My experience took place at the Bala Cynwyd site near Philadelphia. Both representatives (and especially Stephen) I worked with were extremely professional and courteous. Very respectful of my time an... See more
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Really, it was the salesperson, Jonathan Peden. He didn't pressure us at all - if there was pressure it's because he was following orders. He just supplied information, left the room when we wanted to... See more
Jon was professional and personable, thorough and accommodating. He was forthright and honest and there was never any pressure. He couldn't have made my experience any easier, I would happily do it... See more
Company replied
Branch manager Stephen Dietrich did his best to secure a fair price for my father's car--and he was professional, efficient, and kind. (A quite rare combination, in my experience!) Note: the price I w... See more
Company details
About We Buy Any Car® USA - Bala Cynwyd, PA
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
15 Cynwyd Road, Suite 100, 19004, Bala Cynwyd, PA, United States
- (484) 436-2217
4.8
Excellent
810 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Basically pleased but, really!?!
The representative, Dee, was helpful, professional and friendly. Got the deal done. I knew what kind of hinky deal making algorithm I was getting into and he made it as painless as corporate would allow. Nice dude. Without question, I was not thrilled with the final offer, but it was mine to take or leave. And I took it.
That said...the "office" and lot looks like a sketchy dump. You could really improve on your aesthetics. Looks like a chop shop and they have you stand outside in 95 degree weather for an hour while they evaluate your car. It's almost as if it's a company aim to make the customer literally "sweat" it out, so they just can't wait to leave. Would I do it again? In a pinch, sure. But you asked for honesty. Do better.
30 August 2024
I made an appointment and still had to…
I made an appointment and still had to wait it’s unfortunate but it happens, otherwise quick and easy service, very polite and helpful
30 August 2024
Stephen was fantastic
Stephen was fantastic! He made the entire process extremely easy for me and explained things every step of the way.
25 August 2024
Perfection
Stephen was awesome! Very transparent and honest about the process. If I had another car to sell I would definitely come back.
22 August 2024
Good experience overall
Steve was very kind and treated me and my husband with a lot of respect. Willing to negotiate a price we were all satisfied with. Definitely would recommend this location to others!
21 August 2024
Quick and easy process
I’ve sold several cars to we buy any car and the experience was quick and easy every time
17 August 2024
Straight forward and easy.
15 August 2024
Steve made everything smooth and easy !
Steve made everything smooth and easy . He was extremely helpful Steve went above and beyond to make sure that I was getting a good deal for my car I highly recommend!!
14 August 2024
Stephen D excellent!!!
Stephen D. made this experience so unbelievably easy. I don’t think I would ever trade a car in again. Webuyanycar is my new go to! I’ll tell everyone how painless and easy it was!
Thank you!
9 August 2024
He was great with everything he do n…
He was great with everything he do n show , told me
9 August 2024
Best car buyer in Philadelphia
First, Stephen was genuinely interested in helping me and giving me the best value.
Unlike other buyers, Stephen reviewed the car with and took me for the test drive. He was never pushing me but helping me make an educated decision.
They have title services too. He therefore could explain me every aspect of selling the car in PA.
The process was simple, kind and fast.
I wish him the best.
26 July 2024
Unprompted review
Friendly service.
27 June 2024
Everything we have heard about "We Buy…
Everything we have heard about "We Buy Any Car" that we didn't believe.
Prompt, transparent, and reasonable. We were done with the expected offer and a check in less than an hour.
20 July 2024
Professional and courteous
11 July 2024
I wanted a payment closer to what was…
I wanted a payment closer to what was proposed on line. it was a very interesting process. The agent was very professional and knowledgeable. Overall it was a positive experience.
6 July 2024
Reply from We Buy Any Car® USA - Bala Cynwyd, PA
Hi Steven and thank you for choosing webuyanycar.com to sell your Acura TL. Thanks also for taking time to rate the customer service experience you received from the team in Bala Cynwyd. We're sorry to hear we failed to deliver on our legendary five-star service and would love to make it right in any way we can.
The online valuation estimate was based on your disclosures that the car was in good physical and mechanical condition. We do provide tools online for you to tell us about any problems and we recommend customers use the damage assessment tools we provide to get an accurate valuation estimate.
Our offer is always based on the overall condition of the vehicle and unfortunately there were some issues including problems with the power steering, tears on the drivers seat and multiple other issues beyond what we can consider normal wear and tear for a vehicle of this age.
Despite the problems with the Acura, I'm pleased to see we were able to make you an offer we could shake hands on and earn your business. We do have to strike a balance between meeting a customer's expectations and making a modest margin and we're sorry we couldn't get closer to the value you were hoping to get.
We promised you a five-star customer service experience and fell short. Because of that, I have opened a complaint on your behalf and that has been escalated to Carlos, the local Area Manager. Carlos has tried reaching out to you directly numerous times but has been unsuccessful at getting you on the phone. We remain committed to you and kindly ask that you return our calls or email our customer experience team at customerfeedback@webuyanycarusa.com.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Great salesperson
Great salesperson, who was willing to work with us to get the best deal
2 July 2024
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