UK Web Hosting Reviews 187

Avoid this fake company at all costs. They are a risk to your business.

This is a company based in India using a serviced office address in London with no physical presence or employees.

Company's House shows the company is not financially stable and had been applied to be struck off.

The number advertised on their website never reaches anyone you can talk to, it just drops the call every time. The only way to reach them is through the chat facility.

When attempting to change a basic MX record to redirect my mail to Microsoft Exchange, the people on the chat facility had very poor technical knowledge and were not able to follow simple instructions to change records.

One person called Thomas, seemed rude, unhelpful, very slow and just left the chat box with no warning. I was not rude in any way, so there was no justification.

Another technical person called Callum contradicted Thomas. A third person called Jacob also contradicted the other two.

None of the technical contacts could enter the basic information I repeatably cut and paste into the chat box, directly from Microsoft o365.

The technical contacts English was poor and I suspect given fake European names to give confidence.

I strongly suspect the positive reviews in Trustpilot are fake as this company is absolutely not fit for purpose as a web or domain host.

In the end, I realised the business risk these fraudsters posed after our mail migration wasn't resolved by Monday so I transferred the web hosting and DNS hosting to TSO Host who I've relied on for many years with my other business. In a few hours the website, name servers and DNS management was completely migrated, running and correctly configured with TSO Host.

Do NOT believe the fake reviews about this company and don't waste your money or risk your business on this fraudsters who need to be investigated and shutdown.

I've spoken with George many times before. But they keep going until they get things sorted for you! Much appreciated

I am very happy with the service provided by WEBHOSTUK LTD. All my ticket enquiries were resolved both quickly and expertly. Thank you for the excellent service.

very good assistance from Callum today 100% customer satisfaction

Performance beyond expectations and ultra fast support. I'm from Italy

Fantastic service, Support questions answered very fast and resolved within a day.

Move to this host after a bad experience with someone else that could take over a week to respond to a support ticket.

Very happy with them and would recommend them to anyone :)

Excellent service from Webhostuk

I signed up with this company recently a few months ago, after migrating from Smarthosts. My experience with this company has been so far, excellent. They care for their customers and support is very helpful, available when ever I needed them.
Servers are pretty fast and have not faced any downtime since my website has been with these guys. This company definitely needs a 5 star recommendation, which I am happy to give.

Great service for my email account problem from George Shaw

Scott was friendly, knowledgeable, fast and very effective, excellent service!!!

Fast response, knowledgeable staff, excellent service!

5 years+ of service and they have never let me down!

Really helpful people, know their stuff and always happy to help solve a problem when it happens

Very helpful technical staff. Always quick to help. My experiences have been excellent. I strongly recommend them to my friends for web hosting and domain names.

I can't really comment on the service itself, as I have been hosting for 4 years and have only uploaded a single, half-finished page to my hosting.
Realizing that I was wasting my money (my fault, not theirs), I cancelled my account in March 2017.
In May 2017, I got an email informing me that my service was suspended due to an overdue payment. When I logged in and checked back through my invoices I discovered that I had NOT failed to make a payment, but they had instead charged me for the service I had cancelled!!
This prompted me to look more closely at my invoices and I discovered that I had actually overpaid TWICE! An older double charge had been credited on my last invoice, but they still took full payment meaning I was now in credit for 2 years hosting on a service I had cancelled.
I contacted support and was informed that VAT returns had already been filed, meaning I could only have a refund for the most recent charge.
So now I have a whole extra year of service to undoubtedly make zero use of. Its one thing to waste my money though my own failings. It's an entirely more gaulling experience to have it wasted by someone else's mistakes. But at least their VAT returns will still accurately reflect them overcharging me!!

As a web designer I used many different providers in web hosting industry .. by business did not require something fancy , Just a provider which is available for support while I am transferring my customers contain or getting some technical error fixed or installation help. Which most of the giant companies dont provide good support or just ask for extra charge for every single thing. With WebhostUK the best part was support quit helpful and always available to help. five star to Webhost.uk.net customer support.

I have reason to believe this company is based in India pretending to be in the UK with a holding address in a building in London

Just chatted online with Rachel at Webhost as I had paid an invoice twice, she quickly sorted out the problem and refunded my over payment which was back in my account by the end of our chat. Excellent service.

George was very efficient at helping us resolve an issue with our site having after it was hacked.

As always the support is just amazing. I like to say special thanks to George Shaw for his amazing support.

Logged onto to support chat. George was immediately available and fixed the problem in a couple of minutes. Great service!