West Lane Lending Reviews 37

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

West Lane Lending was absolutely wonderful to work with during my home buying process. Lane McLeod worked miracles in a very short time frame! She provided me with excellent customer service and I was... See more

Rated 5 out of 5 stars

As a first-time home buyer, I initially felt intimidated by the lending process, but Lane quickly set me at ease. She explained every aspect of the process and patiently answered my many questions. It... See more

Rated 5 out of 5 stars

Lane and her team made our first time buying experience stress-free and extremely comfortable. They were quick to respond with any questions we had and kept us well informed during the whole process.... See more

Rated 5 out of 5 stars

Working with Lane was great. As a first-time home buyer, she walked me through every step and constantly went out of her way to provide detailed and helpful information whenever I needed it. Also, ver... See more

Company details

  1. Mortgage Broker

Written by the company

Whether you are a first time buyer or a seasoned home owner—the mortgage approval process demands the knowledge and attention to detail of an experienced mortgage professional. My goal is to understand your specific and personal goals—and to deliver a level of service beyond your expectations. Personal NMLS: 1894488 Company NMLS: 2154873 Company License: FL0023654


Contact info

4.8

Excellent

TrustScore 5 out of 5

37 reviews

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Rated 5 out of 5 stars

A review from a realtor! 5 stars!

As a realtor I can confidently say that I can send Lane any client and I know they’re in amazing hands. She is SO personable, communicative, fast responding, and all around an amazing human who will put as much into her clients as I do. It’s very important to me to make sure my clients have the best experience throughout the entire process and I know the lending portion will be a breeze with Lane. I highly recommend her to anybody!

23 August 2023
Unprompted review
Rated 5 out of 5 stars

amazing!!!

Thank you so much! Lane has been so amazing to work with this entire process. Anytime I needed something she was always responsive and there to answer any questions I had! Between breaking down the the cost of the down payment and closing cost before every house we looked at and leading up to closing day shes been amazing. She helped ease the process as I was overwhelmed as a first time homebuyer. I would recommend Lane to anyone I know buying a house. And the gift at closing was the cherry on top. It was extremely thoughtful and special, I am in love. (I almost cried at the closing but I was a little overwhelmed…😂) Thank you so much for everything 🤍

20 August 2023
Unprompted review
Rated 5 out of 5 stars

Efficient and thorough experience

I wish all of my experiences were as enjoyable and efficient as my interaction with Lane.

Being a small business owner can be challenging and difficult to find lenders that want to work with you because of the sophistication of the deals, but Lane just makes it work!

I would recommend anyone that is looking for mortgage financing to utilize West Lane Lending.

She is truly the best!

26 May 2023
Unprompted review
Rated 5 out of 5 stars

Thank you, Lane!

When my husband and I decided to brave the insanity of the seller’s market and high interest rates, we felt really overwhelmed and clueless. Lane quickly helped us feel at ease with her knowledge, mirrored urgency and reliable communication. Lane was amazing & searched to get an interest rate significantly lower than ones other lenders had offered us! Working with Lane, allowed us to close on our home within 2 weeks of our accepted offer. We are confident that any refinancing or future referrals will be directed to West Lane Lending!

10 May 2023
Unprompted review
Rated 5 out of 5 stars

Lane is one of the most incredible lenders there is!!!

Lane is one of the most incredible Lenders! From the very beginning when we were introduced to the moment we closed she was attentive, responsive, knowledgeable, prompt, informative, and straight forward with all communication. She goes above and beyond for her clients to make sure that they are comfortable and completely informed throughout the entire process. She did not let any questions go unanswered. Lane provided us with the perfect home buying experience. I would recommend her to anyone who is looking for a lender. We will 100% be repeat clients of hers.

8 May 2023
Unprompted review
Rated 5 out of 5 stars

Self-Employed Mortgage Approval a Breeze with Lane

As a self-employed person, I was really concerned about my ability to get a mortgage.

In fact, I’d talk to many mortgage brokers in the past who made me feel like a total nuisance, because my loan would be harder to close.

That all changed when I met Lane.

She immediately put me at ease and we put together a plan to get my new home.

Lane was extremely thorough in helping me collect documentation, she was there for me on nights and weekends when I had questions and, was always happy to help explain the process and things I didn’t understand.

I never felt any question was too silly to ask, and she was unbelievably patient, discreet and the utmost professional throughout.

