WeFlex Reviews 2,795

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 632 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff as professional, helpful, and caring, often going above and beyond to assist with various needs. The service is consistently described as excellent, with many appreciating the quick processes and smooth overall experience, especially when dealing with vehicle licensing and replacements. People also praise the customer service for being responsive, understanding, and providing valuable advice. However, some customers expressed dissatisfaction with the payment process, citing issues with how rental sums are reported and their impact on financial records despite no missed payments. There were also concerns about a lack of flexibility and support from the payments team during financial difficulties, and occasional poor communication regarding manager callbacks and after-sales support.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their kindness, helpfulness, and... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction and recommending... See more

Customer service

Consumers report mixed experiences with customer service, with some highlighting positive interactions.... See more

User experience

People report positive experiences with user experience, often highlighting the helpful and professional... See more

Payment

Reviewers highlight ambiguous aspects of payment, with many customers reporting unauthorized charges, hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m really grateful to Sneha! 🌟 She was incredibly patient, kind, and helpful throughout the whole vehicle licence process. She explained everything clearly, followed up quickly, and made the entir... See more

Company replied

Rated 5 out of 5 stars

Weflex Ltd is helping , providing drivers with Tfl private hire vehicle licence as well as other councils Taxi / private licence holders with very fast process following required checks . Payments... See more

Company replied

Rated 5 out of 5 stars

Ash was a total lifesaver — sharp, patient, proactive, and genuinely the only reason this didn’t end as a 1-star disaster. Without him, this experience would have been rock bottom. The wider process... See more

Company replied

Rated 5 out of 5 stars

Iam so happy with every one on Weflex team that I have met. Ash has been very helpful in putting things through to me as regards to my rent to buy car. ABDULLAH is wonderful always there to clear the... See more

Company replied


Company details

  1. Car Rental Agency
  2. Leasing Service

Written by the company

WeFlex was created to give Uber partners, Ride-Hailing Drivers and delivery drivers access to new & used vehicles at competitive weekly prices. We provide more than just vehicles as we provide insurance, vehicle servicing, PHV licensing and more to our customers. We provide help to our customers so that when they take a vehicle from WeFlex it’s ready to go and they can immediately start earning.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

They are scammers

They are scammers! Do not but or rent from them. Read their google reviews from their service. All reviews here are fake and paid.

10 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hello Muhammad we are unable to locate you as being a past or present customer of Weflex please provide so more information in the request sent to you.

Rated 5 out of 5 stars

Excellent service

Excellent service

Ash Thank you for solving my problem that was amazing 👏

12 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Abdourahman thank you for your 5* review i will be sure to let Ash know best wishes Team Weflex.

Rated 5 out of 5 stars

Abdullah and Ash were very helpful and…

Abdullah and Ash were very helpful and helped me solve all my problems. Really happy with WeFlex and the team. I highly recommend them

12 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Isaac,

Thank you for your kind feedback. We’re really pleased to hear Abdullah and Ash were able to help resolve your issues. We appreciate the recommendation.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

Ash and Ahmed were great customer…

Ash and Ahmed were great customer service agents, they have offered me friendly and professional service manner and solved all my problems about getting replacement vehicle while my car is in body work.
Thanks a lot.

12 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Abdi,

Thank you for your review. It’s great to hear Ash and Ahmed were able to support you professionally and get you sorted with a replacement vehicle while yours was in for bodywork.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

Ash is very effecient and goes the…

Ash is very efficient and goes the extra mile to make you happy ⭐️⭐️⭐️⭐️⭐️

12 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi DMJ,

Thank you for the great feedback. We’re glad to hear Ash went the extra mile to support you.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

Good service

12 February 2026
WeFlex logo

Reply from WeFlex

Hi,

Thank you for your review. We appreciate you taking the time to share your feedback.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

Ash was very helpful

Ash was very helpful, I have felt very frustrated and anxious over my weekly payments as I’ve been unable to work and I felt nobody from Weflex has helped me except ash he was very helpful and we sat down together and sorted this issue out and came to an agreement, it was good to deal with ash as he dealt with all my issues I had.

