The support we’ve received has been outstanding—truly some of the best I’ve ever encountered. The team consistently goes above and beyond, helping us take our platform to the next level. Their develop... See more
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Webkul is a web and mobile product-based organization that develops software for enterprise-level eCommerce businesses.
H-28, 2nd Floor, ARV Park, Sector-63, 201301, Noida, India
Replied to 86% of negative reviews
Typically replies within 1 week
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I’ve been using the Webklul app for the past few months and I must say, I’m impressed. The interface is clean, easy to navigate, and the performance is smooth. Customer support was responsive when I had a small issue, and it was resolved quickly.

Reply from Webkul
Highly recommended and thanks for the support team for their kind support and professionalism to ensure things needed for our business.

Reply from Webkul
Superb Shopify app vendor. They respond super quickly and were able to resolve all my issues within 24 hours (a lot shorter in some cases). Currently using their Shopify Auction app

Reply from Webkul
They have a great and fast support. And the application is a great solution for our operations. Thank you!

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I bought a module that however was not in line with my needs because it was too mechanical. I asked for a refund which was denied. I believe that in these cases we must meet the customer and not collect money if we do not take into account

Reply from Webkul
Webkul has been highly supportive throughout our Odoo based SaaS deployment. Their team handled a wide range of technical tasks — including server configuration, email integration, and SaaS instance setup — with solid expertise and consistent communication.
They demonstrated a strong understanding of their own SaaS Kit and were able to troubleshoot complex issues effectively. The support was structured and responsive, and their hourly engagement model was transparent and fair.
If you're building a SaaS solution on Odoo, Webkul is a dependable partner with deep domain knowledge.

Reply from Webkul
I hired the Webkul Team to develop a custom User Identity Verification plugin for WooCommerce.
Overall, I am satisfied with their job. They are fast to answer and they delivered the product in a short time following all my requirements properly.
One thing that needs improvement though is testing and quality control. The software had many bugs which show lack of a proper testing phase after development. I had to report many errors which the WebKul development team didn't notice. However, after reporting, they were quick to fix them, and this is appreciated. It would be nice if you can improve on this area. The rest, is good, and I can recommend their services.
Order ID: 100151509

Reply from Webkul
I've had a fantastic experience using Trustpilot — both as a consumer and as a business owner. It’s one of the few review platforms that truly feels transparent and customer-first. What I appreciate most is the balance: it allows honest customer voices to be heard, while also giving businesses a fair chance to respond and improve.
The platform’s interface is clean, easy to use, and encourages real, detailed reviews rather than spammy one-liners. As a business, we’ve seen how it builds trust with new customers. And as a shopper, I always check Trustpilot before making any online purchase.
Customer support is responsive and proactive, and the reporting tools help filter out fake reviews effectively. If you're looking to build credibility or verify a company’s reputation, Trustpilot is the place to go.
Highly recommended — it’s become a part of our regular process for maintaining brand accountability and customer trust.

Reply from Webkul
I have done a customisation on webkul marketplace for magento 2, i have paid more than 4000 USD and it never works properly and caused lot of but on my website. Today i want a version of their module for magento 2.8 they ask me to pay 600 USD !!!
They really are thieves!

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Abhishek is very helpful, he was able to answer all my questions.

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Prompt support and good app, whenever we have any concerns or queries team was always available and resolved issues/concerns in very short time

Reply from Webkul
I needed to fix some issues on their ebay module. They were very fast and very helpful. In a very short time they solved everything. Top. Recommended

Reply from Webkul
great customer support. solve my question quickly!

Reply from Webkul
very good support. I always get my questions answered within a day. I really appreciate that.

Reply from Webkul
Excellent support!! They are very efficient in resolving issues!

Reply from Webkul
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