The support we’ve received has been outstanding—truly some of the best I’ve ever encountered. The team consistently goes above and beyond, helping us take our platform to the next level. Their develop... See more
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Webkul is a web and mobile product-based organization that develops software for enterprise-level eCommerce businesses.
H-28, 2nd Floor, ARV Park, Sector-63, 201301, Noida, India
Replied to 86% of negative reviews
Typically replies within 1 week
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I have had a great experience working with Webkul. Their support team is always available and responsive, which has been a huge help. Had faced a few minor issues but team was quick to solve them.

Reply from Webkul
I can't speak highly enough of Webkul's support team. Their response time is amazing, and the service is always professional and effective.
In the world of e-commerce, waiting for days or weeks for a critical fix isn't an option. Webkul's team understands this perfectly and solves problems with a speed that other developers can't match. It's a huge relief to know you have such reliable support behind you.
I absolutely recommend their services to any PrestaShop store owner.

Reply from Webkul
Bestest app for the wallet management. Webkul offers all the features that sellers wanted to have in their store PLUS their support is super super responsive and friendly. Highly recommended!

Reply from Webkul
Webkul is awesome! We use their marketplace app and product auction app on our shopify store and both apps are brilliant! Support is also always super helpful.

Reply from Webkul
They are professional in efforts consumed to make the work done
i like to deal with them again soon

Reply from Webkul
Attentive and responsive team, fair pricing, Webkul doesn't drop the ball if a problem arises but provides support and delivers solutions.

Reply from Webkul
The support I've received is quick, great work team!

Reply from Webkul
While searching for modules that could adapt to the specific needs of our business, we came across Webkul and decided to contact them to share our requirements.
From the very first interaction, they demonstrated exceptional willingness and a genuine commitment to our project.
The team developed a fully customized module that met and even exceeded our expectations. They were fast, clear in their communication, effective in execution, and precise at every stage of the process. Throughout the development, we always had their support to address any questions or concerns, making the entire experience smooth and reliable.
We especially value the quality of their technical support and the professionalism with which they handled every detail. Without a doubt, we will continue working with Webkul on future opportunities. We are truly grateful for their contribution to improving our platform.

Reply from Webkul
I bought two Prestashop modules!
They answered all my questions and solved all the problems I had with other modules. Very responsive with quick answers. Even if you still have questions several weeks later, they are always quick to respond.

Reply from Webkul
We paid for OpenCart modules and mobile apps that were never delivered. Instead of honoring our purchase, they kept pushing us to buy even more extensions. When we refused, they blocked us completely.
For more than two years, every email we sent — whether to sales, support, or management — was answered by the same person using stalling tactics. On Trustpilot, they reply as if they want to resolve the issue, but once you actually contact them, they stall again or block you. Their public replies are misleading and false.
To this day, we have neither the products we paid for nor our refund. Lesson learned: avoid this company at all costs or risk losing your money.
Please learn from our mistake before it’s too late.

Reply from Webkul
We feel like Great software Professionals at our doorstep to help us and make us not worry about our website and business.

Reply from Webkul
Use at your own risk, we have purchased the magento eBay extension at a considerable cost and the support afterwards to get it working has been poor. 2 Months later and it is still not doing what we paid for.

Reply from Webkul
Abhishek patiently answered all my queries and gave solutions. Whenever i get him as my support person, he always provides resolution and offers one of the best customer experience

Reply from Webkul
We have been collaborating with Webkul and are truly impressed by the quality of their work. Their professionalism, efficiency, and especially their outstanding responsiveness make them a partner we can fully rely on. They are always available, attentive, and consistently demonstrate a remarkable ability to propose effective solutions to every difficulty or obstacle encountered.
It is a genuine pleasure to work with such a dedicated and competent team, and we sincerely value this collaboration. We wholeheartedly recommend Webkul to any company or individual carrying projects in the areas of Webkul’s services — you can trust them with your eyes closed.

Reply from Webkul
Excellent experience with the Webkul team. Their PrestaShop developers are incredibly fast, professional, and consistently deliver high-quality work.

Reply from Webkul
Great app, We are using their Shopify Auction app, and it's one of the best options among the ones we tried. Works flawlessly, easy to configure. But the charm of the jewel is their support. Personnel connected within seconds on. Very helpful, highly recommended

Reply from Webkul
We bought two modules from Webkul that were a little tricky setting up. However, despite the few issues we encountered, Webkul were efficient & diligent with their email communication and provided a first class technical support in resolving. We would definitely recommend Webkul for their excellent service. Thank you.

Reply from Webkul
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