We Got The Silver Reviews 56

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The clasp broke within weeks of receiving the bracelet. I reached out multiple times to the contact email and had no response. Avoid.

Rated 5 out of 5 stars

I bought the Luna cuff for my husband for Christmas. He isn’t usually a jewellery man but the beautiful simple lines and classic look were understated and classic and he loves it! Beautiful quality t... See more

Rated 1 out of 5 stars

Hi there, I have never written a review on here before but u had to this time. Unfortunately, I don’t know anyone that would be satisfied with the ring I received in comparison to the image on t... See more

Company replied

Rated 5 out of 5 stars

My wife bought me the Luna bracelet. Fantastic to know it’s hand crafted in the UK by a skilled silversmith, the quality “shines” through! If you are searching a quality silver product, then you have... See more

Company details

  1. Jewelry Store

Written by the company

SILVER JEWELLERY CURATOR CHAMPIONING INDEPENDENT DESIGNERS AROUND THE UK


Contact info

2.8

Average

TrustScore 3 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow what more can I say about this…

Wow what more can I say about this shop, classy and elegant pieces, great prices and it supports independent jewellery makers to boot! I love my ‘Kieth Richards style’ rings and I will be wearing them non stop from now on!

2 June 2021
Unprompted review
Rated 5 out of 5 stars

What a fantastic company!

What a fantastic company! I absolutely love the 2 rings I bought recently and the customer service has been remarkable. The team went way beyond the call of duty to help me resize the rings and generally make sure that they were perfect for me. I would 100% recommend shopping here, both for the excellent quality of product and associated service!

29 May 2021
Unprompted review
Rated 5 out of 5 stars

Very impressive service

My parcel was initially returned back due to fault of the Royal Mail and We Got The Silver were quick to message me and sort the issue swiftly and efficiently. I am very pleased how this was handled. Furthermore the product is exactly what I was looking for (in my experience not often the case when buying jewellery online) so I definitely recommend!

Thanks a lot guys!

26 May 2021
Unprompted review
Rated 1 out of 5 stars

Ring nothing like the website image and certainly not worth the price.

Hi there,

I have never written a review on here before but u had to this time.

Unfortunately, I don’t know anyone that would be satisfied with the ring I received in comparison to the image on the website. It looked absolutely nothing alike. What arrived was a cheap tacky, thin piece of metal that looked like something from a toy shop. It sure wasn’t £47 worth, looking at it and it’s quality it looked like it was made for about 50p and worth £2. Very disappointed after such positive reviews and I will not shop here again.

22 May 2021
Unprompted review
We Got The Silver logo

Reply from We Got The Silver

Hi Lewis - we're really sorry that you're unsatisfied with the product. We've issued you with a full refund. If there were any inconsistencies with the ring you received compared to the ring shown on our site, this is because all our products are handmade when the order comes in by our designers in their studios and so no two products are 100% the same. We apologise again and if you'd get in touch with our via email at info@wegotthesilver.com we'd love to continue the conversation.

Rated 5 out of 5 stars

5 stars!

Really pleased with my products. I ordered some earrings for myself and a necklace for my boyfriend. Delivery was fast and the quality of the items is so good. Such lovely gifts but I can't resist treating myself to a few pieces too! Five stars

18 February 2021
Unprompted review
Rated 5 out of 5 stars

A unique piece of jewellery...

My piece arrived on time and they assembled it beautifully- it came in such a nice package. I am thrilled with my necklace! I’ve also noted and told others how great the quality is for the value... it is a unique piece and I would highly recommend using them.

18 February 2021
Unprompted review
Rated 5 out of 5 stars

I bought the Luna cuff for my husband…

I bought the Luna cuff for my husband for Christmas. He isn’t usually a jewellery man but the beautiful simple lines and classic look were understated and classic and he loves it! Beautiful quality too. Great designs for all age groups and styles. Very stylish website and easy to navigate. Love the ethos behind this brand and reading about the individual British Designers. Item arrived promptly and beautifully packaged. I shall be ordering again in the future.

18 February 2021
Unprompted review
Rated 5 out of 5 stars

My wife bought me the Luna bracelet

My wife bought me the Luna bracelet. Fantastic to know it’s hand crafted in the UK by a skilled silversmith, the quality “shines” through! If you are searching a quality silver product, then you have found the right place.
Excellent product & service - Couldn’t be happier!

18 February 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, Iv been looking for cool men’s jewellery to buy my boyfriend for a while and he was absolutely thrilled to receive it! Very efficient and helpful on choosing the right size and the quality was great and I loved the ethos of supporting smaller designers!

18 February 2021
Unprompted review
Rated 5 out of 5 stars

Absolute class

The cats pyjamas of jewellery websites- 10/10! Fast service, great quality products, serious steeze. Bought a necklace and got laid the very same day. Will deffo use again. X

18 February 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look