Web Garden Centre Reviews 136

I ordered an olive tree as a bereavement gift for a friend and didn't want a faceless online company as wanted to feel I was dealing with a human! I called the Tel No advertised and spoke to Alfie who was the most helpful human on the planet! I was then able to order online but also follow up with an email quoting my Order No - and a personalised gift message. Alfie confirmed despatch day and arrival by email. My friend was delighted and sent me a photo, I could see it was a very healthy little tree. It wasn't huge but I knew that before ordering - it was absolutely perfect for the occasion and I felt reassured by the contact made with Alfie before ordering. It was simple and stress-free and arrived exactly as promised. Very satisfied and appreciative customer here.

ordered two plants. both arrived practically dead. one was diseased. asked for a refund, many many times. after over a month, they offered to replace the plants. this never happened either. have written, emailed, many times but have gotten no where.

a sham of a company - don't order anything

bought a large plant but they sent wrong plant. contacted and said the correct plant would be with me the next day, but it never arrived. They have promised this every day for the past week, have waited in all day, every day and a week later still no plant so not at all trustworthy, now will open a case for a refund as so disappointed in their obvious lies

Fantastic online plant supplier, have bought standard oranges, lemons etc, all delivered on time and in good health, highly recommended company

Very helpful staff and a good selection of products

I will definitely purchase from this company the plants are such high quality and good customer service

Paid 120 fir a vine but it has not been delivered. Several other items have been successfully delivered including a vine from another firm Appalling service

Easy to use web site, good choice of plants, reasonable delivery costs and excellent good quality plant at a competitive price. Would happily recommend and use again

Fast delivery of a heathy plant, just as I pictured it.

My order arrived before the expected delivery time and I was informed about it.
It was packed carefully and I liked the gift wrapping which was free

Absolutely brilliant!
Really good customer service, excellent quality plants and very good value for money.

Very poor - took ages to respond to emails about losing my parcel

My parcel arrived 10 days late aswell

Very good bay trees. Arrived in good time and look great

As described!
Pot grown hedging plant, healthy hight as described, looking forward to watching it thrive in the garden!
Thank you guys

Order was dispatched very quickly with no problems on delivery. Very good strong specimen at an excellent price. Would definitely buy from again and highly recommend the quality of their plants. The only slight negative was that there was no link to track delivery so that we would know exactly when it would be arriving.

Excellent plants , promptly delivered .

Had a couple of problems with delivery and they were brilliant in sorting it. Highly recommend.

Ordered two standard bay trees. Web site very easy to navigate, the plants arrived in perfect condition two days ahead of scheduled delivery date. Very pleased with the quality of the plants and the service. Highly recommend Web garden centre for quality of plants, service and value for money.

Recommend that seller,quick delivery very healty and big plant coming with fruit,and the best price where I find it,its here,very good communication.

I was very surprised by the quality of the plant , very healthy and well packaged.
the customer service is above and beyond my expectations . Highly recommended. Thank you.