We Buy Any Car® USA - Canton, OH Reviews 221

TrustScore 4.5 out of 5

4.5

2119 Cleveland Ave SW, 44707 Canton, OH, US


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Rated 5 out of 5 stars

Once again Danielle branch manager at the Canton office was extremely understanding and helpful. Before visiting the office I totally cleaned out my car, including my title. Danielle immediately under... See more

Rated 5 out of 5 stars

Danielle, at the Canton branch is great to work with. With her knowledge of the used car market (and the use of the On Board Diagnostic Code Reader —OBD code reader) you get an honest, fair appraisal... See more

Rated 5 out of 5 stars

Danielle made this the best and easiest experience. I had an emotional attachment with my car but she greeted me and made me feel like a long time friend! She was professional and caring, really made... See more

Rated 5 out of 5 stars

They made it very simple, explaining in detail along the way. You should, no surprise, expect the initial estimate to be high if your car has some issues but they explain reasons to lower it. They d... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Canton, OH

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

221 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars
We Buy Any Car® USA - Canton, OH logo

Reply from We Buy Any Car® USA - Canton, OH

Update 5/12/2026

Hi Salvatore,

Joe mentioned the two of you connected yesterday morning, and that the conversation cleared up some of what went sideways on the scheduling side. Thank you for taking his call.

Reliable, well-run appointments are central to the experience we want every customer to have, and we know we missed that mark this time. With 450,000+ customers behind us, we're working continuously to make sure friction like this doesn't repeat.

If anything else surfaces or you'd like to share more, please feel free to reach our Customer Experience Team at customerfeedback@webuyanycarusa.com.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

- - - - - - - - - - - - - - - - - - - - - - - - - -

Hi Salvatore,

I'm sorry the path to closing this deal went the way it did. Even though we ultimately purchased your Q50 on the 7th, it sounds like the rescheduling friction shaped the whole experience, and that's a fair criticism.

Reliable scheduling and clear communication are part of what we owe every customer. Falling short on either undermines the rest of the work, and it shouldn't have gone this way for you.

The experience you've described sits well below the standard we're willing to accept on customer service. I've raised a formal complaint and asked the area manager for the buyer who handled your appointment to look into what went wrong on the scheduling side and circle back with you directly. If you'd like to share anything else, customerfeedback@webuyanycarusa.com lands on my desk.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Got our money same day!

My husband and I did not want to mess with selling our car on our own. We Buy Any Car saved us the hassle. Max was very knowledgeable in explaining how the process works. We were able to make a deal and got our money the same day.

18 April 2026
Rated 5 out of 5 stars

Easy process with Max

Easy process with Max. My second time I’ve trusted webuyanycar, once with Max, who does a thorough job of looking over cars, with success.

29 March 2026
We Buy Any Car® USA - Canton, OH logo

Reply from We Buy Any Car® USA - Canton, OH

A repeat customer who trusts us enough to come back — there's no better compliment. That thoroughness you noticed is how we make sure every offer is fair and every customer feels confident. Thank you for choosing us again.

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Great over all experience

Great over all experience. Josh was great. Walked me through the process. Made things very easy. This was super convenient. Would definitely use your services again. Thank you.

17 March 2026
Rated 5 out of 5 stars

easy to work with

Jarod,
Was easy to work and kind with in a difficult time and situation with the vehicle for me and convenient.

9 November 2025
Rated 4 out of 5 stars

Process Needs Improvement, but Solid Option & Good Staff

I received an initial valuation of $1.6k after including almost every issue and then it was raised via email a few weeks later of over $2k. At inspection, the offered was reduced very low to scrap level value, which shocked me given I had already indicated the issues they marked on the inspection. I did not appreciate this. A couple things were mentioned to me--their online site made it very hard to identify a steering issue, and somewhere in the process of revaluation and upping their offer, they lost the initial issues I had marked. These point to some glitches in their system and process.

Ultimately, I sold the car to avoid the headache of trying another method, but was disappointed in the final value. The associates were very personable and I appreciated them, their hands were just tied by the process/algorithms they use.

Upon posting an initial low review detailing my experience, a customer service rep (Joe) gave me a call. He listened well to my concerns and noted a couple areas where my feedback was helpful and where their valuation process needs to be improved. This customer service was much appreciated and he offered to make things right for me, which we discussed and came to an agreement on. I'm raising my review because this company still is a good option and their associates and customer service are spot-on.

25 October 2025
We Buy Any Car® USA - Canton, OH logo

Reply from We Buy Any Car® USA - Canton, OH

----Update---

Hello,

Just looping back around to thank you for taking the time to speak with our leadership team. Area Manager, Joe, reported a positive and productive conversation. We're thrilled we could connect 1-on-1.

If there is anything we can do in the future, please don't hesitate to call Joe directly or email our customer experience team at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

---------------------

Hi M and thank you for choosing webuyanycar.com. We appreciate you taking the time to share your feedback about your recent experience. We’re sorry to hear that we didn’t meet your expectations and appreciate the opportunity to respond.

We take your concerns very seriously and have logged a complaint on your behalf. The Area Manager responsible for our team in Stow, OH is investigating and will be reaching out directly to discuss your experience and find a way to restore your faith in webuyanycar.com.

When you completed your online valuation, no mechanical or physical issues were reported. During our professional appraisal at our Stow, OH location, our team noted a number of items that were not disclosed online and that can affect a vehicle’s value. These included:

• Air conditioning blowing warm air
• Belt noise from the engine
• Power sliding doors not functioning on both sides
• Jack damage to both driver and passenger side rocker panels

We understand your concern about the difference between the online valuation and the final offer. The offer presented reflected the actual condition of the vehicle as assessed during the in-person inspection. We always invite our customers to join us during the appraisal process so they can see what we see and understand how we arrive at our valuation.

We also want to clarify that our notes do not show that your vehicle was flagged as inoperable. We apologize for any miscommunication that may have occurred during your visit and appreciate you bringing this to our attention.

We’re glad to hear that our branch representative was personable and thorough, and that they advocated on your behalf to secure a higher offer from our pricing team. We appreciate your feedback and will use it to continue improving our process.

If you have any further concerns or would like to speak with us directly, please don’t hesitate to reach out to our Customer Experience Team at customerfeedback@webuyanycarusa.com. If we’ve done something wrong, we always do our best to make it right.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Was skeptical about using a car buying…

Was skeptical about using a car buying service but didn’t want the hassle of selling it to a private party. WBAC gave me the highest offer on line. I set an appointment and was sure the actual “in person” offer would be different, but it was the same! Jared was a joy to work with! Highly recommend this company!

18 October 2025
Rated 5 out of 5 stars

Super easy way to sell of a car

Super easy way to get rid of a car. The guy who did the assessment was very thorough and polite. He discovered some frame rust that obviously dropped the price to scrap, which is not his fault, so that part was a bummer, but I'd still use them in the future for an older car or something I wasn't trading in. So much safer than inviting strangers to your house or wasting time meeting people who stand you up or haggle you to oblivion.

12 August 2025

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