Heatons (Leeds) Ltd Reviews 

2,423
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Firstly, my Alys slippers are delightful! Cosy, easy to slip on, lovely dense sheepskin lining. Secondly, they came super fast, and in very sensible packaging, and I had a nice follow-up email from... See more

Company replied

Rated 5 out of 5 stars

I purchased slippers as a Christmas present for my partner. I let him try them on without looking (although I think he peeped) to check size and comfort. He says they are great, really comfortabl... See more

Company replied

Rated 5 out of 5 stars

I have been looking for sheepskin slippers for a while but having extra wide feet have had difficulty. I asked if they did wide fit and recommended the Gwen. Had them a week now and can get my feet... See more

Rated 5 out of 5 stars

I really love these sheepskin cushion covers. They look and feel soft and luxurious on both sides, and are very well made. I have put in 50cm feather cushions so they are robust and supportive. Also l... See more

Company replied

Company details

  1. Sheepskin and Wool Products Supplier
  2. Gift Shop
  3. Home Goods Store
  4. Rug Store
  5. Sheepskin Coat Store
  6. Shoe Store

Written by the company

Heatons, formerly known as Westmorland Sheepskins. The same people, the same product just a better fit of packaging 😊 The natural place to find your perfect pair of sheepskin slippers. Comfort is our stock in trade and warming you up is our superpower. We’ve spent the past 125 years keeping people cosy, naturally. We’re the sultans of snug. We travel the world sourcing sheepskin, the planet’s oldest and ultimate insulator, ensuring our strict ethical and environmental standards are met and our suppliers are treated fairly. Every sheepskin product we make is created to last a lifetime, offering year upon year of woolly, dependable luxury. Better for the planet and better for you. Soul-warming comfort - naturally. We make luxury that lasts generations, using sheepskin so soft and luxurious that you’ll never want to put it down. Our products develop their own character, become part of the fabric of your life, memories attach to them as you reach for them time and again. Indispensable, dependable, that’s our kind of sustainable.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(2,423)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

slippers

I bought a pair of men’s slippers, a week ago one of the best things I have ever worn they are so cozy it’s like having your feet wrapped in elastic blankets thank you Westmorland Sheepskin for making it so easy to buy from yourselves will be buying more for my family

2 November 2024
Unprompted review
Heatons (Leeds) Ltd logo

Reply from Heatons (Leeds) Ltd

Thanks for the fantastic review, Peter! We're thrilled to hear the slippers were just right for you. With the season of giving upon us, it's the perfect time to share the comfort—your family would be in for a real treat! Best Wishes Tim

Rated 5 out of 5 stars

😊👍😊👍

Fast dispatch of these snuggly gloves 😊

22 October 2024
Heatons (Leeds) Ltd logo

Reply from Heatons (Leeds) Ltd

All smiles and thumbs up with the review thanks Annie. Best wishes Tim

Rated 5 out of 5 stars

Appeared to be very customer focused

Easy to navigate website and ordering process with excellent level of ongoing notification regards delivery. Appeared to be very customer focused and used a reliable delivery system.

22 October 2024
Heatons (Leeds) Ltd logo

Reply from Heatons (Leeds) Ltd

Diolch for your review! Glad to hear you found the website easy to use and appreciated the delivery updates. We always aim to keep things straightforward, reliable and 100% customer focused. Selling once is easy but we would like people to remember us and come back again. Best Wishes Tim

Rated 5 out of 5 stars

Fabulous hot water bottle cover

Fabulous hot water bottle cover. I love it

22 October 2024
Heatons (Leeds) Ltd logo

Reply from Heatons (Leeds) Ltd

Thanks for the review - they are fab arent they and they make great stocking fillers :-) best wishes Tim

Rated 5 out of 5 stars

I bought over the phone from a super…

I bought over the phone from a super helpful young woman. She was just great.

22 October 2024
Heatons (Leeds) Ltd logo

Reply from Heatons (Leeds) Ltd

Young woman? We cant figure who you are referring to...… But Gemma was made up with the review - She told the team as soon as she saw it! Thanks Susan for the kind words and glad Gem was there to help. Tim

Rated 5 out of 5 stars

Feedback

My order arrived promptly, and was packaged in recyclable material.
The slippers I bought were exactly as described, and are a good fit, warm and comfortable.
Thank you.

22 October 2024
Heatons (Leeds) Ltd logo

Reply from Heatons (Leeds) Ltd

Well Richard, I think we ticked every box with that review! Thanks for leaving it. In a time where it is so easy to leave a negative review if the post is one day late (thankfully we don't get many), it is great people like yourself and many others on our page take time out to leave such fab reviews. It really helps business like us validate what we are doing! Best Wishes Tim

Rated 5 out of 5 stars

Excellent slippers to keep your feet warm.

They are the best slippers I have ever bought. They keep my feet toasty warm. They are very comfortable, with a thick sole. Very well made. would recommend them to anyone.

11 October 2024
Heatons (Leeds) Ltd logo

Reply from Heatons (Leeds) Ltd

Thank you Lesley for the review. its really good to hear they are the best you have bought and please do recommend. Best Wishes Tim

Rated 5 out of 5 stars

Worth every penny

The warmest, most comfortable slippers I’ve ever had. Expensive but worth it.

11 October 2024
Heatons (Leeds) Ltd logo

Reply from Heatons (Leeds) Ltd

Thanks for the review - we like to call that good value.

Rated 5 out of 5 stars

Quality house shoes

I got these for my husband. He says they are the highest quality house shoes he has ever owned, and that they are supremely comfortable. Particularly barefoot.

7 October 2024
Rated 5 out of 5 stars

perfect all round

easy to order, quick to post and kept me informed. But most of all what i ordered was just what i wanted, helped by the understanding on the site of Raynaud's syndrome which i suffer from.

7 October 2024
Rated 5 out of 5 stars

Great quality slippers.

Great quality slippers.
Speedily dispatched.

7 October 2024
Heatons (Leeds) Ltd logo

Reply from Heatons (Leeds) Ltd

Thanks Tersea for the great review. Best wishes Tim

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