good reductions in end of season sale encouraged me to go for a smaller size potted tree for my porch i looked at previously excellent service easy ordering arrived promptly and well packaged ext... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered glass baubles from this company. They were excellent quality and well packaged avoiding damage during shipping. My order arrived promptly. I have ordered from this company in previous years... See more
Company replied
Excellent delivery service and item arrived well packaged and not damaged. Took the opportunity of the sale to order a new Christmas tree, it’s not been opened yet but I’m sure it will be of excellent... See more
Company replied
Bought the wreath for my staircase, it was a bit fiddly to do on my own but I’m glad I persevered as once it was up it looked absolutely beautiful. Looks a lot more expensive than it is, I had a lot o... See more
Company replied
Company details
Written by the company
At WeRChristmas, our family values and commitment to customer satisfaction guide everything we do. Just like the warmth of a festive gathering, we aim to bring joy, togetherness and a touch of Christmas magic into every home. Our range of Christmas trees, garlands, wreaths, enchanting décor and magical lighting is thoughtfully curated to help you create a truly memorable festive season. Every item is carefully selected and rigorously tested to ensure exceptional quality, lasting value and years of enjoyment. Family is at the heart of our brand, and we bring that same spirit of care into every aspect of our business. We believe in offering products you can trust, crafted to high standards and designed to elevate your Christmas celebrations. Everything we create is made with you in mind, helping you build magical moments with the people who matter most. We also believe in celebrating responsibly. From ethical sourcing to reducing our environmental impact, we’re committed to ensuring a greener Christmas for future generations. From our family to yours, WeRChristmas is here to help you make the most wonderful time of the year truly unforgettable.
Contact info
Marine Drive, PR9 9LY, Southport, United Kingdom
- support@Werchristmas.co.uk
- werchristmas.co.uk
4.4
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
christmas wreath
i bought a huge wreath for my house after being influenced by a lady on Instagram. there was a slight problem with the wreath and after a quick response from an email the issue was resolved.
i Love the wreath, its stunning and the quality is excellent
1 December 2025
Reply from WeRChristmas
Nicola Comiskey,
We're happy to hear that you love the wreath! We are so glad that we could resolve the issue quickly. Thank you for your positive feedback; we appreciate it.
WeRChristmas Team
Great website
Great website. I bought some white baubles. Delivery was quite prompt and the baubles arrived undamaged and looked as good as they did in the online photos. Very pleased.
11 November 2025
Reply from WeRChristmas
Clare,
We're happy to hear that you are pleased with your purchase of the white baubles! We're glad the delivery was prompt and that they arrived undamaged. Thanks for the positive feedback.
WeRChristmas Team
Reply from WeRChristmas
SM,
We're happy to hear that you find the tree beautiful and a great value. Thank you for your positive feedback; we appreciate it.
WeRChristmas Team
Fantastic service my order arrived very…
Fantastic service my order arrived very quickly and in perfect condition.
My trees where perfect and lots of people thought the trees where real, just so pleased and I highly recommend Werchristmas!!
19 December 2025
Reply from WeRChristmas
Joanne Johnstone,
We're happy to hear that you received your order quickly and in excellent condition! It's great to know that you were so pleased with your trees and highly recommend our company.
WeRChristmas Team
Excellent website makes ordering super…
Excellent website makes ordering super easy. We ordered a Christmas tree. It was very easy to put together and looked fantastic. Would totally recommend
20 December 2025
Reply from WeRChristmas
Trish M,
We're happy to hear that our website made ordering simple and that you found the Christmas tree easy to assemble and beautiful. Thank you for your recommendation!
WeRChristmas Team
Great quality item received on time
Great quality item received on time. Delighted to have this before Christmas. It definitely lifted my decorations.
11 December 2025
Reply from WeRChristmas
Maria,
We're happy to hear that you received a great quality item on time! It's wonderful to know that it enhanced your Christmas decorations. Thanks for your feedback.
WeRChristmas Team
Great customer service
Great customer service. The team was helpful, responsive, and easy to deal with. A very smooth experience overall.
1 December 2025
Reply from WeRChristmas
Wendy,
We're happy to hear that our team provided helpful and responsive service, making your experience smooth. Thank you for your positive feedback!
WeRChristmas Team
Just an excellent all round experience
Just an excellent all round experience. Pricing, delivery and quality website. Will certainly use again and recommend to others.
10 November 2025
Reply from WeRChristmas
Mr k hughes,
We're happy to hear you found our pricing, delivery, and website quality excellent! We appreciate your recommendation and look forward to serving you again.
