The best products, fast delivery, amazing people specially Pascale. I had some issues with the courier,She helped very well with patience, pleasure.
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I purchased 4 bottles of the Kids Vitamin C+Iron gummies. They sent me bottles with very near expiry. It is clear that I will not be able to use all the gummies and likely 2 bottles will go to waste.... See more
Company replied
I really like the store. Polite consultants, pleasant prices and a large selection, which is important, everything is always available. Fast shipping. Ordered 4 times, no nuances, complaints, proper p... See more
Company replied
I like absolutely everything about this company, and I enjoy placing orders with them. Their products are of good quality, and they offer excellent discounts from time to time. I am completely satisfi... See more
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Written by the company
Met onze oneindige toewijding aan hoogwaardige ingrediënten is WeightWorld er om jou te ondersteunen. Wat begon als een klein familiebedrijf, is nu een vertrouwd merk waar 100 miljoen mensen wereldwijd op rekenen voor hun gezondheid en welzijn.
WeightWorld.nl
Written by the company
- Trusted for health since 2006
- Met onze oneindige toewijding aan hoogwaardige ingrediënten is WeightWorld er om jou te ondersteunen. Wat begon als een klein familiebedrijf, is nu een vertrouwd merk waar 100 miljoen mensen wereldwijd op rekenen voor hun gezondheid en welzijn.
Contact info
Keizersgracht 482 , 1017EG, Amsterdam, Netherlands
- info@weightworld.nl
- weightworld.nl
4.5
Excellent
4K reviews
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Reply from WeightWorld.nl
Dear Madeleine,
Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you experienced with our delivery service.
We take your feedback seriously, and as per our records, our customer service team is actively following up on the situation.
We understand the importance of a reliable and efficient delivery process, and we are committed to resolving this matter promptly. Rest assured, the necessary steps are being taken to address the issue and prevent similar occurrences in the future.
If there's anything specific you would like to share or discuss regarding your experience, please feel free to contact our customer service team directly.
Kind Regards,
Guillaine
Weightworld Team
Top service
20 September 2023
No information that product is out of stock
I waited eight days for tracking information on my supplement order. After contacting customer service, I found out the product was out of stock and had to wait a minimum of one week more for reshipment.
I canceled the order via Live Chat which went pretty fast.
7 November 2023
Unprompted review
Reply from WeightWorld.nl
Dear Radek,
Thank you for sharing your feedback, and we apologize for the inconvenience you experienced with your recent order.
We're glad to hear that the cancellation process via Live Chat was swift. Nevertheless, we acknowledge that this situation fell short of our usual standards of service, and we're actively addressing the inventory management issue to prevent such occurrences in the future.
If there's anything more we can do to assist you or if you have further concerns, please feel free to reach out.
Kind Regards,
Guillaine
Weightworld Team
Top quality and service
28 August 2023
Reply from WeightWorld.nl
Dear Joana,
Thank you so much for taking the time to leave us a 5-star review! We are absolutely thrilled to hear that you are satisfied with the top-quality products and service you received.
Delivering excellence in both our products and customer service is our top priority, and it's incredibly rewarding to know that we met your expectations. Your feedback is truly appreciated and serves as a great source of motivation for our team.
If you ever have any more questions, need assistance, or want to explore more of our offerings, please don't hesitate to reach out. We're here to provide you with the best possible experience.
Once again, thank you for choosing us, and we look forward to serving you in the future.
Kind Regards.
Guillaine
Weightworld Team
Reply from WeightWorld.nl
Dear Hansa,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our product both affordable and effective.
Providing high-quality products at accessible prices is one of our top priorities, and we're thrilled that you've had a positive experience with our offering. Your feedback motivates us to continue delivering excellent value to our valued customers.
If you have any further questions, need assistance, or are considering trying more of our products, please don't hesitate to reach out. We're always here to assist you and ensure you have the best possible experience.
Once again, thank you for your support and for choosing our product. We truly appreciate it!
Kind Regards,
Guillaine
Weightworld Team
Top service!
