While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This company, in terms of business, doing horribly bad. with bad attitude and Horrible manners Im not surprised. You dont see smile on their faces. Upon returing the car I had rented, four people... See more

Rated 5 out of 5 stars

Westgate have been our IT supplier for a few years now, their customer serivce levels are superb. Anything you ask them or task them to do, they will 100% complete. If they are unsure of something the... See more

Company replied

Rated 5 out of 5 stars

Henry has been helping me with a project that’s taking quite some time to complete but we are getting there, nothing seems to be too much trouble which is really good customer service. Have used Westg... See more

Company replied

Rated 1 out of 5 stars

The work done if faultless but the after sales is terrible, as much as i paid the outstanding balance the same day the work was completed i have received emails and now a phone call asking for money.... See more

Company details

  1. Computer Support and Service Company

Information provided by various external sources

At Westgate IT, we specialise in providing IT support to a diverse client portfolio that ranges from very small local businesses to large government agencies and blue chip companies. With the quality of service that we deliver, our team of qualified and experienced engineers are able to help clients plan IT strategies and offer managed and professional resources within Cloud Services and Cyber Security.


Contact info

1.8

Poor

TrustScore 2 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always seem prompt to react

Always seem prompt to react, knowledgeable, friendly and able to sort out any queries quickly

10 March 2020
Unprompted review
Westgate IT logo

Reply from Westgate IT

Hi Heather,

Thank you for providing your review to us at Westgate IT.
Your feedback is greatly appreciated by all our team members :)

Rated 5 out of 5 stars

Excellent service with my issue in…

Excellent service with my issue in accessing my primary system to allow me to do any work being resolved quickly & an additional reminder that my password was due to expire which is welcomed.

I work from home & good IT support is essential for me to work as & when needed.

This is not the first time they have been able to resolved an issue quickly & efficiently.

Well done Westgate IT.

6 March 2020
Unprompted review
Westgate IT logo

Reply from Westgate IT

Hi Michael,

Thank you very much for sharing your feedback with us at Westgate IT.
Your review is greatly appreciated :)

Rated 4 out of 5 stars

Westgate are great

Staff are always friendly and willing to help, always patience no matter what the situation is.

Staff are dedicated to providing a quick response, and can respond very quickly and resolve issue, again dependant on the issue at hand.

Very easy to get along with as they have an office on top floor on building so easy to access whenever I need to.

6 March 2020
Unprompted review
Westgate IT logo

Reply from Westgate IT

Hi Shehzaad,

Thank you very much for providing your feedback, we greatly appreciate it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look