When I wanted to add something new to my skin care routine, I immediately thought of Yonka Lotion that I used years ago. Then I went looking for a Canadian company and discovered wedoskin. It was less... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
To my disappointment, a product I have been using for years is being discontinued. I asked staff members at wedoskin for some alternative options. They went above and beyond, giving me several suggest... See more
My experience with the product has been second to none. Shipping updates were given frequently and true. I haven't tried the product yet but I have read through all of the reading material and see t... See more
I’m very unhappy. I ordered a 60ml size of product and received a 15ml sample size. There is no live chat so I had to fill out a form, have no idea on response. My order # is 1315496 Wedoskin contact... See more
Company details
Written by the company
At wedoskin, we are proud to be Canadian-owned and operated, and one of the fastest-growing medical-grade skincare retailers in Canada. Our mission is to empower you to achieve radiant, healthy skin with a carefully curated selection of professional, clinic-trusted products. We carry an extensive range of medical-grade skincare brands including AlumierMD, Omnilux LED therapy, Colorescience sun protection, EltaMD skincare, BABOR luxury treatments, GM COLLIN advanced formulations, Yon-Ka Paris botanicals, Valmont anti-aging solutions, and many more. Each product is handpicked to deliver visible results, whether your focus is on anti-aging, acne care, sun protection, or restoring skin health. With Canada-wide shipping, seamless ordering, and a 100 day returns policy, wedoskin makes it easy to shop for premium skincare from the comfort of your home. Our dedication to quality and transparency ensures you receive only authentic products backed by science and trusted by professionals worldwide. From targeted serums and medical-grade sunscreens to luxurious moisturizers and advanced at-home devices, wedoskin is your trusted partner in self-care. Thousands of Canadians already rely on us as their go-to destination for results-driven skincare. Experience the wedoskin difference today — premium, medical-grade skincare delivered to your door, coast to coast.
Contact info
628 12 Avenue SW, T2R 0H6, CALGARY, Canada
- 6043306364
- help@wedoskin.ca
- wedoskin.ca
4.5
Excellent
618 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and friendly service from afar😊
17 April 2026
Unprompted review
Great website
Easy order placing system! Great discount applied to products and fast shipping would not hesitate to reorder and recommend ⭐️⭐️⭐️⭐️⭐️
17 April 2026
Unprompted review
First time I order through Wedoskin
First time I order through this company. The item was delivered within a week. I appreciated the fact that they took the time to let me know when it was shipped and when it was scheduled to be delivered! This was greatly appreciated!
17 April 2026
Unprompted review
Flawless from Cart to Doorstep: A Gold Standard Customer Experience
My experience with WedoSkin has been nothing short of exceptional. This is my second purchase with them, and once again, they have exceeded every expectation.
What truly distinguishes WedoSkin is the outstanding professionalism and problem-solving ability of their support team. Their coordination with delivery partners is seamless, and their commitment to ensuring that products arrive safely and intact is genuinely impressive. Even when minor issues arise, they are handled swiftly and efficiently, with clear and thoughtful communication at every step.
Their responsiveness over email is particularly noteworthy—prompt, precise, and reassuring. It’s rare to encounter a team that is both so accessible and so effective in resolving concerns, making the entire experience feel effortless and trustworthy.
Equally important, their products are authentic and beautifully packaged, reflecting a high standard of care and attention to detail. From purchase to delivery and beyond, their communication during and after the sale remains consistently excellent.
In a market where customer service can often be inconsistent, WedoSkin stands out for its reliability, integrity, and genuine commitment to customer satisfaction. A truly outstanding experience, and one I would highly recommend.
17 April 2026
Unprompted review
Always ships promptly
Always ships promptly! Absolutely makes my skincare routine easy and stress free! Excellent customer service.
15 April 2026
Unprompted review
Awesome Experience
WeDoSkin was very diligent in their product descriptions, packaging, delivery and communications were awesome.
16 April 2026
Unprompted review
I used wedoskin for the first time and…
I used wedoskin for the first time and my shipping took time but when I contacted the client service to inquire I got an answer immediately and my device shipped and got to me in a few days.
Great experience, I would definitely recommend.
4 April 2026
Unprompted review
Easy to order
Easy to order . Great sale and always happy with the products and free samples are fun!
15 April 2026
Unprompted review
I'm quite impressed with the amount of…
I'm quite impressed with the amount of contact from the order point to delivery. I knew what was happening, when it would be delivered and it was on time.
The HydraDew moisturizer is amazing!
10 April 2026
Unprompted review
No concerns and easy to order
15 April 2026
Unprompted review
They listen and respond quickly
It was first time I ordered from them, so wasn’t quite sure how things work. I sent them a quick email and they responded within a few hours !
Great customer service !!
10 April 2026
Unprompted review
Will shop here again
Was so pleased with my experience with this company. I found a great deal through them for my favourite sunscreen, better priced than I had seen it elsewhere. Fast and efficient tracking/shipping. They will absolutely be my go-to spot for future skincare purchases :)
7 April 2026
Unprompted review
I did my order in march 17th but I…
I did my order in march 17th but I received my products in April 14, I don’t say anything more jajajaj
14 April 2026
Unprompted review
Reply from wedoskin.ca
Thanks for your feedback—we appreciate you taking the time to share your experience.
Your order included items that were on backorder at the time of purchase, which was indicated on the site and can extend delivery timelines. As a retailer, we rely on our suppliers and brand partners for restocks, which can occasionally cause delays outside of our control.
We’re glad your order did arrive, and we appreciate your patience. If you ever have questions about availability or timing before placing an order, we’re always happy to help.
Item was shipped quickly and received…
Item was shipped quickly and received regular updates about its timing
13 April 2026
Unprompted review
AlumierMD C&E Serum
I’ve been using the AlumierMD C&E Serum and really love it. It’s lightweight, absorbs quickly, and doesn’t feel greasy. My skin looks brighter and more even, and it hasn’t caused any irritation. A bit pricey, but worth it for the results! Webskin has the best selection and pricing! Love the sales 😍
13 April 2026
Unprompted review
Safe, Easy, and Exactly What I Ordered!
I regularly purchase SkinCeuticals Silymarin and was due for a refill, but I hadn’t heard of WedoSkin before. I was a bit hesitant since buying medical-grade skincare online can sometimes feel risky.
That said—this experience completely exceeded my expectations! The ordering process was quick and easy, my product shipped right away, and it arrived promptly. Everything was exactly as expected.
I’m so glad I gave this site a try and will definitely be purchasing from them again!
6 April 2026
Unprompted review
Shipping was quick
Shipping was quick, communication was good and they carry all the brands in my skincare routine. A new fave!
12 April 2026
Unprompted review
Wonderful experience
Wonderful experience! Best service, shipping and notice. I will buy again, see ya
6 April 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.