4th time I’ve sold an Apple device here, process is simple, prices are always more than what I’ve seen at competitors- including Apple trade-in price. Easy options to return, fast experience, 5/5 any... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Phone arrived the next day, perfectly packed and I cannot see any minor scratches the eBay listing mentioned - so I am a very satisfied customer. I called Ben and he said if I purchased it befo... See more
I used WeBuyBack for the first time and wow, what a great experience! The explanations for the self-grading were clear and very reasonable. Much better than previous experiences with other trade-in co... See more
This is the second time I have personally used the services of WeBuyBack to sell my preloved mobile technology. From start to finish the process was smooth and efficient. My devices were sent o... See more
Company details
- #1 of 3 best companies in Cell Phone Recycling and Unlocking Service
- #1 of 9 best companies in Internet Service Provider
Information provided by various external sources
WeBuyBack.com.au was established in late 2014. Our goal is to provide a fast and efficient service allowing you to sell your unwanted smartphones and tablets securely and for a great price. We buy new, working and faulty devices. At WeBuyBack.com.au, we believe in fair deals. We offer you the best price for your device. We will beat any advertised price by $5. With a fast turn around time, payments processed within 8 hours from receipt of device, you get your money fast. We offer Bank Transfers as well as Paypal payments making it easier than ever to get paid. If you select PayPal as your payment option the money will be transferred within 4 Hours of receipt of device, that is our customer satisfaction promise.
Contact info
Unit 19, 15 Ricketts Road, 3149, Mt. Waverley, Australia
- 1300 782 280
- sales@webuyback.com.au
- webuyback.com.au
Excellent and clean communication great…
Excellent and clean communication great way to sell back old devices.
11 March 2025
We use webuyback everytime we upgrade…
We use webuyback everytime we upgrade to a new phone and our old ones to them excellent service with them.
6 March 2025
Excellent process from start to finish
Excellent process from start to finish. Clear communication, fair pricing and payment received the same day they received my phone.
7 March 2025
Sold S24 FE Mint
Received a free satchel from them—seamless and superfast transaction. Got the advertised rate with no issues. Highly recommended!
25 February 2025
Seems like it is so easy and I just…
Seems like it is so easy and I just have to send my phone back
1 March 2025
Unprompted review
Easy to use. Quick turn around.
The service was quick and easy to use.
The whole thing took a few days.
Money in my account.
The communication was also simple and straight forward.
I've been recommending your service.
Thanks 🙏
24 February 2025
Fast processing
Fast processing, reliable service. Best trade in service I have ever used.
24 February 2025
Quick and easy ways to sell my old phone
20 February 2025
Lightning fast service
Lightning fast service. Phone was assessed and payment cleared into my account the same day they received it. They also pay a higher price than the competitors and much higher than Samsung's official trade-in service Asurion.
17 February 2025
Fantastic service
Fantastic service, quick to process and pay, exactly as they described!
14 February 2025
Fast and no fuss
14 February 2025
Always fair prices
Always fair prices, easy return service. Quick payment. Highly recommend.
14 February 2025
Excellent customer service and prompt…
Excellent customer service and prompt payment. Pleasure to deal with!
12 February 2025
Excellent Service
Excellent Service. Posted device on Thursday. They received the device on Monday, Received money on the same day. They also kept updated me with the step-by-step status.
Super quick service. 5+
10 February 2025
Unprompted review
Awesome company
Always easy to deal with and always give you the best price what more could be said
5 February 2025
Fast. Real Money. More money.
Fast processing, a couple of hours after pickup. Real cash, not a giftcard or credit like other “buy back” schemes. And a higher value given compared to others.
The only difficulty was at the time of account creation. Certain characters are not allowed in the password, but you aren’t told this until *after* the account is created, forcing you to go through a password reset.
5 February 2025
Never had any issues submission easy…
Never had any issues submission easy and funds are issued quickly
28 January 2025
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