Recently move house. We have order several appliance all delivered on time. We received a great deal of help in store with choosing a suitable appliance at a good price. Beyond the call of duty se... See more
Company replied
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Although we were allocated a slot towards the end of the day our delivery crew were cheerful and very helpful. The installation of the appliance was not straightforward but after some thoughtful probl... See more
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Super helpful team, as usual. Rory assisted me with the quotes for what I needed on this occasion. Even trying to locate what I was looking for with the help of the area manager. He went above and be... See more
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WE NEEDED A NEW COOKER AND THEY WERE HONEST ABOUT WHAT MODELS HAD MORE COMPLAINTS. THEY TOOK THE OLD COOKER AWAY! MY SON ORDERED A NEW WASHING OLD ONE TAKEN AWAY AND NEW ONE INSTALLED AND TESTED☺️WE... See more
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Company details
About Wellingtons Home Electrical
Written by the company
Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since
1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
Local Free Delivery
Written by the company
- We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
- Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
- Over 127 years on the high street
- Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
- 5* Customer Service
- At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.
Price Match Promise
Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.
Contact info
210-214 Bexley Rd, DA8 3HD, Erith, United Kingdom
- 01322 344100
- erith@wellingtonselectrical.co.uk
- wellingtonshomeelectrical.co.uk
4.9
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Always ready with a warm greeting and a…
Always ready with a warm greeting and a smile. Very friendly and ever so helpful, bought a radiator on the 18th Dec so near Christmas but they delivered it the next day. Mrs Morgan
18 December 2025
Reply from Wellingtons Home Electrical
Thank you so much, Mrs Morgan, for your lovely review. We’re delighted you found the team welcoming and helpful, and we’re especially pleased we could get your radiator delivered so quickly just before Christmas. We really appreciate your kind words.
Reply from Wellingtons Home Electrical
Thanks for your review
Good company
Good company; good service and installation. We use them for all our large white goods purchases - they've been a pleasure to deal with for a long time.
27 November 2025
Reply from Wellingtons Home Electrical
Thank you for your kind feedback. We’re really pleased to hear you’ve had such a positive experience with our service and installation. It means a lot that you continue to choose us for your white goods.
Great service
Great service. Delivered my wine cooler at no extra cost. Will definitely use them again
8 December 2025
Reply from Wellingtons Home Electrical
Thank you so much for your kind feedback. We’re really pleased to hear you were happy with the service and delivery. We look forward to helping you again in the future
Ordered online
Ordered online. Received a courtesy call to check the details and arrange delivery.
Lovely delivery team.
3 December 2025
Reply from Wellingtons Home Electrical
Thank you for your lovely feedback. We're so pleased the team could give you a smooth experience from the courtesy call through to delivery. Really appreciate you choosing Wellingtons
Big is not always better
I had forgotten about my am delivery and was expecting an am delivery next day but they delivered it to me late evening you wouldn't get this service from the larger retailers.
GREAT SERVICE!!!!
14 December 2025
Reply from Wellingtons Home Electrical
Thank you so much. We're really glad the team were able to get it to you the same day, even outside the usual delivery window. We always do our best to go that extra mile.
Really appreciate your kind words and support
Wellington's were amazing
Wellington's were amazing! They rang me to tell me that there would be an extended wait on delivery of an order and gave me the option of cancelling and them helping me find an alternative. When I managed to find the required product elsewhere, they immediately refunded my money and were very communicative throughout. A genuinely nice company to deal with - I will certainly go back to them.
7 November 2025
Reply from Wellingtons Home Electrical
Thank you so much for taking the time to share this. We’re really glad the team were able to keep you updated and support you with alternatives. Even when things don’t go to plan, we always want the experience to feel easy and honest.
We really appreciate your kind words and look forward to helping you again in the future.
Amazing service
Amazing service, quick delivery with a great team who delivered and installed my new oven quickly and with a smile, ensuring all was in working order before leaving. Fabulous company i will use time and time again
10 December 2025
Reply from Wellingtons Home Electrical
Thank you so much for your lovely review. We’re delighted to hear that our team were able to deliver and install your new oven quickly, with a smile, and make sure everything was working before they left. It means a lot to know you’d choose Wellingtons again and again, we really appreciate your support.
Excellent service at point of sale
Excellent service at point of sale. Quick delivery and very polite and clean fitter. Good knowledge of old product and what was needed to replace it.
10 December 2025
Reply from Wellingtons Home Electrical
Thank you for your lovely feedback. We’re really pleased to hear you received excellent service at the point of sale and that your delivery and installation went smoothly. It’s great to know our fitter was polite, tidy and knowledgeable about replacing your old appliance. Thank you for choosing Wellingtons.
Unbelievably amazing service
The 2 guys who came with the oven that sadly did not fit, went above and beyond to find one that did, came back with it and fitted it all in under an hour! Unbelievable service and such a lovely team of people too have - can not thank you enough.
