Welly Warehouse Reviews 

5,447
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 907 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extensive product range, offering a wide variety of styles and sizes, alongside the excellent quality of the wellington boots. Many people highlight the fast and efficient delivery service, often receiving their items sooner than anticipated and well-packaged. Reviewers also appreciate the competitive pricing, finding products cheaper than elsewhere, and commend the overall excellent service provided, making their purchasing experience smooth and reliable. Consumers frequently mention the ease of the ordering process and the accuracy of product descriptions, which helps ensure a perfect fit. People are often impressed by the comfort and durability of the wellies, suitable for various activities and conditions.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality, fit, and comfort... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and efficient delivery... See more

Price

Consumers find price to be positive, with many reviewers highlighting good and competitive prices, often... See more

Quality

Clients share positive opinions on quality, with many reviewers praising products as being better than... See more

Service

Users describe positive interactions with service, highlighting its efficiency, speed, and reliability.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An easy to use website, with lots of choice. I picked a pair of boots with a discounted price, so an added bonus. The delivery service was quick with notifications for every step. An excellent exam... See more

Company replied

Rated 5 out of 5 stars

Within ordering my wellies I had them in 3 days .. had previously ordered from house of Fraser which were £30 more then evri list them after 3 weeks I got my money back from credit card company .. wen... See more

Company replied

Rated 5 out of 5 stars

Excellent service and communication. The website is easy to use and a fantastic selection of products. Delivered well packaged and true to fit. Will now be our first stop for wellington boots. Parcel... See more

Company replied

Rated 5 out of 5 stars

This is the first time I have purchased from this company and I would have no issues using again. A family member used them previously and they were impressed with the customer service when they phon... See more

Company replied


Company details

  1. Boot Store
  2. Activewear Store
  3. Outdoor Clothing and Equipment Shop
  4. Outerwear Store
  5. Shoe Store

About Welly Warehouse

Written by the company

SHOP NOW

Welly Warehouse is widely recognised as the UK's leading online retailer of wellington boots for men, women and children, with over 15 years of experience selling online.

With a vast range of styles and prices to choose from, including offerings from all the top wellington boot brands, here you can be sure you will always find what you're looking for and at the best prices on the market.

Trusted UK Wellington Boot Specialists

Written by the company

Stay Dry. Stay Comfortable. Stay Outdoors.
Welly Warehouse is a UK specialist retailer of high-quality wellington boots and waterproof footwear for men, women, and children. We offer trusted brands at competitive prices, with fast UK delivery and easy returns. Whether for work, outdoor adventures, festivals, or everyday wear, we provide durable footwear designed for British weather and backed by reliable customer service.

Customer Guarentee You Can Rely On

Shop With Confidence Every Time

Shop With Confidence Every Time
At Welly Warehouse, we stand behind every purchase with customer-first guarantees designed to give you complete peace of mind. We offer fast and reliable UK delivery, easy and hassle-free returns, and secure checkout on every order. All products are carefully selected for quality and durability, ensuring you receive trusted footwear built to last. Our support team is also here to help with sizing, orders, and aftercare whenever you need us.

Contact info

Promotion box for Welly Warehouse

Summer 2026 Festival Collection

Festival wellies made for mud, rain and long days outdoors.

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(5,447)

892 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience

Not the first time I have bought from them. I have always had no problems very good price and quick delivery.

4 June 2026
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Reply from Welly Warehouse

Thank you for your continued support and for taking the time to leave a review. We're delighted to hear that you've had another positive experience with us. It's great to know that our pricing and delivery service continue to meet your expectations. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Trust in us

Great service fast delivery amazing customer service

4 June 2026
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Reply from Welly Warehouse

Thank you for your kind review! We're thrilled to hear that you were pleased with our service, fast delivery, and customer support. Providing a great experience for our customers is always our top priority. We truly appreciate your feedback and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy and fast delivery

Easy and fast delivery

3 June 2026
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Reply from Welly Warehouse

Thank you for your review! We're delighted to hear that you found the ordering process easy and that your delivery arrived quickly. We appreciate your support and look forward to serving you again in the future.

Rated 3 out of 5 stars

My Hunters are lovely but the sizing…

My Hunters are lovely but the sizing chart is WAY out. After sending TWO pairs back I finally get a pair that fit in a size 6 (the chart says im a size 4). Shame I had to pay in full each time rather than do an exchange but got there in the end.

29 January 2026
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Reply from Welly Warehouse

Thank you for your feedback. We are sorry to hear that the sizing was not suitable for you.

We would like to note that we do not usually receive complaints regarding the sizing of Hunter boots, and they are generally considered to fit true to size. We typically advise customers to order their normal shoe size when purchasing this style.

We appreciate you taking the time to share your experience, as customer feedback is always valuable and helps other shoppers make informed decisions.

