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See what reviewers are saying

Rated 5 out of 5 stars

Nice design Easy to fix Easy to introduce in every kind of interior Original material Make a very positive impression on our visitors

Rated 1 out of 5 stars

The product is good but the person who received the present receive one month after the delivery a bill to pay additionnal fees for transportation too! What a shame not to have included in the initia... See more

Company replied

Rated 3 out of 5 stars

I did finally receive shipment of the item ordered, on January 21 ( 4 months after placing the order ) and Welter assumed full responsibility for all the costs involved. Unfortunately, delivery was de... See more

Company replied

Rated 5 out of 5 stars

The company communicated every step of the way with the order, and where it was in shipping. I received daily texts from the shipping company on the packages transit. It came in a very timely manner.... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

As Welter Atelier, established in 2017 as the common dream of its founders, we continue to work with our first-day excitement and determination to provide you good service at different points of the design process. Our adventure, which we started as a collective production and design company, continues to develop with the emergence of our services with different qualities every day. As Welter Atelier team today, we are proud of delivering the designs that our users can choose or direct to us with confidence. At the point where the craft meets with current production techniques, we are at your service with our accessibility and expert staff by actively bringing you together with design if you wish. Come on, you make your living spaces more enjoyable through us !!! Welter Atelier Team


Contact info

3.9

Great

TrustScore 4 out of 5

61 reviews

5-star
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3-star
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1-star

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice design

Nice design
Easy to fix
Easy to introduce in every kind of interior
Original material
Make a very positive impression on our visitors

7 December 2023
Rated 1 out of 5 stars

Additional shipment fee

After delivery, I received an invoice from UPS requesting to pay an additional delivery fee because shipment was made from Turkey :-(((

5 July 2023
Welteratelier logo

Reply from Welteratelier

Hello Lahcen,

Some of our customers may face this problem. If you send an e mail to hello@welteratelier.co, we will solve the problem, we will refund that amount of money :)

Rated 1 out of 5 stars

damaged product

28 February 2023
Welteratelier logo

Reply from Welteratelier

Hello Jordan,

Can you send us a e-mail order number and product photo please. We will send new product or make refund.

hello@welteratelier.co

Rated 5 out of 5 stars

Love my order and love the packaging

Love my order and love the packaging. The seedlings were a cute touch. My only complaint was that one of the hooks was mounted on the wrong side and I had a hard time unscrewing and re mounting. The paint underneath chipped as well.

15 August 2022
Rated 1 out of 5 stars

The product is good but the person who…

The product is good but the person who received the present receive one month after the delivery a bill to pay additionnal fees for transportation too!
What a shame not to have included in the initial price!!!!

19 July 2022
Welteratelier logo

Reply from Welteratelier

Hello Amandine,

Could you send an e-mail to hello@welteratelier.co regarding the subject? As soon as you report your order number and problem, your extra payment will be refunded instantly. We apologize for encountering such a situation.

Rated 5 out of 5 stars

Revision of my first review

I was very pleased with the goods from Welter atelier. I had to pay customer-(4€) and administration costs (8€) to UPS. After complaining about this, Welteratelier refunded the costs. Thank you!

12 January 2022
Unprompted review
Rated 4 out of 5 stars

Great buy

Great buy! The metal decorations I bought are very original and look great on the wall. Great professionalism of the company: they even reimbursed me for the customs fees.

12 January 2022

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