Weight WatchersReviews 

162
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and coaches for their supportive, caring, and knowledgeable approach, creating a comfortable and inspiring environment. Many people highlight the effectiveness of the program itself, noting significant personal achievements and positive changes in eating habits. The app is frequently mentioned as a valuable tool, providing detailed information, recipes, and activity ideas that assist users in achieving their goals. However, some customers also noted issues with the app's user experience, specifically mentioning difficulties with navigation, constant changes, and the inability to quickly see point values without extra clicks. A few other people also felt that the rollout of new features could be inconsistent and that the company sometimes prioritizes app updates over addressing basic member requests.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising coaches and leaders for being wonderful,... See more

User experience

Users describe positive interactions with the user experience, often praising the app's features and its role... See more

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with the program and... See more

Application

Customers had positive experiences with the app, finding it very important and helpful for daily tracking of... See more

Service

Customers consistently note ambiguous experiences with service, with many enjoying the workshops and finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the guidance and support of staff and fellow members I've managed to lose a considerable amount of weight, without drugs or exercise and 4 clothing sizes. Unfortunately, I'm not following the pla... See more

Rated 5 out of 5 stars

Weight Watchers transformed my mindset, health and overall quality of life! I use the app daily to track my foods, weigh in, and attend online meetings. All the tools and coaches are scientifically... See more

Rated 5 out of 5 stars

I love my leader and the group that gets together weekly. We help to keep each other motivated and the tips that we learn from our leaders and each other are invaluable! I love the focus on overall he... See more

Rated 5 out of 5 stars

This WW app has so much more to offer than just keeping track of food/points. The coaches on virtual workshops are wonderful and caring with so many different types of workshops to choose from. This p... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

162 reviews

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4.5

All reviews

(162)

162 reviews in the last 12 months

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Rated 5 out of 5 stars

The coaching at my meetings is second…

The coaching at my meetings is second to none and the support from other members is exceptional.

I also find the app helpful. And, I’m slowly but surely learning how to negotiate my way around it.

While the program is good, it is the people involved who make the biggest difference for me.

15 May 2026
Rated 5 out of 5 stars

The workshops are my lifeline

The I person workshops are what works for for me. It adds a much needed human touch in the world we live in with all online activity. The staff are family and are always supportive and very helpful with all my questions

9 May 2026
Rated 5 out of 5 stars

Weight Watchers is an amazing program

Weight Watchers is an amazing program. It truly saved my life. I love the points program, updated app with various modes and the macros. No food is off limits. I really enjoy the virtual workshops (no in-person near me) and Connect. It teaches members the psychology behind weight loss. I’ve learned so many healthy habits that are a part of my daily life💕

15 May 2026
Rated 5 out of 5 stars

The virtual meetings that I have…

The virtual meetings that I have attended since covid introduced us to this method has been amazing 😍. The coaches and the community is like we have become a family. The new program, macarons Glp has helped me !!!! I have been a member for many years. Keep up the great work !!!

15 May 2026
Rated 5 out of 5 stars

Always a pleasant meeting

Always a pleasant meeting. Anne and Rosemary are the most wonderful hosts.
Informative kind, compassionate, caring and fun! Never boring.

12 May 2026
Rated 5 out of 5 stars

Everything about Weight Watchers has…

Everything about Weight Watchers has radically changed my life. I have gone from a size 14 an extra large to a size 6 or eight and have become much more conscientious about maintaining fitness and strength. The app provides guidance to nutrients and the virtual meetings provide community and helpful tips throughout the day. I plan on staying with Weight Watchers as it helps structure my health and not just my weight.

15 May 2026
Rated 5 out of 5 stars

The app plus the meetings

The app is terrific in assisting me to achieve my goals by providing more detailed information - especially about macros. However, the face to face meetings with our facilitator are the most useful. We are a community, with our own vibe. We support each other. I try never to miss our meetings.

15 May 2026
Rated 5 out of 5 stars

My Friday morning meetings are…supportive, informative, friendly, funny and a true community. The coaches are top notch

My Friday moringing meetings are fantastic and are my number one reason for maintaining my weight for 11 years. The app makes tracking so easy and the recipes are easy and tasty. My only complaint regarding the app is the seemingly unexplained loss of my tracking streak. I should have many hundreds of days but have only 35 days.

30 April 2026
Rated 4 out of 5 stars

The workshop topics are good

The workshop topics are good. My leader Susan Grabau is engaging, inormative, knowledgeable.

My frustration is with the app. I find it difficult to find things.

2 May 2026

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