We Buy Any Car® USA - Lancaster, PA Reviews 

Fast easy and painless Shawn was professional polite and efficient helping me through the process

The young lady came when she said she would. She seemed to understand what I wanted to get for my car even though it had some problems. She was very efficient.

The process is relatively quick to sell your vehicle, and that it what makes it great. A check is printed out for you on the spot. Of course, moreover, it is also safer, rather than selling your car to some stranger.

Process was simple.

Would have liked a bit better offer somewhat more

Lack of hassle was probably worth it

I must admit while I originally had reservations about selling my car to a company like this, my wife and I came away very pleased. Sure, we didn't come away with the price we were hoping to get, but Ellie explained very clearly and succinctly the reasons why the car's value was diminished. Most of the issue dealt with body dents, and she explained everything clearly. Also, we found her to be personable, patient, and very helpful with coming up with a price for us which was higher than the original offer when we first arrived

Great, fast, reliable, helpful & great communication.

easy and no hassle. If you know going in your getting a wholesle offer they are fair. Have used this company and Shawn twice.

It was super easy, quick and Ellie was very kind!

Mr. Walker was extremely helpful and very knowledgeable. He was very compassionate and caring to me because I was very upset having to sell my KIA. I am 78 years old and this was my last car. Thank you so very much for helping me to get through this time in my life. Marilyn Copenhaver

Ellie, the mobile buyer who I dealt with, was very polite, knowledgeable and helpful in every way. It was much appreciated. I would recommend We Buy Any Car to my family and friends

Easy to schedule appointment, price was not changed, great customer service. I was selling estate Jeep and appreciated the kind service

Customer service and the sales representative were top notch and a good image for the company. My offer I felt was very fair and the process was straightforward and very easy from start to finish. Better than trying to sell myself or any hassle of going through a dealership. My vehicle was newer so my experience may be different than someone with an older vehicle but I still highly recommend wbac. The mobile service is a definite plus.

Shawn was great. Nice talking about sports and life while going thru the process. Got a fair price for the car and would definitely recommend WBAC if you need to make some quick money selling your car

The agent provided me with a great deal of courtesy and transparency in the process.

It was a rough start at first because I came as a walk in on a night the store was to be open late. Only to find the decided to close early at 5. But the doors were locked at 4:40. Came back the following Saturday and worked with your awesome Ellie! She was very pleasant to work with.

I had a great experience selling my car at webuyanycar. The staff was professional, friendly, and made the whole process very smooth. Everything was clearly explained, the offer was fair, and the transaction was completed quickly. I really appreciate the excellent service and would definitely recommend this location to anyone looking to sell their car hassle-free.

Shawn was amazing! It is not a quick process, but Shawn made sure I was informed every step of the way and made it very easy to complete. My first experience with the company, but will not be my last.

Not sure where all the good reviews came from but that was not the case at the Lancaster location. I walked in and there were two people sitting at opposite desks. I’m looking from one to the other waiting for someone to say something. Finally one points to the other guy who never said a word. Mind you, I had an appointment. I almost walked out then because I was very uncomfortable in the tiny unkempt office. I stayed because of reviews. The guy (who I later found out was the manager) asked for paperwork. Never greeted me or asked if I wanted to sit down. Once the manager went outside, I asked the other guy who was the manager and he pointed to the non-verbal guy outside. I was totally low-balled on offer which I requested a printout or email of and have still not received after being told it was sent. Stay away from this place.

Folks were nice and informative but the difference between what estimate I received on line (from an honest assessment of my car) and what actually was offered felt a bit deceiving. To get me to make an appointment I was offered, what the rep said was the high point of value regardless of issues. But, again, I stated the issue on line but was offered $1270 less than the estimate that got my attention. Probably wouldn't recommend. Someone needs to fix the disconnect between soft estimate and hard offer.

Honest and helpful. Explained the process in detail.