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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's efficiency, helpfulness, and professional demeanor. People frequently mention the quick response times and the staff's ability to provide effective solutions, often resolving issues promptly. Reviewers are particularly impressed with the prompt and knowledgeable assistance received, with many noting the speed and ease of their interactions. The support team is often described as responsive, patient, and courteous, making the overall experience very positive for consumers.

What people talk about most

Customer service

Reviewers express great satisfaction with customer service. Many customers highlight the support team's... See more

Response time

Clients share positive opinions on response time, consistently praising the support team's quickness and... See more

Staff

People report positive experiences with staff, consistently praising their responsiveness, helpfulness, and... See more

Service

Consumers find service to be positive. Many reviewers highlight the excellent support experience, noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whoever runs this company does a fantastic job! Every time I've reached out for answers to my questions, they have responded within a day. And they are very knowledgeable with answers and instructions... See more

Rated 5 out of 5 stars

I purchased a plugin with a lifetime license (seemingly just as they transitioned their business model to a subscription based model). I was pleasantly surprised that they are very quick to reply,... See more

Rated 5 out of 5 stars

Good service and reasonable response time. We worked hand in hand with a developer to optimize a plugin for our purposes.

Rated 5 out of 5 stars

Support responds quickly and provides good steps to follow to resolve the issue. Haven't had any complaints about their product support since adding the plugin to our site.


Company details

  1. Software Company

Written by the company

Delivering world-class, ready-to-use WordPress plugins that empower your website to perform at its best.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I got a question about the icons they…

I got a question about the icons they use in the Infowindow. I noticed there wasn't anything regarding this in the documentation, so I reached out to support. They helped me right away and even gave me a full list of all the icons. Very good help and support

9 April 2026
Unprompted review
Rated 2 out of 5 stars

NOT a Responsive Map plugin

I bought WP Maps Pro expecting it to be fully responsive, but it relies on fixed height settings for desktop, tablet, and mobile rather than adapting naturally to the viewport or container.

That may be acceptable for simple use cases, but it breaks down in modern responsive layouts, especially when the map is placed beside another element in a column and needs to match height dynamically.

For a premium plugin, this feels outdated. If you only need fixed device-based heights, it may work for you. But if you expect truly responsive behavior, this plugin is disappointing.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Reliable plugin with outstanding support

Have been using this plugin for a number of years now for the purposes of checking suitable delivery addresses. The plugin has always been consistently reliable.

I have only had one instance of needing support and the support provided was timely, knowledgeable and extremely helpful. I have been most impressed with the support provided.

This is a plugin that I would highly recommend

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Support... Even Better Map Plugin!

Ashok has been FANTASTIC with his support of the WP Maps Pro plugin. They have answered all my questions, helped with getting my map sorted out, in a pretty complex setup. I'll use this map for complex situations all the time! I appreciate their support and the pricing is easy to pay and have had no issues thus far!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Whoever runs this company does a…

Whoever runs this company does a fantastic job! Every time I've reached out for answers to my questions, they have responded within a day. And they are very knowledgeable with answers and instructions. I appreciate all their help.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

100% Professional & Reliable

We had been in touch with Weplugins to customize and fix their plugin that we use on our site, and they have been very professional and fully committed in their timely delivery of solutions as promised. Truly reliable developers!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

I would like to express my great…

I would like to express my great satisfaction with the quality of the customer support provided. The team demonstrated a high level of professionalism, expertise and courtesy in every interaction. I received timely and useful answers to all my inquiries, and every request was resolved to mutual satisfaction. I have no complaints - only praise.

24 February 2026
Unprompted review

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