Wellness Nest Reviews 1,113

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 239 reviews, reviewers overwhelmingly had a great experience with this company, often praising the high quality and effectiveness of the products, with many noting significant health benefits and increased energy. Customers frequently highlight the excellent customer service, describing staff as kind, professional, efficient, and very helpful in resolving issues and providing support. Many appreciate the quick responses and personalized care received, making them feel valued beyond just being a customer. However, some people mentioned issues with their orders, such as receiving incorrect items or experiencing difficulties with the ordering process itself. A few other people also felt that the product did not work for them, with some even claiming it was ineffective or not genuine.

What people talk about most

Product

Customers consistently note positive experiences with product quality and effectiveness, with many praising... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, kindness, and... See more

Quality

Reviewers mention positive feedback about quality, with many expressing satisfaction with the product's... See more

Order

Users describe ambiguous interactions with orders, with some reporting billing discrepancies and issues with... See more

Customer service

Customers had positive experiences with customer service, often describing it as excellent, professional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product is good quality, the taste is good. I have had other brands that tasted and smelled like fermented cheese, but wellness tastes and smells sweet. Not quite as strong or potent. Ther... See more

Company replied

Rated 5 out of 5 stars

A Company selling a high-value product wouldnt be nothing without excellent costumer support. Therefore, my sincere thanks go out to ADELA handling my delivery issue with care, understanding and effi... See more

Company replied

Rated 5 out of 5 stars

As a survivor of the Lahaina fire, my body was crippled from depression and sadness. But when I began using your product, I noticed immediately how much energy, how peaceful and positive my mind was... See more

Company replied

Rated 5 out of 5 stars

Excellent service, upmost professionalism and quality customer care are just a few words I can use to describe my experience with Wellness nest . Any issue or query your response time a... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

At Wellness Nest, we're your gateway to Pure Himalayan Shilajit, sourced from the Altai Mountains. Committed to your wellbeing, we ensure safety and purity through rigorous testing in our USA facility. Transparency is key – our labels provide precise information. Harvested by locals using traditional methods, Altai Mountains Shilajit is a testament to our dedication. With over 3000 satisfied customers, we invite you to embrace vitality, rejuvenation, and holistic wellbeing with us. Your extraordinary journey starts here.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

My wife is very satisfied with the…

My wife is very satisfied with the shilajit product.
Thank you very much for you professionalism and you hospitality.
Special thanks also for Adela.

11 August 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hi Momi Amir,

Thank you so much for your wonderful 5-star review! 🌟
We’re delighted to hear that your wife is very satisfied with our Shilajit product. Your kind words about our professionalism and hospitality truly mean a lot to us, and I’ll make sure Adela receives your special thanks. 💛

We’re grateful for your trust in Wellness Nest and look forward to continuing to support your wellness journey.

Warm regards,
Charles
Customer Experience Team – Wellness Nest 🌿

Rated 4 out of 5 stars

I am only two week in on this product…New partner

I am only two week in on this product so it is still new to me and my body a 50% discount on my next order would be very nice but last time you offered me a discount your site wouldn’t let me claim your offer so we will see thank you.

10 August 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hi David,

Thank you so much for sharing your feedback and for giving our product a try! 🌟 We completely understand that you’re still in the early stages, and we hope it continues to bring you great results as your body adjusts.

Regarding the discount, we’re sorry to hear you had trouble claiming it last time. We’ve already opened a request with our team to look into it for you — could you please check your inbox and reply to that request with your preferred contact details? Once we have them, we can make sure your 50% discount works smoothly this time.

Thanks again for your review and for giving us the chance to make things right — we’re here to help every step of the way!

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

A Good surprise and discover

I was curious and eager to experiment the Shilajit which is recommended by many famous doctors in France. First the delivery has been very efficient and the contact with the sales team is wonderful : Adela immediately answered my questions and did it in French ! (my native language) . I have told some friends that the Shilajit is a wondeful medecine and they will taste it. They asked me to buy it for them, therefore I will order 4 boxes. Thank you Adela for you super offer with 50% discount on my coming order. Have a nice day ! Amélie Patarot

22 July 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hi Amélie,

Thank you so much for your kind words and for recommending our Shilajit to your friends! We’re thrilled you had a great experience with Adela and look forward to sending your next order. 🌿

Warm regards,
Customer Experience Team – Wellness Nest

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with cancelling my order, I emailed explained my situation and Jamie was a great help. Thank you .

