Horrible! Don't order from this company. They said they couldn't deliver my package because of wrong address which was inaccurate, because I received many packages at this address with no problem. 5 m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m not a big fan of these masks. They’re difficult to apply since they come in two pieces, and the top portion doesn’t fit well—especially around the eyes. There are also areas the mask doesn’t full... See more
I am really disappointed,I ordered a product off this website and I have not received it ,I tried emailing them ,I just get a message back saying “they will be shortly with me “.i have not received an... See more
Standard purchase process, quick and efficient. There is nothing standard about this product! I have used 2 times and each morning I have woken up with amazingly soft, fully moisturized skin and feeli... See more
Breach of guidelines
Shapes for the face crudely cut
Shapes for the face crudely cut, as if cut out with scissors by a child. Serum was like water in packaging. Not as advertised. Would like a full refund.
My account was charged and I never did…
My account was charged and I never did receive product!!!
Charged on Pay Pal March 28th for collagen masks
(55.36)
Not a response from reaching out to customer service as well....so not happy
I have used the face masks a number of times …
I have used the face masks & have noticed absolutely no difference on how my skinny looks. Definitely just another overpriced false hope advertisement on Facebook..
I love this product
I love this product, it works exactly like all the videos and my skin glows and literally has less defined lines. I’ve read reviews about being automatically charged for a subscription and auto renewal- so far this hasn’t happened. I was disappointed to find after ordering during a sale that the price was in USD and not AUD and didn’t actually know that until I had checked out and paid
This is one of my worst purchases
This is one of my worst purchases. The "mask" is a joke. Not only does it NOT give the glassy complexion, it actually dries out my skin. Just horrible.
Ordered April 3rd - Still no product
Ordered April 3rd. The website claims it will ship in 24-48 hours. Tracking number says the shipping label was created on April 9th with NO updates. Emailed hello @ wellnature.com asking for updates with screenshot of tracking saying “USPS awaiting item” and no response. Still haven’t received my order, but the company emailed me asking for a review…. Beginning to think this is a scam website.
Not received my purchase yet…
As ive not received my purchase yet and have had no joy getting any responses to my emails im hoping this will be get someones attention. Come on guys. Order # 81400 and tracking doesnt work. A1030004-182CA9BEB4F33D9A-34499C69
Please send replacement as its in your benefit as i was hoping to retail them from my business if i could have sampled first.
Mrs Walden
These masks are amazing
These masks are amazing! I am 48 and have not found anything that moisturizes and tightens my skin like these! I bought 8 and have used them twice. Each time I have had some random person compliment me on my skin. That has never happened!
It's not positive from me
I ordered 14 March and as at today, still not received anything, having spent the best part of USD 80.00 on products. I've emailed 9 April and 15 April asking for an update on the odlrder and had no response. Today, I get asked to do a TrustPilot review...will this make them respond back to me?
Didn't try the product yet but best Customer Service
Haven't recrived the product yet. However, their work on Customer Service has been outstanding. I asked them to cancel my second order due to an error I made and they helped me instaneously. They refunded me immediately. :-)
Beautiful Products!
I ordered the product on April 5th
I ordered the product on April 5th, 11 days after and I still haven't received it. So I just can't rate the product at all.
Regret ordering from here…
I purchased the glass facial masks when it was buy 4 get 4 free. I only received 4 masks. I sent an email to Wellnature and no response. I will never order from them again unless they make good on their mistake.
Never received the product
I have not yet received my order to…
I have not yet received my order to give it a review as requested.
I waited extremely long for order to…
I waited extremely long for order to get there only to be missing all but one item. I ordered 6 things. Sent 3 emails and no response but they still charged me.
It really leaves a fresh glowy skin
It really leaves a fresh glowy skin. Great product
I still haven’t even received my face…
I still haven’t even received my face masks!
I ordered the buy 4 get 4 masks from an…
I ordered the buy 4 get 4 masks from an ad on instagram. Not only did the shipping take forever I only received 4 masks. I emailed about this and never heard back. So my review would be 1 star for service and timeliness.
The product It’s just amazing
The product It’s just amazing, I use it once a week and have seen increíble results. My skin has a beautiful Glow, my lines diminish with every use and the skin looks firmer.
However my Experience with Client Support hasn’t been very good. I’ve written like 5 emails the Past month and a half, and haven’t got any response.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