WeRChristmas Team
Reply from WeRChristmas
Janet Clarke,
We're happy you found our product and price great during the sale. Thank you for your positive feedback; we appreciate it!
WeRChristmas Team
Reply from WeRChristmas
Angela Guest,
We appreciate your feedback. We look forward to assisting you for Christmas 2026
WeRChristmas Team
Beautiful large baubles for my…
Beautiful large baubles for my Christmas crafting
Happy Customer
14 November 2025
Reply from WeRChristmas
Lynn Gray,
We're happy our large baubles are beautiful and perfect for your Christmas crafting! Thank you for your positive feedback; we appreciate it.
WeRChristmas Team
Very good brand
Have been using this brand for a few years now and have to say , it's 5 stars all the way and will be using them this year. Prices very good and you get something new every year.
5 December 2025
Reply from WeRChristmas
Walter smith ,
We're happy to hear that you've had consistently positive experiences with our brand over the years! Thank you for your continued support and for appreciating our prices and new offerings each year.
WeRChristmas Team
I ordered a large stand alone Santa
I ordered a large stand alone Santa, quality was excellent and importantly was packaged extremely well which ensured the item arrived in good condition and timely. I appreciated the speediness of the delivery especially given the time of year.
6 December 2025
Reply from WeRChristmas
Carole Thain,
We're happy to hear that you received your Santa in excellent condition and that you appreciated the packaging and speedy delivery! Thank you for your positive feedback; we value it greatly.
WeRChristmas Team
Excellent Service & Quality
I ordered glass baubles from this company. They were excellent quality and well packaged avoiding damage during shipping. My order arrived promptly. I have ordered from this company in previous years and their service is still excellent. Sale items are excellent value for money. Definitely recommend.
6 January 2026
Reply from WeRChristmas
Chris C,
We're happy to hear that you were pleased with the quality and packaging of your glass baubles. It's great to know your order arrived promptly and that you find our sale items excellent. Thank you for your continued support and recommendation!
WeRChristmas Team
Tree looks amazing, so beautiful
Decided to order a new tree and we were really pleased with the one we chose. Do real looking. From ordering to delivery WerChristmas were brilliant. Great site to use and the tree is lovely quality. 5 star plus!
12 December 2025
Reply from WeRChristmas
Grace Hunter,
We're so pleased you're happy with your new tree! It's great to hear that you found our site easy to use and that you love the quality. Thanks for your wonderful feedback!
WeRChristmas Team
Lovely Christmas garland
Lovely Christmas garland, put it on our the banister, our stairs look smashing! Also good quality,
8 December 2025
Reply from WeRChristmas
Katty Michie,
We're so happy to hear that our Christmas garland added a special touch to your stairs! Thank you for letting us know about the quality and your smashing experience.
WeRChristmas Team
We were very disappointed with the size…
We were very disappointed with the size of the trees, we bought a seven foot and an eight foot, very poor quality.
16 January 2026
Reply from WeRChristmas
paula mcfadden,
We regret that the trees' quality and size did not meet your expectations. We appreciate your feedback and will review our tree selection process.
WeRChristmas Team
Really good quality good value giant…
Really good quality good value giant baubles outdoor tree looked brilliant
11 February 2026
Reply from WeRChristmas
GIBBONS,
We're happy to hear that our giant baubles were good quality and value, making your outdoor tree look brilliant. Thank you for your positive feedback.
WeRChristmas Team
Tree light failure
What an absolute shame
Tree unpacked and ready to decorate but on turning the lights on it failed miserably
2 days before Xmas beautiful Xmas prelit tree
Plugged it in and nothing.........
Couldn't change light setting or initially get them on. Had to change adapter to get the lights on then only fast flashing program would work after trying All ways to adjust controls
So so sad we were too late to send back after decorated and no lights to enjoy our Xmas
Can't request a refund cos we tried to get lights working but no alteration helped absolutely GUTTED
Few enquires actually confirmed other people bought tree with fixed lights and had to change transformer and had problems with the lights controls
Now we have a beautiful tree but no lights to use
S. Wales
22 December 2025
Reply from WeRChristmas
Michelle,
We're very sorry to hear about the lighting issues you experienced with your tree, especially so close to Christmas. We appreciate you bringing this to our attention. We'll look into the concerns you and others have raised about the lights and controls. Thank you for your feedback.
WeRChristmas Team
Reply from WeRChristmas
CUSTOMER MR GAMER,
We're happy to hear that you were satisfied with the product, price, and delivery time. Thank you for your positive feedback!
WeRChristmas Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.