Rated 5 out of 5 stars

The delivery was so fast

The delivery was so fast, and my grandson loved his boots price was good also , will order from the Company again

2 June 2026
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Reply from Welly Warehouse

Thank you so much for the lovely review. We are so pleased that your grandson loved his new boots. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - I accidentally put wrong house number for delivery so I emailed customer service who happily updated this for me promptly before wellies were dispatched. I ordered on Sunday, they responded Monday morning and sent out the wellies the same day, I received them Tuesday so I was very happy these arrived in time for my daughter who wanted them for Gottwood festival on Thursday! Overall, this company is superb, provides excellent unbeatable value, fast delivery and looks after their customers. I will definitely be returning!

8 June 2026
Unprompted review
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Reply from Welly Warehouse

Thank you so much for your wonderful review!

We’re really glad you got in touch in time and that we were able to update the address and get the wellies out to you so quickly. It’s great to hear they arrived in time – we hope your daughter had an amazing time at the festival!

Your kind words about our service, value and delivery truly mean a lot to our team. We work hard to make sure every customer has a smooth experience, so it’s lovely to know we hit the mark.

We can’t wait to welcome you back again soon! 😊

Rated 5 out of 5 stars

excellent service and next day postage…

excellent service and next day postage will recommend to others

26 May 2026
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Reply from Welly Warehouse

Thank you for your great feedback - we really appreciate it.

We’re delighted you were pleased with the service and next-day delivery. Your recommendation means a lot to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Quick delivery and easy to use

Really quick delivery. Also needed to return a pair of boots, and was dealt with quickly and got a fast refund.
Great value and would definitely use again.

14 January 2026
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Reply from Welly Warehouse

Thank you so much for your lovely review!

We’re really pleased to hear that your order arrived quickly and that the return process for the boots was handled smoothly. Making deliveries fast and returns hassle-free is exactly what we aim for, so it’s great to know we got it right for you.

We truly appreciate your support and look forward to serving you again soon! 😊

Rated 5 out of 5 stars

Order received quickly.would recommend…

Order received quickly.would recommend to others.

17 May 2026
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Reply from Welly Warehouse

Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.

Rated 5 out of 5 stars

Good web site with what I wanted.

Good web site with what I was looking for easy to find. Delivery was quick and the package was well made up.
Wellies as described and hopefully will be ideal for winter use.

23 May 2026
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Reply from Welly Warehouse

Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.

Rated 5 out of 5 stars

Good customer service

Good customer service and a good product. The price was quite good.

22 May 2026
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Reply from Welly Warehouse

Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.

Rated 5 out of 5 stars

Best place online for great wellies

Delivery was sooner than expected; price was the most competitive I could find online for the boot I wanted and the final product delivered was super comfortable.

20 May 2026
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Reply from Welly Warehouse

Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.

Rated 5 out of 5 stars

I unfortunately had to complain about a…

I unfortunately had to complain about a pair of wellies i’d bought but the customer services team at Welly Warehouse were brilliant they were quick to respond and gave clear instructions of how to proceed. i now have a lovely new pair of wellies ( different brand) and all within a week. Thanks so much for all the customer services team at Welly Warehouse you’re brilliant!!

26 May 2026
Unprompted review
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Reply from Welly Warehouse

Thank you so much for your wonderful review!

We're sorry that you initially experienced an issue with your wellies, but we're delighted to hear that our customer service team was able to resolve everything quickly and efficiently for you. It's great to know that the replacement process was straightforward and that you're happy with your new pair.

Your kind words mean a lot to the whole team, and we're grateful that you took the time to share your experience. We hope your new wellies serve you well for many adventures to come!

Rated 5 out of 5 stars

Amazing customer service

The customer service team are absolutely fantastic. So quick to respond and resolve the issue we had and so friendly with it. Top quality products and a lovely company to buy from. Thank you.

26 May 2026
Unprompted review
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Reply from Welly Warehouse

Thank you so much for your lovely feedback! We’re so pleased we could get everything sorted quickly for you. Our team always aims to provide the best service possible, so your kind words truly mean a lot. Thank you again for your support - we’re so glad you’re happy with both the products and your experience with us 😊

Rated 5 out of 5 stars

Great price & item

Great price & item. Delivered quickly

16 May 2026
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Reply from Welly Warehouse

Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.

Rated 5 out of 5 stars

Last minute purchase for a festival

Last minute purchase for a festival. Quick, easy ordering and delivery within a couple of days.
Love the wellies and an excellent price.

15 May 2026
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Reply from Welly Warehouse

Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.

Rated 5 out of 5 stars

Great Service!

Ordered Friday morning and delivered Saturday morning with excellent service. Thank you!

15 May 2026
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Reply from Welly Warehouse

Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.

Rated 5 out of 5 stars

Good value for money

Good value for money

2 May 2026
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Reply from Welly Warehouse

Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.

Rated 5 out of 5 stars

Order arrived on time and they do…

Order arrived on time and they do exactly what I wanted them to.

8 May 2026
Welly Warehouse logo

Reply from Welly Warehouse

Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.

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