The proof is in the pudding - Lane got me clear to close within a week of submitting documentation! ONE WEEK. Incredible.

Lane also did what most brokers won’t do - she locked in my mortgage rate for 30 days and then checked rates again when I found a home to get me a better rate. As I came to learn, most brokers won’t do that be causing it’s more work for them.

This landed me with a great interest rate on my mortgage. In fact, when I went to the closing, the title company marveled at how I got such a good rate - all I can say is it came down to Lane’s white glove service.

I cannot recommend Lane highly enough. She truly is the gold standard for mortgage brokers. From her white glove service to incredible expertise, I am thrilled to have had the experience working with her. She truly made home buying a breeze.

17 September 2022
Unprompted review
Rated 5 out of 5 stars

Lane was simply amazing

Lane was simply amazing. Throughout the entire process she was responsive, knowledgeable and incredibly attentive to detail. She expertly guided us through a major hiccup with the seller, and thanks to her hard work she was able to reconfigure the loan to save the deal and bring us home to our dream house. Thank you Lane!!

19 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service Makes All The Difference

We recently purchased a house that was FSBO and West Lane not only helped up secure a mortgage with a very competitive interest rate, but was there to answer questions and help us with tasks typically reserved for an experienced real estate agent. I'm hoping this will be our final home purchase but if not I will not hesitate to call West Lane first next time.

2 June 2022
Unprompted review
Rated 5 out of 5 stars

First Time Home Buyer

Lane made my first-time home buying experience seamless with her knowledge of the lending process and responsiveness to questions. Lane's energy and positivity are an added bonus on top of her ability to facilitate a smooth loan process. I would recommend Lane to anyone whether you're a first time buyer or a veteran of the real estate purchase looking for someone to help make the process simpler.

31 March 2022
Unprompted review
Rated 5 out of 5 stars

Lane is fantastic!

Lane was incredibly helpful when my fiancé and I decided to buy our first home. Both of us work in healthcare so home mortgage financing is something beyond both our areas of expertise but Lane made the process incredibly smooth and was always very accessible to our many questions! She's friendly and professional and helped guide us through the process step-by-step with ease. I highly recommend working with Lane from West Lane Lending!

10 March 2022
Unprompted review
Rated 5 out of 5 stars

Our experience working with Lane was…

Our experience working with Lane was outstanding! She was attentive at all times. Quick and detailed in response to questions. I would recommend Lane 100% and will definitely use her for any mortgage needs in the future.

25 January 2022
Unprompted review
West Lane Lending logo

Reply from West Lane Lending

Thank you, Nate! I appreciate this so much!

Rated 5 out of 5 stars

Lane was extremely detailed and…

Lane was extremely detailed and attentive in the process of refinancing our home from start to finish. We felt confident that she had our best interest in mind at all times. Thank you Lane for being there for us. We will surely look to you with all of our mortgage needs in the future.

25 January 2022
Unprompted review
West Lane Lending logo

Reply from West Lane Lending

This is such incredible feedback, Julie! Thank you so much!

Rated 5 out of 5 stars

We will be using West Lane every time!

I will never go anywhere else for a mortgage, need I say more? Lane was incredible with communication, follow-up, and delivery. They use an awesome online application process that was as seamless as could be. Lane was also available for any questions via email, phone, and text.

10 December 2021
Unprompted review
West Lane Lending logo

Reply from West Lane Lending

Thank you so much, Rob! I really appreciate you taking the time to share this and I loved working with you!

Rated 5 out of 5 stars

Lane Lending provided exceptional…

Lane Lending provided exceptional service. My questions were always answered in a timely manner as was any and all documents pertaining to my loan. The process was made quite easy. My communications were professional and curteous. I would highly recommend Lane Lending Services.

6 December 2021
Unprompted review
Rated 5 out of 5 stars

My PREMIER Lender and Lender of choice!

Lane McLeod gets the job done ON time, EVERY time, with a thoroughness and care that I have rarely experienced in 30 years in the Real Estate Business.
This is why I refer West Lane Lending to all my Buyer Clients for their new purchases and past Clients for their re-finances. My PREMIER Lender and Lender of choice!

17 November 2021
Unprompted review
Rated 5 out of 5 stars

The only lender I trust

Lane is the only lender I will ever trust. She is extremely communicative, goes way above and beyond, and always made me feel like a priority. She will fight for you in this wild housing market and it will help you get you the house of your dreams!

16 November 2021
Unprompted review

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