12 July 2023
Reply from WeightWorld.nl
Beste Vesna,
Wat geweldig om te horen dat je onze service als 'top' hebt ervaren! We willen je hartelijk bedanken voor de fantastische 5-sterren beoordeling.
Bij Weightworld streven we er altijd naar om onze klanten de best mogelijke service te bieden, en het doet ons enorm veel plezier om te weten dat we aan je verwachtingen hebben voldaan.
Als je in de toekomst nog meer hulp of assistentie nodig hebt, aarzel dan niet om contact met ons op te nemen. We staan altijd klaar om je te helpen en streven ernaar om je ervaring bij Weightworld nog beter te maken.
Nogmaals bedankt voor je positieve feedback. We waarderen je als klant en kijken ernaar uit om je in de toekomst weer van dienst te zijn.
Onze klantenservice is op werkdagen bereikbaar van 09.00 tot 14.00 uur. via het volgende telefoonnummer: (+31) 858 889 802 of via de Live Chat op www.weightworld.nl. En natuurlijk kun je een e-mail sturen naar info@weightworld.nl.
Met vriendelijke groet,
Guillaine
Weightworld Team
Reply from WeightWorld.nl
Dear Thalita,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you find our products to be of great quality and that you've had a reliable experience with us.
Your satisfaction is our top priority, and we're committed to consistently providing you with high-quality products and reliable service.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Our customer service is available on working days from 09:00 to 14:00. via the following telephone number: (+31) 858 889 802 or via the Live Chat on www.weightworld.nl. And of course you can send an e-mail to info@weightworld.nl.
Best Regards,
Guillaine
Weight World Team
It was a terrible experience
It was a terrible experience. I ordered a package. I was promised delivery in 2-4 days! The parcel is sent from Poland and not from the Netherlands! I waited 10 days! The parcel was delivered to another building and I had to look for it for 2 days! This is the worst experience
22 August 2023
Unprompted review
Reply from WeightWorld.nl
Dear Natalia,
Thank you for sharing your feedback and we are truly sorry to hear about the negative experience you've had with your recent order.
All our orders are dispatched from our central warehouse in Poland and standard delivery time frame is typically 2 to 4 business days from the date of shipment. However, delivery times can sometimes vary due to factors such as location and other possible circumstances.
We strive to provide accurate delivery estimates, and we understand the importance of receiving your order in a timely and decent manner.
We apologize for any inconvenience you may have experienced and if you have any further questions or concerns, please don't hesitate to contact us.
Our customer service is available on working days from 09:00 to 14:00. via the following telephone number: (+31) 858 889 802 or via the Live Chat on www.weightworld.nl. And of course you can send an e-mail to info@weightworld.nl.
Best Regards,
Guillaine
WeightWorld Team
Reply from WeightWorld.nl
Dear Carolien,
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you consider us the best website for your supplements. Your satisfaction and trust mean the world to us.
At Weightworld, we are committed to providing top-quality supplements and excellent service to our valued customers like you. Your positive feedback motivates us to continue delivering the best products and experiences.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out. We are here to help.
Once again, thank you for choosing us, and we look forward to serving you again in the future.
Our customer service is available on working days from 09:00 to 14:00. via the following telephone number: (+31) 858 889 802 or via the Live Chat on www.weightworld.nl. And of course you can send an e-mail to info@weightworld.nl.
Best Regards,
Guillaine
WeightWorld Team
Reply from WeightWorld.nl
Dear Jacques,
Thank you so much for your positive feedback and the fantastic 5-star review!
We're thrilled to hear that you had a great experience with our service and that you appreciated the quick delivery and competitive pricing.
At Weightworld we are dedicated to providing top-notch service and delivering value to our customers. It's wonderful to know that we were able to meet your expectations and provide you with a positive shopping experience.
If you ever have any questions or need further assistance, feel free to reach out to us. Your satisfaction is important to us, and we're here to help in any way we can.
Once again, thank you for your feedback and for choosing us. We look forward to serving you again in the future.
Our customer service is available on working days from 09:00 to 14:00. via the following telephone number: (+31) 858 889 802 or via the Live Chat on www.weightworld.nl. And of course you can send an e-mail to info@weightworld.nl.
