is a very good option for tour operators.

Reply from WeTravel
The platform is super user-friendly. Javier's guidance enhances the experience, ensuring smooth interaction. With Javier's support, using the platform is both effortless and enjoyable. Overall, I recommend We Travel for its ease of use and excellent customer service.

Reply from WeTravel
Great support and attention of the staff! Always there to help. Make All the operation easier.

Reply from WeTravel
From beginning to the end of the process Javier was amazing, great communication , information delivery , timely responses and incredibly friendly costumer service. He allowed me to fact check him and investigate without giving me any problems and always had the answers to all of my questions.

Reply from WeTravel

Reply from WeTravel
WeTravel serves our company's needs by providing us with an all-in-one system to manage customer bookings and collect payments by credit card or ACH transfer. The WeTravel customer interface is intuitive which minimizes calls from clients with questions. Our staff was able to adapt to the WT system after just one training session and a minimal amount of additional training internally. Brandon Hartman, our account manager at WeTravel, is extremely helpful and a great resource whenever we have questions.

Reply from WeTravel
Always is a great experience to work with Javier, he is a very professional doing his job and never I felt that he doesnt want to help, he always is there if you have any question or opinion, he will help you to figure out. Great and hard worker man

Reply from WeTravel
Travel to Grow is a small tour oparator. Using wetravel helps us to professionalize our payments and booking management. Wetravel is easy to use - espacially with Mattia`s great costumer support. Thank you!
We are looking forward to using wetravel for our upcoming group trips.

Reply from WeTravel
Was amazing. Pedro is a great professional! We are using now We Travel because Pedro show us how practice and safety is that company.

Reply from WeTravel
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.