17 December 2025
Reply from Wellingtons Home Electrical
Thank you so much for taking the time to share this feedback. We’re delighted to hear that our delivery and installation team went above and beyond to resolve the issue so quickly. It’s great to know they were able to source a suitable oven and have everything fitted within such a short time. Your kind words about the team really mean a lot to us.
Great customer service
Great customer service. Chris went all out to help me with a replacement cooker hood when the one I ordered didn’t fit!
Kept me up to date with everything from the order to fitting of the appliance.
Thank you
13 December 2025
Reply from Wellingtons Home Electrical
Thank you for taking the time to leave such a kind review. We’re delighted to hear that Chris was able to help you find the right replacement cooker hood and keep you fully updated throughout the process. It’s great to know everything from ordering to fitting went smoothly. We’ll be sure to pass on your thanks to Chris and the team and thank you again for choosing Wellingtons.
Well done Wellingtons
Buying on line was very easy, delivery time was excellent, within 3 days, and the delivery men were professional, friendly and l can’t praise them enough
8 December 2025
Reply from Wellingtons Home Electrical
Thank you so much for your lovely feedback. We’re delighted to hear you found our website easy to use, your delivery was quick, and that our delivery team made such a positive impression. Your kind words will be passed on to them, they’ll really appreciate it. Thanks again for choosing Wellingtons.
Would hugely recommend Wellington’s
Would hugely recommend Wellington’s. Superb service from ordering to installation.
4 December 2025
Reply from Wellingtons Home Electrical
Thank you so much for the recommendation. We’re delighted to hear you received superb service from ordering through to installation. Your feedback means a great deal to the whole Wellingtons team, and we really appreciate you taking the time to share it.
Very good service
I was kept informed of delivery issues initially. An Wellingtons was able provide me with a change of delivery date that was convenient for me. The people who installed my washing machine did so very quickly and efficiently!
13 December 2025
Reply from Wellingtons Home Electrical
Thank you for your review. We’re really pleased to hear that we kept you informed about the delivery changes and were able to arrange a new date that suited you. It’s also great to know our installation team completed the job quickly and efficiently.
Thank you for choosing Wellingtons, we really appreciate your feedback.
Reply from Wellingtons Home Electrical
Thank you for the great feedback. We’re really pleased to hear you were happy with our communication. Your kind words mean a lot to the whole Wellingtons team.
Very knowledgeable
Very knowledgeable, polite and helpful staff.
We always go back to Wellingtons for all our electrical stuff!
5 December 2025
Reply from Wellingtons Home Electrical
Thank you for such a lovely review. We’re delighted to hear that you find our team knowledgeable, polite and helpful, and it means a lot to us that you continue to choose Wellingtons for your electrical purchases. We really appreciate your loyalty.
Bosch fridge freezer
We ordered a Bosch fridge freezer. The two delivery men were excellent, and extremely careful getting the old appliance out and the new one in and connecting it all up. We would thoroughly recommend them and always use Wellington for our electrical goods.
28 November 2025
Reply from Wellingtons Home Electrical
Thank you for your kind review. We’re delighted to hear that our delivery team took such great care with both the removal and installation of your new Bosch fridge freezer. It’s wonderful to know you’d recommend us and continue to choose Wellingtons for your electrical goods we really appreciate your loyalty.
Helpful local with good prices
Wellingtons are always a pleasure to deal with. They have goid prices and hold quite a lot of stock for an independent store.
Have used them for many years and never disappointed.
5 December 2025
Reply from Wellingtons Home Electrical
Thank you for your continued support and kind words. We’re really pleased to hear you value our pricing and the range of stock we carry, and it means a great deal to us that you’ve chosen Wellingtons for many years. We’re delighted we’ve never disappointed and truly appreciate your loyalty.
I ordered a present for someone
I ordered a present for someone and the website was very user friendly. Staff very polite and friendly and order was received on time. Excellent service
28 November 2025
Reply from Wellingtons Home Electrical
Thank you for your lovely review. We’re so pleased to hear you found our website easy to use and that our team were polite and friendly. It’s great to know your order arrived on time and that you received excellent service. We really appreciate you choosing Wellingtons.
Communication after the sale is just…
Communication after the sale is just terrible.( Very rarely called back, virtually nothing with emails.
Very helpful before we bought...
26 November 2025
Reply from Wellingtons Home Electrical
Thank you for taking the time to share your feedback. We're really pleased to hear that you found our team helpful before purchasing, and we’re sorry to learn that our communication after the sale didn’t meet the high standard we aim for.
At Wellingtons, we’re proud to have thousands of 5-star reviews and a long-standing reputation for exceptional customer service.
Thank you again for your honest feedback. If there’s anything still outstanding or if you need any further help, our team is always here and happy to assist.
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