Great experience with Wetracked everytime! Besides the tracking which is great the support is amazing. Marvin helped me very quickly today and resolved the issue I had. The same goes for his other col... See more
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See what reviewers are saying
Really impressed with the team at We Tracked. I’ve worked with a lot of platforms over the years, and this is one of the few companies that genuinely seems to care about its customers. They wen... See more
Wetracked has been a solid upgrade for my tracking setup. Setup was quick, attribution feels accurate, and it’s been reliable even on busy days. A few small UX improvements would make it perfect, but... See more
WeTracked has been exceptional to use, Facebook used to only track around 60% of my conversions, but it now tracks 98%. This is great not only for decision making, but I'm confident that in turn; the... See more
Company details
Written by the company
Optimizing ads and tracking data from Shopify events for accurate reports on Facebook, Google, Pinterest, X, Snapchat, and TikTok. Your customers purchased, we tracked.
Contact info
30 N Gould St Ste R, 82801, Sheridan, United States
- +1 (270) 813-2414
- contact@wetracked.io
- wetracked.io
4.8
Excellent
990 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 48 hours
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People also looked at
We tracked was great for tracking
We tracked was great for tracking exactly which ads are getting the sales so which ads to scale
18 March 2026
Unprompted review
5 stars
Really impressed with the team at We Tracked. I’ve worked with a lot of platforms over the years, and this is one of the few companies that genuinely seems to care about its customers.
They went above and beyond helping me work through a fairly complex tracking issue. They were thorough, diligent, supportive, and highly competent from start to finish. They took the time to properly understand the issue, communicate clearly, and make sure everything was set up and working as it should.
The platform itself is performing really well, and the quality of the technical support gave me a lot of confidence in using it.
Excellent experience overall.
18 March 2026
Unprompted review
Great customer service and very fast
Great customer service and very fast! They are also very willing to help and puts their customers on number 1. Furthermore the pixel tracking is very reliable and they track data perfectly!
13 March 2026
Unprompted review
Great service
Great service. Jonash helped me set up my store when i had troubles. Just truly exceptional service. Im really happy with the service i got, thank you!
4 March 2026
Unprompted review
Probably the worst software ever
Probably the worst software ever. I asked their team to help configure it properly. Result, a 95% drop in sales and they didn't help to fix it. Lost thousands in the process due to their incompetence.
5 January 2026
Unprompted review
Reply from wetracked.io
Hey Weacol Beguin,
We’re truly sorry to read this. A 95% drop in sales is incredibly serious, and we completely understand how stressful and upsetting that must have been for you.
Losing revenue like that is not something any business can take lightly, and we never want anyone to feel that our involvement caused harm instead of improvement.
First and foremost, we want to say that this is never the experience we aim to deliver. When the client asks for help configuring their setup, our responsibility is to support them properly and ensure everything is working as intended. If that didn’t happen here, we sincerely apologize.
We’ve reached out to you directly because we genuinely want to investigate this thoroughly. Sales drops of that magnitude are highly unusual, and we would really appreciate the opportunity to review your full setup together, both on our side and inside your ad account, to understand exactly what happened.
If you’re open to it, we’d like to offer you a dedicated call with our Solutions Team to:
-Audit your current configuration
-Check pixel activity and event flow
-Review what changes were made
-Identify what may have caused the performance impact
-Help restore everything properly
Of course, we completely understand if you’re hesitant after this experience. But if you’re willing to give us the chance, we would truly like to make this right and fix everything together with you.
Please feel free to reply directly to the email we’ve sent you, and we’ll prioritize this immediately.
Again, we’re sincerely sorry for the impact this has had on your business. We genuinely hope we can turn this around for you.
With respect,
The wetracked.io Team
An app that tracks extremely well
An app that tracks extremely well, with very responsive customer support, clear dashboards, and reliable real-time data.
31 January 2026
Unprompted review
service is insane
service is insane . click the chat button someones there in under a minute, their patience is insane aswell. the tracking is fine but the service is what makes this wonderfull!
10 January 2026
Unprompted review
Good and usefull!
11 December 2025
Unprompted review
Always tracks good very reliable and…
Always tracks good very reliable and fast customer support always available
19 December 2025
Unprompted review
I would definitely recommend Wetracked
I would definitely recommend Wetracked, I have tried it out for a few months now, and I can 100% say the service is great. Also, whenever I had any questions, their customer service team always got back to me and took the time to resolve my issue and answer my questions. 100% recommend.
17 December 2025
Unprompted review
I really love how every transaction is…
I really love how every transaction is tracked and visible in meta
12 December 2025
Unprompted review
Very reliable service
Their service works perfect and I don't have any problems. For any question I can contact their support and the reply very fast.
1 October 2025
Unprompted review
we used it for our meta ads ,
we used it for our meta ads ,, it is easy to use and good support team they answer fast !! keep it up ;)
1 November 2025
Unprompted review
data it's ok
13 November 2025
Unprompted review
Solid upgrade for data tracking
Wetracked has been a solid upgrade for my tracking setup. Setup was quick, attribution feels accurate, and it’s been reliable even on busy days. A few small UX improvements would make it perfect, but overall it’s definitely worth using.
28 November 2025
Unprompted review
I can recommend WeTracked for everyone using Meta ads
I’m very satisfied with WeTracked and how seamlessly it works with Meta’s tracking.
The setup was quick, the interface is clean, and the insights I’m getting are more accurate than before. it tracks over 90% of all orders.
It updates in real time, and I feel more in control of stats.
I highly recommend it for evryone that want to track more accurate on Meta!
27 November 2025
Unprompted review
Great tool to track your meta ads datasack your meta ads…
Great tool to track your meta ads datas. Customer service is very professional and experienced. They always help you out to find a solution and solve problems!
26 November 2025
Unprompted review
Works really good!
24 November 2025
Unprompted review
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