Best Regards,
Guillaine
Weight World Team
L-theanine 400mg pills: cheaper, but not helpfull
the L-theanine 400mg pills were cheaper, but I did not have the same relaxation effect as the other brand I used to buy (other shop).
I'm not convinced of the quality. Maybe cheaper, but I question the effectiveness of the product.
11 June 2023
Reply from WeightWorld.nl
Dear Jonas,
Thank you for taking the time to share your feedback with us. We value all feedback from our customers as it helps us improve our products and services.
We apologize that our L-theanine 400mg pills did not provide the same relaxation effect you experienced with the other brand you used to buy from another shop. We understand how important it is for you to find a product that meets your expectations and provides the desired results.
We assure you that the quality of our products is of utmost importance to us, and we take all concerns about effectiveness seriously. Our L-theanine supplement is manufactured to the highest quality standards, and we regularly conduct rigorous testing to ensure its potency and purity.
However, we understand that different individuals may respond differently to supplements, and the effects can vary from person to person. There could be various factors contributing to the difference in your experience, including individual body chemistry, dosage, and the combination of other supplements or medications you may be taking.
Please don't hesitate to reach out to our customer service team. They can provide additional information and recommend alternative products that may better suit your needs.
Our customer service is available on working days from 09:00 to 14:00. via the following telephone number: (+31) 858 889 802 or via the Live Chat on www.weightworld.nl. And of course you can send an e-mail to info@weightworld.nl.
Best Regards,
Guillaine
Weight World Team
Reply from WeightWorld.nl
Beste Johan,
Hartelijk dank voor je positieve feedback en de 5-sterren beoordeling! We waarderen het zeer dat je de tijd hebt genomen om je ervaring met ons te delen.
Het doet ons enorm plezier te horen dat je tevreden bent over de levering van je bestelling en dat je onze klantenservice als altijd professioneel hebt ervaren. We streven er altijd naar om de best mogelijke service te bieden aan al onze gewaardeerde klanten, en het is geweldig om te horen dat dit in jouw geval ook zo is geweest.
Je tevredenheid is onze grootste beloning, en we zullen ons blijven inzetten om aan je verwachtingen te voldoen.
Mocht je in de toekomst nog vragen hebben of hulp nodig hebben, aarzel dan niet om contact met ons op te nemen. We staan altijd klaar om je te assisteren.
Onze klantenservice is op werkdagen bereikbaar van 09.00 tot 14.00 uur. via het volgende telefoonnummer: (+31) 858 889 802 of via de Live Chat op www.weightworld.nl. En natuurlijk kun je een e-mail sturen naar info@weightworld.nl.
Met vriendelijke groet,
Guillaine
Weightworld Team
good product ,and correct delivery…
good product ,and correct delivery finally ( within 5 days , with patience )
8 May 2023
Reply from WeightWorld.nl
Dear Crystal,
Thank you so much for your positive feedback and the 5-star review! We greatly appreciate you taking the time to share your experience.
We are thrilled to hear that you had a positive experience with our products and services.
Ensuring customer satisfaction is our top priority, and it's always rewarding to know that we have met your expectations.
Your feedback serves as a great motivation for our team to continue providing the best possible experience to all our customers.
If you have any further questions or need any assistance, please don't hesitate to reach out. We are always here to help.
Our customer service is available on working days from 09:00 to 14:00. via the following telephone number: (+31) 858 889 802 or via the Live Chat on www.weightworld.nl. And of course you can send an e-mail to info@weightworld.nl.
Best Regards,
Guillaine
Weight World Team
I really like the store
I really like the store. Polite consultants, pleasant prices and a large selection, which is important, everything is always available. Fast shipping. Ordered 4 times, no nuances, complaints, proper packaging. I will order in the future and recommend to friends. I wish you grateful buyers!
19 May 2023
Unprompted review
Reply from WeightWorld.nl
Dear,
Thank you so much for taking the time to leave us such a wonderful review and for giving us a five-star rating! We truly appreciate your kind words and support.
