Refund promised, but not received
I am extremely dissatisfied with how this matter has been handled.
I ordered a part that was shown as available. After some time, I was informed that it was actually out of stock and that I would need to wait another month. I therefore requested a full refund.
On June 3, 2026, I was told that the refund had been forwarded to accounting and would be processed shortly. By July 15, 2026, more than six weeks later, I had received neither the refund nor any follow-up communication.
No refund. No update. No response. The assurances I was given were not honoured, and this is not how a reputable business should operate.
3 June 2026
Unprompted review