We Buy Any Car® USA - Brook Park, OH Reviews 416

TrustScore 5 out of 5

4.8

5300 W 130th Street, 44142 Brook Park, OH, US


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Rated 5 out of 5 stars

Josh was fantastic to work with. He made the entire process quick, easy and stress‑free. He was friendly, personable and clearly knows what he’s doing. I felt comfortable and informed the whole time.... See more

Rated 5 out of 5 stars

Josh was excellent and made the whole process easy and efficient. He explained the process and answered all questions honestly. There was no pressure to make a decision before I was ready, and they... See more

Rated 5 out of 5 stars

We sold our 2013 ford fusion to “we buy any car”. Niko was our sales representative. He is very professional, honest and has a very pleasant attitude. We would recommend to anyone thinking about tr... See more

Rated 5 out of 5 stars

Easy as can be, made an appointment, drove car over, left with a check. Joshua was great all the way from booking the appointment to follow up afterwards. Super nice guy and way easier than dealing... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Brook Park, OH

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 5300 W 130th Street, 44142, Brook Park, OH, United States

  • (216) 202-6037

4.8

Excellent

TrustScore 5 out of 5

416 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Josh was fantastic to work with

Josh was fantastic to work with. He made the entire process quick, easy and stress‑free. He was friendly, personable and clearly knows what he’s doing. I felt comfortable and informed the whole time. Definitely a 5‑star experience...highly recommend working with Josh!

26 April 2026
Rated 2 out of 5 stars

I think a little more effort would have…

I think a little more effort would have been great. I think you treat women is stupid and ignored everything I said and you also parked too close to my car and didn’t even take it for a test drive. I drove at half an hour before and the car had no issues, but no one believed me.

1 May 2026
We Buy Any Car® USA - Brook Park, OH logo

Reply from We Buy Any Car® USA - Brook Park, OH

Hi MM,

Thank you for taking the time to share your experience following our mobile buyer's visit to your home. We're very sorry to hear that it left you feeling unheard and disrespected. That is not the standard we hold ourselves to.

The allegation that our team treated you differently because you are a woman is one we take incredibly seriously, and we want to address it head-on. Since you posted your review, we've investigated this end to end on our side. Based on what we've been able to find, we don't have evidence that supports the claim that you were treated differently because of who you are. We want to be clear that "we didn't find supporting evidence" is not the same as "your experience didn't happen the way it felt to you" — how an interaction lands with the customer is its own measure, and on that measure something didn't work in our favor at your appointment.

Our commitment to diversity, equity, and inclusion, and to treating every customer the same way regardless of who they are, is something we hold ourselves accountable to on every appointment. We hold the bar for that high, and we won't shy away from a conversation about whether we cleared it.

On the test drive: at the time of your appointment, our team documented that the vehicle would not move into reverse or drive. Because of that, a test drive was not something we were able to safely complete. The non-running condition, along with rust on multiple panels, additional cosmetic damage, and structural concerns identified during the in-person inspection, all factored into the final offer. We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation, and the team should have walked you through these findings in a way that left you feeling informed rather than dismissed.

We'd genuinely welcome the chance to hear more about what specifically gave you the impression you weren't being listened to. The fastest way to reach senior leadership at our corporate offices is by emailing customerfeedback@webuyanycarusa.com. The door stays open.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Josh was excellent!

Josh was excellent and made the whole process easy and efficient. He explained the process and answered all questions honestly. There was no pressure to make a decision before I was ready, and they offered the best price for my car. Would absolutely work with them again and will be recommending to others as well!

Thank you for a great experience!

21 April 2026
Rated 5 out of 5 stars

Took about 2 hours and I walked out…

Took about 2 hours and I walked out with a check for the same amount that a dealer had quoted me which was a fair price but the dealer said they would mail me the check within 2 weeks and I wasn’t comfortable giving them my car and having to wait to get paid.

7 March 2026
Rated 5 out of 5 stars

Joshua

Joshua, was transparent and upfront from our initial phone call thru walking in the office however we definitely did not receive what I thought was a fair offer for our vehicle, as most who leave their may feel, they were not willing to budge even $1. This was my second experience with this company, a few years back we went to the Bedford location and we were given what I felt was a fair price. This is why we returned as customers however the Brookpark location did not negotiate. Joshua did give us the option to walk away, never felt pressured and this is why I gave 5 stars.

28 December 2025
Rated 5 out of 5 stars

Got the highest offered price

I did some research, read reviews, got some offers from 3 competing companies. Like what others would say normally the offering price will be reduced after all the test drive and inspections are done. I was offered a price less than the original offer. But I think it's still a fair price and I agreed. It was actually higher than trading it to a car dealer. Signed all the papers and gave me the check within a few minutes. The car was picked up a day later.
The whole process took about less than 15 minutes. Their website is easy to use and scheduling an appointment was easy to make on the web or by phone. I would highly recommend this company .

18 December 2025

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