Wedelivercars Reviews 

528
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally polite, friendly, and professional during vehicle collections. People consistently highlight the excellent communication, noting that drivers provide regular updates regarding their estimated arrival times. Furthermore, consumers note that the transaction process is smooth, straightforward, and accompanied by prompt money transfers directly into their bank accounts. Some reviewers were not happy with collection delays, mentioning that drivers frequently failed to arrive as scheduled on the appointed day. Consumers also reported wasting entire days waiting anxiously at home due to poor communication and unexpected appointment cancellations.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting that collection drivers are exceptionally... See more

Service

Reviewers mention positive feedback about service, noting that staff are polite, friendly, efficient, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, as experiences vary significantly among customers.... See more

Payment

Clients share ambiguous opinions on payment, with many highlighting fast and prompt fund transfers following... See more

Customer communications

Consumers find contact to be ambiguous, with highly mixed experiences regarding communication. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, got choice of collection dates, phone call from office updated with text and emails. On the morning of collection Mark Richardson got in touch to tell me when he was due to arrive.... See more

Rated 5 out of 5 stars

Sold car via Car wow and "we deliver cars" appointed to deliver it to dealer one hours drive away. Michelle from "we deliver cars" texted as expected with estimated time of arrival - arrived half... See more

Rated 5 out of 5 stars

Book then ASAP because they’re busy but honestly they were fantastic. I needed my car collecting in Manchester and delivering in Gloucestershire and they got someone to drive it on trade plates for £1... See more

Rated 5 out of 5 stars

Great communication with transport for the car. Abid was very helpful and made the process enjoyable everything was carried out without my presence and moneys transferred very quickly Would deffo... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

528 reviews

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No recent history of asking for reviews

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4.0

All reviews

(528)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service from Start to Finish – Thanks, Steve!

Steve from WeDeliverCars came to collect my car, and I couldn’t have asked for a better experience. He was incredibly polite, friendly, and professional from the moment he arrived. The whole process was smooth and stress-free, and Steve took the time to explain everything clearly. It’s always great to deal with someone who’s not only efficient but also genuinely pleasant. Highly recommend Steve and the team at WeDeliverCars!

2 May 2025
Unprompted review
Rated 1 out of 5 stars

Pulling down the good name of the partners

Company works in partnership with the Motorway App, and although very happy with Motorway, we deliver cars are joke.
Missed collections
Knocking on customers doors at 10pm trying to collect cars.

Giving the Motorway and all other partner groups a bad name.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Easy experience

I sold my car through Motorway.
DWP collected the car.
Anri text me the night before to say what time he would be arriving. He arrived on time, looked round the car, looked under the bonnet and did a test drive. He then took some photos of the car and wheels and sent them to the buyer. He then phoned the buyer to ask them to look at the photos and agree they were happy. After a couple of minutes the money was in my bank.
Anri then helped me fill in the V5 form.

Anri was great in communication and knowledge and put me at ease.

Thanks

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Car collection

Abid who came to collect my car was exceptionally courteous, friendly and professional. Communication was efficient and the whole process was very easy. Thank you Abid

7 April 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THEM!!! If it was possible to give a lower…

If it was possible to give a lower rating we would.
On every occasion that this company has been booked to deliver a car it has been delayed!
I can only suggest that if you want a car delivered in a timely manner this is not the company for you.
I have then spoken to the customer services who were rude unhelpful and not even listening to me.
30 years of working in the motor trade this is without any doubt the worst customer service i have ever received!!!! DO NOT USE!!!

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Sold my car via Motorway - 10/10 for Abid

Sold my car via Motorway, collecting was contracted to WDC. I was kept up to date at all stages and received communication from the actual driver the evening before and the morning of the collection day. Abid was the guy collecting and he made it a great experience. He was polite, friendly & advised what he was doing at all stages. Great service all round. Thank you

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Abid

Had Abid collect my car today following selling it via Motorway. There was unfortunately a little confusion where it needed collecting from (I think this was a Motorway issue), but Abid tried his best to help. He was so kind & friendly, made what’s quite a stressful/worrying thing (for me anyway) so pleasant. Thanks Abid! A great representation of WDC 😊

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Had a good experience with this Company…

Had a good experience with this Company who collected my car after a sale arranged through Motorway. Tyran was a really nice person who explained the process very well - and was straightforward and efficient.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

We sold my late Fathers car via…

We sold my late Fathers car via Motorway and wedelivercars were assigned to collect it.

Due to having the day off I collected Michael from Northampton train station as he is a trade plate driver rather than driving a car transporter (this is not something that you are expected to do, they will make there own way to your address)

Absolutely lovely and professional Gentleman who made the end process so easy.

Would definitely recommend there services.

It’s a 5 from me👍

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Tyran came to pick the car up

Tyran came to pick the car up. He first phoned me to say he would be half an hour. Tyran turned up on time, he was well presented and introduced himself and asked if i knew the process. I said i didn't so he exsplained everything to me. He inspected the car took some photo's. He then test drove it. He then explained that the money should be in my account and that would be it. The money arrived in my account.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Had my car collecyted this morning by Tyran

Had my car collecyted this morning by Tyran. He made the whole process so easy & helpful at a difficult time. He was very professional, respectful & helpfu with any questins I had. A credit to the company. Thank You Tyran, first class service.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Great inspection and pick up service

Great inspection and pick-up service provided by Ismail V today. Good communication, kept me informed on his travels, progress and ETA; very polite, friendly, trustworthy and respectful. Would recommend 👍🏼

13 March 2025
Unprompted review

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