12 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Zed,

Thank you for sharing your experience. We’re really glad Ash was able to take the time to sit down with you, understand your situation, and agree on a solution together. We appreciate your honest feedback.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

All staff good But Ash help me and…

All staff good But Ash help me and explain and Sarthak setup my account.

11 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Amrinder,

Thank you for your review. It’s great to hear Ash was able to explain everything clearly and that Sarthak helped get your account set up smoothly.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

Ash he was very nice and has done…

Ash he was very nice and has done perfect service which I couldn’t expected in the first place thank you saved my day after being out of work and was in very worse financial situation

11 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Sarah,

Thank you for sharing your experience. We’re really pleased Ash was able to support you at a difficult time and help get you back on track. Your feedback means a lot to us.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

Very satisfied with the service by Ash…

Very satisfied with the service by Ash and Alam. Thank you WeFlex

10 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Esioberhire,

Thank you for your review. We’re glad to hear you were satisfied with the service from Ash and Alam and that your experience with us was a positive one.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

Replacement

Ash has managed to arrange a replacement vehicle for me on the same day really appreciate that. Very professional done

9 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Rashad,

Thank you for your feedback. We’re glad Ash was able to arrange a replacement vehicle for you so quickly and keep things moving smoothly.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

Alam and Ash were very nice people

Alam and Ash were very nice people. Helped me find the right car for me. Thank you Weflex.

9 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Maiga,

Thank you for your review. We’re pleased Ash and Alam were able to help you find the right car and make the process easier.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

Sneha and Lisa helped me with my…

Sneha and Lisa helped me with my delayed PCO licence processing. I amd happy with WeFlex.

9 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Ajoritsedebi,

Thanks for sharing your experience. We’re glad Sneha and Lisa were able to support you with your PCO licence and get things sorted.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

Ash and Mahir very good customer…

Ash and Mahir very good customer service.

9 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Juvenilson,

Thank you for your feedback. We’re happy to hear you received good customer service from Ash and Mahir.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

I’ve had a really good experience with…

I’ve had a really good experience with Weflex. The EVs are well maintained, ideal for PCO work, and the whole process is smooth from start to finish. Friendly team and reliable service. Would definitely recommend.

10 September 2025
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Houssam,

Thank you for sharing your experience. We’re glad to hear the process felt smooth and that the vehicles have been well suited for your PCO work. We really appreciate the recommendation.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

One person do his job properly

Ash is the person that helped me through the whole process of getting my courtesy car, repayment plan and get in depth with the details of my case. Definitely do his job properly! Thank you!

6 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Vladislav,

Thank you for your feedback. We’re pleased to hear Ash supported you through your courtesy car, repayment plan, and case details so thoroughly. Your comments will be shared with him.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

Really happy with my experience with…

Really happy with my experience with Weflex
Ash and Alam and Abu set me up on a nice clean car with full battery, ready to start working

6 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Sivagurudas,

Thanks for the great review. It’s good to hear you were set up smoothly with a clean car and ready to get straight to work. We’ll pass your thanks on to Ash, Alam, and Abu.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

Really friendly and amazing service

Really friendly and amazing service. Everything was quick and the car was very clean.
Thank you Ash, Javid, Najma and Abu for settings things up for me.

6 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Sasha,

Thank you for the kind words. We’re glad everything was quick, smooth, and that the car was ready for you. The team will really appreciate the mention.

Best wishes,
The WeFlex Team

Rated 5 out of 5 stars

Very good service

Very good service

5 February 2026
Unprompted review
WeFlex logo

Reply from WeFlex

Hi Ghulam,

Thank you for your feedback. We’re really pleased to hear you received very good service and appreciate you taking the time to share this.

Best wishes,
The WeFlex Team

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