Welcomemrbaby! Reviews 210

my order was sent back since 6 month ago and i still wait for my refund. since january i get no answer of the customerservice i write more than 10 times. if you want to loos money for keeping no product than order by this company i never see such a bad service!!!

Purchased a $200 carseat a month ago. No response to any of my emails. No tracking or shipping info. It's a scam. I'll be contacting my bank to have the payment stopped immediately.
*Update- After posting this I was contacted by someone from the company saying that the carseat was on back order and was recieved by them and would be on the way. That was over a week ago. Still nothing. This company is terrible!!

It's been over a week when I order a base for my baby's car seat, but there is no progress for the order. It is still pending. No phone numbers that I can reach.. I emailed many times and there is no return. Even tried chat online but there is nothing. I think this company is a scam, don't buy anything from here. You won't receive any item. I applied for cancellation fo the transaction from my bank and waiting for that because I could't see any "cancel order" button on the company site. I am not sure if I can get my money back. This was horrible.

I purchased a crib for my daughter and she was absolutely delited with the product. Easy to assemble. We could not have found it in the UK! Easy browsing, decent price. Absolutely recommended!

I feel horrible for not reading the reviews before I ordered!!! This company is absolutely fraud!!! I ordered a pram and did not receive it up until 3 MONTHS LATER!!!! WHEN IT FINALLY ARRIVED PARTS WERE MISSING!!!! Now is 5 months since I ordered this and I had go out and buy it elsewhere! $1200 out of my pocket!! They were not willing to refund it! They promised to send a return label but never did! DO NOT ORDER FROM THIS COMPANY!

This website is a scam. I ordered a car seat costing €220 and it’s been several weeks and I have not received my item. They have not responded to any correspondence regarding delivery status or a refund. I feel very stupid to have trusted this site. I think Its dreadful. They also have a Facebook account which you cannot post onto. Obviously they just want people to thinks it’s a reputable site and unfortunately it is not. PLEASE DO NOT BUY FROM THIS SITE. YOU WILL END UP OUT OF POCKET AND FEEL AS STUPID AS I DO FOR BEING THE VICTIM OF FRAUD. SHAME ON THEM!!
UPDATE They responded with the same email as other cunstomers saying the colour was not available right away and I could look at alternative colours. I have responded with a similar email as my review. Finely enough I have not had a reply from them. Luckily after reporting this incident to my bank they were happy to refund me the money so I am not out of pocket. I also informed the website that I have taken further action with my bank. They are currently investigating them. Corrupt site. Do not use.

I did not get the product i wanted, nor did the company refund my money. 195,00€ are gone - to be correct this is fraud!
I ordered a babybjoern bouncer in a particular color. After a few days they got back to me and told me that they do no longer have the product and offered me some alternative colors. But I did not like the colors, so I asked them to cancel the order and refund the money, so I can buy somewhere else. Afterwards I just got messages where someone said that the refund is being processed. This went on for months, where I received a message to every three messages I wrote until they just stopped all communication. Now it is one year and I have not received the 195,00€ that I paid them.
I was in the whole process very friendly and understanding. Things go wrong sometimes. But one year and no reply anymore - this to me is a scam!