Fantastic
The service and care and attention to detail was exceptional. Car was well prepared in all aspects .
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
'Proud and passionate in helping our customers obtain genuine reliable used cars that represent great value for money, since 1960.'
428 Redditch Road, B38 8NA, Birmingham, United Kingdom
The service and care and attention to detail was exceptional. Car was well prepared in all aspects .
My step father Billy, needed to purchase a second hand car. The responsibility was on me to find a car within budget. My number 1 priority was to deal with a reliable garage so I had no hesitation in visiting West Heath Motors who I have known have been there for many years and a family business. I found a suitable car so took Billy last Saturday, delighted with the car we made the purchase. The car required a few little jobs and would be ready this week. I received a call today to say the vehicle is ready so Billy and I went to collect. The car looked great and Billy drove away delighted to be back on the road and mobile. My experience from start to finish with the garage has been great and I can not thank them enough for ensuring the purchase was smooth. I appreciate the help, support, advise and communication throughout. You have given us excellent service and gone above and beyond to which I’m extremely grateful. I would highly recommending this garage.
Thank you
Mandy

Reply from West Heath Motors Ltd
AVOID for repairs / service at all costs!
£130 for a simple diagnostic and quoting £680 to fit a starter motor when I even told them that was what needed doing as the AA had run a diagnostic.
Every other company I called quoted £350-£400 for the same job. AVOID!!!

Reply from West Heath Motors Ltd
Brilliant Service
We have just purchased a used car from West Heath Motors, in all the experience was the best I have ever received from a motor dealer. Oli, sold us the car, there was no pressure and no rush with the test drive. He also managed to rearrange the delivery date a couple of days early for us, there was no fuss. We thoroughly recommend WHM.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.