4 August 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hello Beverley Heley,

Thank you so much for your kind words and for taking the time to share your experience.

I’m truly glad to hear that Jamie was able to assist you and make the process smooth for you.

Your feedback means a lot to us, and I’ll be sure to pass along your appreciation to Jamie — it will make their day!

We hope to have the pleasure of serving you again in the future.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Feel Well

This company provides really good communication on ordering and delivery times, and arrives quickly. I have used their Himalayan Shilajit for 2 months and can feel the benefits and can tell the difference, I have it daily in my Chai tea, I love the purity of this product.

9 August 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Dear Jeanette,

Thank you so much for your wonderful feedback and 5-star review! 🌟
We’re thrilled to hear that you’re enjoying the Himalayan Shilajit and feeling the benefits after just two months. Knowing that it’s become part of your daily Chai tea ritual really makes our day!

We truly appreciate your trust in our product’s purity and in our service. We look forward to being part of your wellness journey for a long time to come.

Rated 5 out of 5 stars

I would highly recommend ⭐⭐⭐⭐⭐

Excellent service, upmost professionalism and quality customer care are just a few words I can use to describe my experience with Wellness nest .

Any issue or query your response time and attention to detail is second to none.

I look forward to making future purchases.

You're products are 10/10 .

Thank you again, so much.

From a very happy customer,

Laura : )

8 August 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hello Laura,

Thank you so much, Laura, for your amazing 5-star review! 🌟
Your kind words about our service, professionalism, and products truly mean the world to us. We’re so happy to know you had such a positive experience and that our attention to detail made a difference.

It’s wonderful customers like you who inspire us to keep delivering our very best — and we can’t wait to welcome you back for future purchases. 💚

Rated 5 out of 5 stars

Great product and excellent customer service

Excellent customer service, in my case with Jamie. Fast response, fast delivery, great product!

7 August 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hello HDK,

Thank you so much for your kind words and 5-star review! 🌟

It was a real pleasure assisting you, and I’m so happy to hear that you’re enjoying both the product and our service.

We truly appreciate your support and look forward to helping you again anytime you need. 💚

Rated 5 out of 5 stars

Tremendous customer service with Jamie…

Tremendous customer service with Jamie and early on I feel like the Shilajit is delivering what was presented!

8 August 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Thank you so much for your kind words, Nail!

We’re thrilled to hear about your positive experience with Jamie and that Shilajit is already meeting your expectations. Your feedback truly means a lot to us! 🌿

Customer Experience Team – Wellness Nest

Rated 1 out of 5 stars

This is like a scam

This is like a scam. I never ordered a second order. I saw that they put in a second order at midnight. I called an hour later at 1:15 AM because it says to contact within 12 hours to stop it and I didn’t. No one has reached out to me yet so to me this is like a scam.

11 July 2025
Wellness Nest logo

Reply from Wellness Nest

Hello Sally H,
Thank you for your message. I completely understand your concern and I sincerely apologize for any frustration this has caused.

Right after receiving your request, we responded to you, but it seems we haven’t received a reply from you since then. We have already processed the refund for your order, and you may expect the amount to be returned to your account within 5–10 business days, depending on your bank’s processing time.

Please rest assured that we take such matters seriously and this is not a scam. If you have any further questions or need additional assistance, feel free to let me know — I’m here to help.

Best regards,
Customer Experience Team

Rated 5 out of 5 stars

Solving problems

There was an issue for the delivery of MENOMATE that was lost during the shipment and Jamie was so kind to provide an immediate new delivery with the DOUBLE of the boxes purchased as a gift to clear the issue!!! Wao..... I am so happy 😊

6 August 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hi Maria,

Thank you so much for your wonderful review! 💛
We’re truly sorry again for the initial delivery hiccup, but we’re thrilled to hear that Jamie was able to turn things around for you. Your happiness means the world to us — and we're so glad MENOMATE finally made it to you (with a little extra love 💕).

