Like all the other reviews, my order was adjusted at checkout. Ridiculous postage costs and warranties were added, along with an extra device. I tried to cancel immediately and have been given the... See more
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Why are you still allowed to sell this crap?

Reply from Wellheater
Really overpriced.i paid £62 . Then saw it on Amazon a lot,lot cheaper and free postage.I tried to cancel after just a few hours of paying and was told no.you can get a refund when delivered if not satisfactory.It arrived after 8 days and it was damaged.i took photos and emailed the evidence.They offered just 25 percent refund.i refused this and eventually was offered 50 per cent refund and keep the broken heater.I managed to repair the heater and received the £28.97 refund.plugged it in and it doesn't heat very well at all.probably only useful in a small camper van.i bought a ceramic heater for £15 and it is better.

Reply from Wellheater
Absolute scam! Ordered one was charged 3 lots of £71 74, 3 lots of £61 98 and £14. 85…£416.61 in total.
Tried to cancel immediately but was unable to due to they were already in transit.
Never received them! I was away when they were apparently delivered. It been a nightmare…

Reply from Wellheater
I ordered just one of these useless heaters and I was billed for 3 at huge cost. I phoned them within minutes to demand a refund and the one I ordered.
I was told it had already been shipped
and could not be changed. This shop has to be closed down,they are thieves
it's a theft racket. And this item seems to be a serious health risk. Has anyone else noticed what I found, after about two weeks of use I began to suffer a hearing loss due to the constant whinning noise, I stopped using it and threw it in the rubbish bin. Since then
my hearing has improved again.
Stay well clear of this company and get them shut down.

Reply from Wellheater
Was going to buy a few, so grateful for these reviews, will never purchase and will tell others not to!!

Reply from Wellheater
i hate to admit it but i'm another one that has been conned by this company.i ordered 1 and was billed for 4.what should have cost £40 turned out to cost £220.there's something in the website that does this.i've been told by paypal that it ticks the "automatic payment " box.as per other commentators they refused to cancel and refund within an hour of me finding out.they wanted me to accept and return AT MY COST.now to contact my bank. this company's practices should be black listed

Reply from Wellheater
Do not buy this heater. Just does not put out enough heat to make any noticeable difference to even the smallest space. You have to be stood with in 30cm to feel any heat.

Reply from Wellheater
Day light robbery- a drop ship company with false marketing, AI chat bot doing all the correspondence and distributing a device which would never pass a safety test.
It was my elderly vulnerable father who fell prey to their scam
They should be sued!!!

Reply from Wellheater
I'm surprised people are conned into buying this rubbish. How an earth do you think they work? Electricity. It is so obviously a scam. Facebook and unsolicited ads...Come on people wise up !!! It's the modern equivalent of the lottery win where you never bought a ticket. Just delete and move on.

Reply from Wellheater
Another day that YouTube let a scammer use their platform to lie to the public about their product. Every time it gets colder you find another 'miracle' heater turns up on the market swearing it can heat a room for pennies and this one is no different. It tries to bamboozle with phony science that can't actually work unless they have somehow got around those pesky laws of physics but it sounds good so there are people who believe it. Unfortunately for the human race, you can't get high heat from a plug in device for almost zero cost, high heat requires a large amount of energy which cost a whole lot of money, if this heater could do what they promise we would be on the way to solving global warming because we would have a 'miracle' energy source. Honestly, this cannot work, the maths doesn't add up, avoid at all costs.

Reply from Wellheater
Ive got to say this company honored my request and gave me my refund so I have give a positive review
If you are thinking about buying the heater...one....that's advertised on YouTube. STOP. You are about to be scammed. I thought that I was buying one heater for £49.99. Nope. They fixed it up and sold me three for over £150. And you will not know anything about it. Until and unless you check your bank or payment method....I smelled a rat and 18 minutes after purchase I emailed them and tried to cancel the order. Three times. Each time they said that they send the order to their warehouse and by 1 hour your order is on its way. They obviously didn't check how long it was since I bought it. 18 minutes, so I was ok I thought. Nope. They still insisted that it was too late....Luckily for me I paid with PayPal and they sorted it out within a hour...don't fall for this devious offer.
...and I have just found out that this is some of the immigrants that came by boat and have set up several bogus companies, each selling complete garbage heaters that are made in cheena. That says it all really.

Reply from Wellheater
This product is absolutely misleading. The general public and the company should be shut down.
I checked on Which?
And this is their findings:
The WellHeater product from wellheater.co.uk is widely considered misleading and potentially part of a scam. Numerous reviews and investigations reveal it does not live up to its advertised claims.

Reply from Wellheater
SCAM I ordered I heater and a remote and shipping.
My email kept pinging, they took money from my PayPal and then my bank account until my bank stopped it. They took 167.73 euro. There is no way to stop all the transactions. It’s daylight robbery.
Beware of buying on Face Book.
Go to Trust Pilot and check it out first. I have contacted PayPal and Bank to get my money refunded!

Reply from Wellheater
DO NOT BUY, IT'S A SCAM.
I ordered 1 heater and 1 remote control, and the software placed orders for numerous items in excess of £200......
I contacted them immediately, they tell you the orders have already been sent....
I am now awaiting a response as to how I can return the items that I NEVER ORDERED, nothing no response.

Reply from Wellheater
I ordered 1 Well heater and the invoice arrived for 6!
I contacted the company straight away and within 5 minutes of placing the order and mentioned their mistake. They told me they had already been packaged and dispatched. I cannot believe that that was the case.
Now they have said that when they arrive, I can always return them but at MY expense
I am VERY unhappy and would recommend that people avoid this company.

Reply from Wellheater
It’s just my opinion but DO NOT buy this heater. It’s a massively underwhelming, overpriced piece of tat ,manufactured in, well you can probably guess where! The website expectations far outweigh reality. The remote control didn’t work. Don’t get sucked in by the advertising like I, and many others did. I’ll just write this off as an expensive lesson, but I advise you all to avoid.

Reply from Wellheater
I ordered 1 heater and they invoiced me 3 plus remotes and would not cancel my order 5min after messaging them . SCAMMED

Reply from Wellheater
Please do not purchase anything from this company. Ordered one heater and one remote control, received four heaters, four remote controls and a warranty priced at £189. I contacted the company within two minutes after realising they had taken £189 from my bank. I was advised that my order had already been shipped!!! When I received the items I returned them the next day. Now awaiting refund. But if not forthcoming I will open a resolution with Paypal.

Reply from Wellheater
The 4 stars is not for the product which is rubbish not effective at all even after having it on for an hour at the max temp which in itself is debatable.
However the 4 stars are for Customer Services as they replied immediately when I complained about the effectiveness of the heater requesting a return as per their advertised 30 day guarantee. After offers of a part refund, I accepted 75% of total cost without returning the heater. I had my refund paid back via Paypal within 2 days

Reply from Wellheater
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