We are thrilled to hear that you had such a positive experience with our company. It is our goal to provide excellent products and services to our customers, and your feedback reaffirms that we are on the right track. We are grateful for your trust and for choosing us.
If there is anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We are here to assist you and ensure your continued satisfaction.
Once again, thank you for your fantastic review and for being such a valued customer. We look forward to serving you again in the future.
Our customer service can be reached on working days from 9 a.m. to 2 p.m. via the following telephone number: (+31) 858 884 418 or via the Live Chat on www.shytobuy.nl. And of course you can email us at info@shytobuy.nl.
Best Regards,
Guillaine
Shytobuy Team
they have not returned my money
My products arrived late, then the store where I should to pick up , they returned them, and they still haven't refunded my money
10 April 2023
Unprompted review
Reply from WeightWorld.nl
Dear Mrs. Suarez,
Thank you for sharing your feedback and bringing your concerns to our attention.
We understand how important it is for you to have a smooth and timely refund process, and we apologize for any inconvenience you may have experienced.
Upon reviewing your case, we have found that our customer service team has provided you with all the necessary proof of the refund transaction.
Feel free to contact us with any further questions, requests or comments so we can improve your experience.
Our customer service team is always ready to assist you with all your questions and requests.
Our customer service is available on working days from 09:00 to 14:00. via the following telephone number: (+31) 858 889 802 or via the Live Chat on www.weightworld.nl. And of course you can send an e-mail to info@weightworld.nl.
Best Regards,
Guillaine
Weight World Team
These products are a must have for your…
These products are a must have for your good health
19 April 2023
Unprompted review
Reply from WeightWorld.nl
Dear Customer,
Thank you very much for your 5 star review! We are delighted to hear that you are satisfied with your purchase.
We always strive to provide our customers with the best possible experience, from the quality of our products to delivery and customer service. It's great to hear that we succeeded in this.
We hope to meet your expectations again in the future.
Thanks again for your feedback and we look forward to your next visit to Weightworld.nl!
Our customer service is available on working days from 09:00 to 14:00. via the following telephone number: (+31) 858 889 802 or via the Live Chat on www.weightworld.nl. And of course you can send an e-mail to info@weightworld.nl.
Best Regards,
Guillaine
Weightworld Team
Perfect
I ordered ashwaganda on the website of Weightworld. Shipping is fast. The product is perfect and good quality!
14 April 2023
Unprompted review
Reply from WeightWorld.nl
Dear Jolanta,
Thank you so much for your positive feedback on our product! We are thrilled to hear that you are enjoying it and that it is meeting your needs.
We are dedicated to providing high-quality products and exceptional customer service, and we are delighted to hear that we have succeeded in meeting your expectations. Your satisfaction is our top priority, and we take great pride in knowing that we have made a positive impact on your experience.
Thank you again for taking the time to share your positive feedback with us. We greatly appreciate your support and look forward to continuing to serve you in the future.
Our customer service is available on working days from 09:00 to 14:00. via the following telephone number: (+31) 858 889 802 or via the Live Chat on www.weightworld.nl. And of course you can send an e-mail to info@weightworld.nl.
Best Regards,
Guillaine
Weight World Team
The product I ordered is good
The product I ordered is good, but the transport company responsible for the delivery was a mess,
First I received a wrong product that was delivered amost 2 weeks after placing my order, while 2 to 3 workingdays was indicated during the ordering process, ok i understsnd few days of delay since it was during the period before Christmas. Then when the good product would come with another week delay, the transport company said ghey tried to came along, ibwas and entire day at home and nobody rang the door, 2 days later I finally received my good order.
22 December 2022
Reply from WeightWorld.nl
Dear Jethro,
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
We are committed to providing all our customers with a fantastic experience and we try our best to support all our customers in case of any problem.
Thank you for bringing this to our attention, we truly value our customers' opnions
Our team is always ready to assist you with all your questions and requests.
Our customer service is available on working days from 09:00 to 14:00. via the following telephone number: (+31) 858 889 802 or via the Live Chat on www.weightworld.nl. And of course you can send an e-mail to info@weightworld.nl.
Kind Regards,
Guillaine
Weight World Team
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