Banner for wed2b

wed2b Reviews 

3,310
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,437 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patience, making the dress selection process comfortable and enjoyable. Many found the product selection beautiful and diverse, enabling them to find their dream dress with ease. The overall service and user experience are frequently described as relaxed, stress-free, and truly special. However, some customers noted staff being dismissive or rude, particularly managers or in specific locations. A few felt pressured to buy additional items or received misleading advice on sizing and accessories, leading to unexpected alteration costs or product mismatches. Others encountered issues with product availability or quality, such as defective dresses.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, kindness, and... See more

Product

Consumers find the product to be positive, with many expressing delight in finding their dream dress, often... See more

User experience

Users describe positive interactions with user experience, with many customers feeling relaxed, comfortable,... See more

Service

Customers had positive experiences with service, with many reviewers describing their visits as wonderful and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited your Middlesbrough store on Fri 10th July with my best friend and daughter to look for a wedding dress and had already travelled to York that morning with no success- I felt welcomed the mi... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing experience finding my wedding dress from Wed2B Hull! From the moment I walked in, Tara made me feel so welcome, comfortable, and special.. There was none of those pushy sales... See more

Company replied

Rated 5 out of 5 stars

The ladies were fantastic really helped me discover the style based off my likes and dislikes from different dresses and I’ve walked away with my perfect dress. Would have benefited from some refreshm... See more

Company replied

Rated 5 out of 5 stars

I went in having quite few ideas of what I would like for our special day, we were straight away welcomed by a member of staff and once we were all checked in Tara became our main assistant. She was v... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

About wed2b

Written by the company

We believe every bride deserves to look stunning and feel special on their wedding day - regardless of budget. With 1000's of designer wedding dresses all priced £599 - £1199, friendly expert Bridal Consultants, and 60 stores across the UK and Europe, there is a reason we are so highly rated by our beautiful brides.

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Our fabrics, construction, detailing and finishes are second to none.

The major change to tradition that wed2b offers is to enable brides to take their dress home the very same day they find ‘the one’. There’s no waiting for long order times, hoping the dress arrives as perfectly as you remember it for the big day. All our dresses are designed in limited edition quantities and are sold off the peg. So, you really can visit today and get married tomorrow!

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

Promotion box for wed2b

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,310)

2,786 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lena was incredible! Amazing store experience xx

Lena was incredible - it was my first time trying on wedding dresses, she really took the time to listen to what I wanted, what I did and didn’t like, didn’t make me feel silly or second guess. It was such a wonderful experience and it made it so easy to fall in love and say yes to the dress!! Thank you so much Lena, made a day I was nervous for be a lifelong memory for my mum and myself! xx

18 July 2026
Rated 5 out of 5 stars

I had an amazing experience in wed2b…

I had an amazing experience in wed2b ashford and Kirsty made me feel so comfortable and listened to all of my needs and wants. All of the staff at the store are lovely and very welcoming. I would highly recommend!

18 July 2026
Rated 5 out of 5 stars

Today I went to the wed2b store in…

Today I went to the wed2b store in swansea and had the most amazing and magical experience! Daisy, Tiarna and kacey was honestly amazing, they calmed my nerves down being the first time trying on wedding dresses. They knew exactly what I was looking for and found my dream dress, they were so patient, kind and overall so supportive through my experience! The continuous compliments really made me feel relaxed and helped me make the most amazing decision! There was lots of laughter, smiles and crying when finding the dress thanks to these amazing women! Couldn’t recommend anywhere better than this store! Kacey for your first day you really made my experience so fun! you have such a bright future ahead in wed2b! Thank you so much ladies!!! Xx

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I went into the Wed2b at the Forge today , and was quite anxious about trying on wedding dresses being a older bride and wanting something plain and simple and age appropriate yet still wanted to feel like a bride D’arcy was amazing and listened to my concerns and what I wanted she found me the perfect dress ,1st time accompanied with a lace balero to make it very classy looking , can’t praise D’arcy enough for her time and effort she put into helping me find my perfect wedding dress

18 July 2026
Rated 5 out of 5 stars

Amazing and knowledgable ladies!

Sophie and Olivia! What amazing ladies! I can’t thank you both enough for your friendliness, warmth and expertise! I felt so comfortable and welcomed while trying on dresses with you. You knew exactly what you were trying about and very in tune with what I would like and dislike. Getting me my PERFECT wedding dress!
Only request would be to have some bottles of water available as we were all very thirsty.

18 July 2026
Rated 5 out of 5 stars

Shirley branch fantastic

I was served by Nisha at the Shirley branch. I went on with no idea what I wanted or what to look at. She was amazing and guided me through. Trying various ones and saying yes to a dress. Very unexpected as I was determined I wasn’t going to find one. Highly recommend this branch

18 July 2026
Rated 5 out of 5 stars

Amazing!!!

I came in on Wednesday to have a look at dresses not thinking I would find “the one” straight away- third dress on and it was my dress! Betsy was amazing. Asked questions about all aspects of the wedding to build a picture of my style and aesthetic, listened to what I liked and disliked and picked something perfect for me. I came in with a vision and came out with something far better, it’s absolutely gorgeous and I can’t wait to wear it on my big day! The whole experience was pleasant and really eased my anxiety trying to get things sorted so thank you Betsy <3

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Made the day so easy and magical

Made the day so easy and magical

18 July 2026
wed2b logo

Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Its easy ,quick and they have got…

Its easy ,quick and they have got plenty range of dresses also price range is good for quality of dresses

17 July 2026
wed2b logo

Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Wonderful experience

I had a wonderful experience at Wed2b Newcastle. I came to the store with dresses in mind I had viewed online. But also open to other ideas. Molly helped me on my visit and she chose some beautiful dresses to try. All of the staff helped me feel at ease and very welcome. Molly has a great personality and made us laugh. The dress I chose is perfect and I took it away with me that day with ease.

17 July 2026
wed2b logo

Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

I was really nervous about buying my…

I was really nervous about buying my dress, but the ladies here really put me at ease. I write this 2 months after my wedding! Deffo would recommend Wed2Be Surbiton for your wedding dress and even bridesmaid dresses <3 The staff were lovely and really helpful!

19 November 2025
wed2b logo

Reply from wed2b

Thank you so much Robyn, your recommendation is wonderful and we’re so pleased that our Surbiton team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Lauren was fantastic

Lauren was fantastic. First dress tried on was the one! Shows she listened what I was looking for. Fully recommend them

17 July 2026
wed2b logo

Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

I visited your Middlesbrough store on…

I visited your Middlesbrough store on Fri 10th July with my best friend and daughter to look for a wedding dress and had already travelled to York that morning with no success- I felt welcomed the min I walked in - trying multiple different styles of dresses on - I found my dress which took a huge weight of my shoulders 😊
Big shout out to Tianna & Chloe you were amazing- thank you xx🫶

10 July 2026
wed2b logo

Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Middlesbrough team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

I was feeling really overwhelmed with…

I was feeling really overwhelmed with the dress shopping malarkey.... however on two occasions I visited the shop I was made to feel relaxed and at the end of it felt really confident. Kim especially was very helpful with years if knowledge.

16 July 2026
wed2b logo

Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Exceptional service from start to…

Exceptional service from start to finish. Very friendly staff.

16 July 2026
wed2b logo

Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

I went to three boutique stores and…

I went to three boutique stores and tried on 40+ dresses before visiting wed2be.

I was losing sleep and so anxious that I'd just never find the right dress.

No-one was able to meet my vision and put me in the dress of my dreams until today.

Thank you!

16 July 2026
wed2b logo

Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look