If you ever need anything else, we’re just a message away!

Rated 5 out of 5 stars

Great support from Adela and best…

Great support from Adela and best products. My mum can breath better, her health getting better so we need to buy it in bulk for get it every day to getting helathier, thanks!

6 August 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Thank you so much, André! 🌟
We’re thrilled to hear your mum is feeling better and that Adela’s support made a difference. Wishing you both continued health and happiness! 💚

— Wellness Nest Team

Rated 5 out of 5 stars

Customer service

I had a query with customer service and I am delighted to say they dealt with it in a timely manner, to my full satisfaction. Excellent customer service thank you

5 August 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Thank you so much, Majella! 🌟 We’re delighted to hear that our customer service team was able to assist you promptly and to your full satisfaction. Your kind words mean a lot to us, and we’re always here whenever you need support. 💚

Warm regards,
The Wellness Nest Team

Rated 5 out of 5 stars

I have found Wellness Nest products to…

I have found Wellness Nest products to be great quality and the service from Charles to be quick and efficient, when dealing with a query. Thank you

4 August 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hello Noela,

Thank you so much for your kind words! We're thrilled to hear that you've been happy with the quality of our products and the service from Charles. Your support truly means a lot to us. 💛

If there's ever anything you need, we're always here for you!

Rated 5 out of 5 stars

Great service and follow up

Great service and follow up , my parcel was stolen on my doorstep yet the company decided to re ship my order
Gratitude

3 August 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hello Khaled,

Thank you so much for your kind words and for taking the time to share your experience!

We're truly sorry your parcel was stolen, but we're glad we could make things right. Your understanding and trust mean a lot to us. We're always here if you need anything else! 💖

Rated 5 out of 5 stars

High quality support

I got any time I had a question immediatly a high qualified answer.

1 June 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Thank you, Barbara! 🌟 We’re so glad to hear that you’re happy with our support. We’ll always be here whenever you need assistance. 💚

Rated 4 out of 5 stars

The product is good

The product is good, helps with focus, energy and overall wellbeing.

11 July 2025
Wellness Nest logo

Reply from Wellness Nest

Hi James,

Thank you for your kind words! We're thrilled our product helps with your focus, energy, and wellbeing. 💚

Warm regards,
Charles
Customer Experience Team – Wellness Nest 🌿

Rated 5 out of 5 stars

Great customer care

Fantastic customer service from Adela. She dealt with my issue straight away and I was very happy with the outcome. Will definitely use Wellness again!

30 July 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Hello Irene,

Thank you so much for your kind words! 🌟
We're thrilled to hear that Adela was able to help you so quickly and that you were happy with the outcome. We truly appreciate your support and look forward to having you back at Wellness Nest anytime!

Rated 5 out of 5 stars

Great health benefits

Have been using for over a month..Has improved my overall health and i have much more energy. Will be buying more!

30 July 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Thank you so much, Joanna, for your kind words and for sharing your experience! We're thrilled to hear that you've felt real improvements in your energy and overall health — that's exactly what we hope for every customer.

Looking forward to supporting your wellness journey further!

– Charles
Customer Experience Team – Wellness Nest

Rated 5 out of 5 stars

Very competent and attentive to his…

Very competent and attentive to his clients. I highly recommend him.

28 July 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Thank you so much for your wonderful 5-star review! 🌟

We truly appreciate your kind words about our service and attentiveness. Your recommendation means a lot to us and motivates us to continue delivering the best experience for our customers.

Warm regards,
Customer Experience Team – Wellness Nest 🌿

Rated 5 out of 5 stars

I find the Wellness Nest friendly and…

I find the Wellness Nest friendly and very helpful . You get your order fairly quickly and any queries answered quickly .
Very happy !

29 July 2025
Unprompted review
Wellness Nest logo

Reply from Wellness Nest

Thank you so much, Mary, for sharing your wonderful 5-star review! 🌟

We’re thrilled to hear that you found our team friendly and helpful and that your orders and queries are handled quickly. Your happiness means the world to us, and we truly appreciate your support and kind words.

Looking forward to serving you again soon!

Warm regards,
Charles
Customer Experience Team – Wellness Nest 🌿

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